
Hartford Toyota
Hartford, CT
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Great experience! I was referred by a friend to the dealership and especially to work with Guy! Guy listened to what I was looking for, showed me only things that met m I was referred by a friend to the dealership and especially to work with Guy! Guy listened to what I was looking for, showed me only things that met my requirements and was not only honest but very patient with me! More
Good Buying Experience The guys over at Hartford Toyota Superstore were very helpful when buying a used Mazda they had for sale. Aside from getting me a great price they wen The guys over at Hartford Toyota Superstore were very helpful when buying a used Mazda they had for sale. Aside from getting me a great price they went out of there way to help me find financing and had made picking up the vehicle as simple as possible. More
Fabulous sales experience The Hartford Toyota team set a new standard for responsiveness. I registered with a pricing request web site for a Prius Prime Advanced and two (2!!) The Hartford Toyota team set a new standard for responsiveness. I registered with a pricing request web site for a Prius Prime Advanced and two (2!!) minutes later (according to the time stamps on the emails), Dakota Pare contacted me to tell me that Hartford Toyota had the vehicle that I wanted. She followed up with pictures of the vehicle within an hour. About 90 minutes later, I emailed and asked her if she would arrange an appointment that evening to see the vehicle. She was going off duty, but rallied a great team effort to make sure that I could see the car. Half an hour later, I was at the dealership. Jill Bruno met me and handed us off to Muhamed, who took us out in the vehicle. He quickly identified that the vehicle we came in to see was not quite what we wanted and he took us to the storage lot and found a car that was perfect. About an hour later, we had negotiated a deal and arranged to pick up the car at a time convenient for us. The Hartford Toyota approach was absolutely seamless from first contact to sale. I dealt with about six dealerships in this process. Four other dealerships were responsive and helpful, but could not match the efficiency of Hartford Toyota. The remaining dealership was the one that I had contacted first, from whom I had bought a car in the past, but they had trouble telling me what vehicles they had in stock and finally emailed me to tell me that I would need to fund a $500 deposit before they would find me a vehicle. That email was sent on the morning after I had already purchased the car from Hartford Toyota. I am very grateful to Muhamed and Dakota for being so efficient with my time and so flexible to meet my schedule. Plus, they have followed up after the sale to make sure all is well. All in all, a great sales experience. More
Great experience Went looking to downsize my current vehicle. Was impressed with the staff, even more impressed w the monthly payment. They were willing to work on Went looking to downsize my current vehicle. Was impressed with the staff, even more impressed w the monthly payment. They were willing to work on the price once they knew my soecifics More
Thee best customer service ever! My experience with HARTFORD Toyota is so far my best service I have ever gotten I am in the service industry as well and knows the importance of provi My experience with HARTFORD Toyota is so far my best service I have ever gotten I am in the service industry as well and knows the importance of providing great service I must tell you the team there is absolutely thee best I feel like a VIP every single time and even when I bring my friends to accompany me they also comment on the high level of service they provide I must say Jill Bruno and Henry is my two favorites they know what I like and they goes extra mile to make sure my needs are met they genuinely care I just want to say thanks for having these amazing people part of your team because I'm a very satisfied and forever customer. More
Excellent all around. Leased my 4th vehicle through Hartford Toyota and Dave Goduti. Although not close to my home, I prefer to use Hartford Toyota because the dealership Leased my 4th vehicle through Hartford Toyota and Dave Goduti. Although not close to my home, I prefer to use Hartford Toyota because the dealership has always operated with integrity. Dave is always straightforward and gets the job done. I appreciate the level of customer service, the honesty and the willingness to go above and beyond. More
Excellent Customer Service! We had the pleasure of working with Ernie Jacobs. I purchased a used 2013 Toyota Rav4 for a very reasonable price. The car is in excellent shape and I We had the pleasure of working with Ernie Jacobs. I purchased a used 2013 Toyota Rav4 for a very reasonable price. The car is in excellent shape and I am extremely happy with my purchase. A big thank you to Ernie for making car buying an enjoyable experience!! He was able to give me a good deal, as well as put up with my crazy, obnoxious haggling boyfriend (lol) in a down to earth, friendly manner. I don't remember the names of the other people we worked with us at the dealership, but everyone was friendly and extremely helpful as well. I would definitely recommend this dealership to my friends and family! More
Best experience of purchasing a Car I had an excellent experience in purchasing my Toyota Sienna here. Leslie was very personable and straightforward. Everybody at the dealership was fri I had an excellent experience in purchasing my Toyota Sienna here. Leslie was very personable and straightforward. Everybody at the dealership was friendly and pleasant. I would certainly recommend this dealership and Leslie to my friends and family. More
Excellent customer service Friendly and professional customer service Looking to get the best deal for you and What you need,sale person"Ernie Jacobs" was a A+ during the al Friendly and professional customer service Looking to get the best deal for you and What you need,sale person"Ernie Jacobs" was a A+ during the all process THANKS More
Magnificent! We have been Toyota buyers for about 20 years. Just moved to Ct and we hit a bonanza when we found the Hartford dealership! Terrific! We have been Toyota buyers for about 20 years. Just moved to Ct and we hit a bonanza when we found the Hartford dealership! Terrific! More