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Hartford Toyota

Hartford, CT

Overview
Reviews
4.6
3,871 Reviews
Call Dealership (959) 223-4773
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135 West Service Road

Hartford, CT

06120

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Showing 3,871 reviews

January 14, 2024

Had some problems in servicing, with, my contract and Toyota, also, the wait was too long. However the work was professional and acceptable. More

by cwlms125
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hugo Muniz, Hugo Muniz, Janice Acosta
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Jan 14, 2024 -

Hartford Toyota responded

Thank you for taking the time to share your experience. If you would like to further discuss your visit, feel free to contact us at your convenience. The Team at Hartford Toyota

January 14, 2024

Prompt service, full information about price estimate and time required. Clean, uncluttered space. In shop. More

by Douginhartford
Recommend Dealer
Yes
Employees Worked With
Janice Acosta, Janice Acosta
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Jan 14, 2024 -

Hartford Toyota responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. The Team at Hartford Toyota

January 14, 2024

Clean,professional, and respectful, and pleasant The staff and Kaleb the sales person whom helped me with the sale of the camry we've purchased was very awesome, and I would very much recommend everyone More

by ChewyRs2
Recommend Dealer
Yes
Employees Worked With
Kaleb and he was very much a professional salesperson through and through .love this guy,will recommend him anytime
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Jan 15, 2024 -

Hartford Toyota responded

It's great to hear that Kaleb was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Hartford Toyota! The Team at Hartford Toyota

January 14, 2024

Hartford Toyota was able to get me into the car I wanted faster than any other dealership in the area. Everyone was also extremely friendly and knowledgeable. More

by cfbaker
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Omar Rivera
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Jan 14, 2024 -

Hartford Toyota responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. The Team at Hartford Toyota

January 13, 2024

The staffing is great and friendly They did an excellent job and the waiting was not bad More

by ingridhall60
Recommend Dealer
Yes
Employees Worked With
Janice Acosta, Janice Acosta
Report | Print
Jan 14, 2024 -

Hartford Toyota responded

Thank you, Ingrid, for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Hartford Toyota. The Team at Hartford Toyota

January 13, 2024

Treated with dignity and respect. Excited expectations. Thank you! Thank you Hugo! Keep up the good work! More

by Victorpedraza83
Recommend Dealer
Yes
Employees Worked With
Hugo Muniz, Hugo Muniz
Report | Print
Jan 14, 2024 -

Hartford Toyota responded

Thank you so much, Victor, for your excellent review! We are so glad that Hugo had the opportunity to work with you, and we are thrilled that you found your experience with us here at Hartford Toyota to be a positive one. Please don't hesitate to reach out if you need anything else. The Team at Hartford Toyota

January 13, 2024

I called multiple times to try and get a service appt to take care of a recall notice from Toyota. Left messages and no one returned my call More

by Trivedi.samir
Recommend Dealer
Yes
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Jan 14, 2024 -

Hartford Toyota responded

Thank you for your review. We're sorry your experience didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your experience in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here. The Team at Hartford Toyota

January 13, 2024

She was very pleasant and courteous She listens, and was very knowledgeable i was impressed with her ability. More

by lwhite7352
Recommend Dealer
Yes
Employees Worked With
Janice Acosta, Janice Acosta
Report | Print
Jan 14, 2024 -

Hartford Toyota responded

Thank you for choosing Hartford Toyota. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! The Team at Hartford Toyota

January 13, 2024

Great My experience was great and it was done in timely and efficient manner. thank you More

by snnydogra56
Recommend Dealer
Yes
Employees Worked With
Hugo Muniz, Hugo Muniz
Report | Print
Jan 14, 2024 -

Hartford Toyota responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Hartford Toyota, we look forward to having you as one of our valued customers for many more years to come! The Team at Hartford Toyota

January 13, 2024

I waited longer than they originally said but had a positive, professional experience. customer focued More

by jtferraro
Recommend Dealer
Yes
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Jan 14, 2024 -

Hartford Toyota responded

Thank you for your review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Hartford Toyota. The Team at Hartford Toyota

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