
Hartford Toyota
Hartford, CT
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Exceptional service It was my first time going to this Toyota dealer. Luis Plaza did an outstanding job at guiding me through the process. I was very Impressed by his kno It was my first time going to this Toyota dealer. Luis Plaza did an outstanding job at guiding me through the process. I was very Impressed by his knowledge of the vehicles I was considering vs the competitors. I was expecting the regular sales pitch that you get from other car dealers, but Luis made me feel like he had my best interest in mind like i was part of the family. Needless to say im very happy with purchase and will definitely recommend this location to people. Thank you for all the help. More
Exceptional service If I could rate this a 10 out of 10 I would. I am extremely satisfied with the service I was given. I am also very satisfied with the purchase I made If I could rate this a 10 out of 10 I would. I am extremely satisfied with the service I was given. I am also very satisfied with the purchase I made I love my new toyota. My sales person was Luis Plaza he was exceptional! By far one of the best sales personnel I've dealt with. He wasn't pushy and that is a plus for me. He was also very informative and patient throughout the transaction. I will recommend this branch to my friends and family and I will make sure they ask for Luis because he represent Exemplary customer service. Thank you Luis for helping me with my purchase. More
Excellent customer service I recently purchased a toyota corolla and i was very sarisfied with my shopping experience. Shopping for a car is very stressful and let alone finding I recently purchased a toyota corolla and i was very sarisfied with my shopping experience. Shopping for a car is very stressful and let alone finding a good dealer that cares about the customer needs. Luis helped me throughout the whole process. He went above and beyond. He answered all my questions. He was very knowledgeable about the cars. I would definitely recommend this dealer to my family and friends. More
Refreshing Experience Purchasing a vehicle I searched for a vehicle on line and checked (NADA & KBB) its and my trade's value. When I arrived, I was a little surprised by the appraisal being cl I searched for a vehicle on line and checked (NADA & KBB) its and my trade's value. When I arrived, I was a little surprised by the appraisal being close to my research. In no time, we had settled on all the numbers. I will go back next time I need a vehicle. More
We had a great experience buying our new Prius Prime Everyone we dealt with was very helpful and knowledgable. They came through with everything they promised. No surprises. No high pressure tactics. Everyone we dealt with was very helpful and knowledgable. They came through with everything they promised. No surprises. No high pressure tactics. We love our new car and would recommend this dealer without reservation. More
Extraordinary Detail Oriented Service!!! Luis Plaza of Hartford Toyota is the most knowledgable, perceptive, and understanding car salesman I have met to date. He not only advised me on whic Luis Plaza of Hartford Toyota is the most knowledgable, perceptive, and understanding car salesman I have met to date. He not only advised me on which car was best for my driving needs but he also was able to compare the competitors vehicles. I was impressed of his knowledge of Toyota,Honda, and Nissan vehicles. He demonstrated keen perceptive skills by determining that an SUV would fit the needs of my growing family. He understood that not only did I want something that was functional but esthetic as well with convenient accessories to make my driving experience superior to my past vehicles. I would highly recommend anyone looking for a new vehicle to go and speak to Luis Plaza. I am in the healthcare field and I will recommend Luis to all of my colleagues, support staff and administrative personnel. More
Excellent My visit was good. Excellent work I m very satisfied and happy with my new car and there is frienldly and cooperative people. Good dealer My visit was good. Excellent work I m very satisfied and happy with my new car and there is frienldly and cooperative people. Good dealer More
Bad attitude manager I had the ugliest car shopping experience I ever encounter with the manager. He has a very bad attitude and rude, he crushed the paperwork and walked I had the ugliest car shopping experience I ever encounter with the manager. He has a very bad attitude and rude, he crushed the paperwork and walked away when I was trying to make a deal. Actually, I was questioning one of the fee that was on the paper for a Nssan Sentra 2007. Document fee? $499 License + ... fee: $199 More
Excellent Customer Services We visited many dealerships beforehand to compare prices for our new car. It was at this dealership that we found the best customer service. They were We visited many dealerships beforehand to compare prices for our new car. It was at this dealership that we found the best customer service. They were polite and I would not be surprised if having great customer service was their motto. They also offered great prices and helpful answers to our questions. More
New Highlander Limited Platinum Henry Montgomery made my car buying experience both painless and pleasant. He came into work on his day off to help me transfer my old vehicle to th Henry Montgomery made my car buying experience both painless and pleasant. He came into work on his day off to help me transfer my old vehicle to the other dealership and that really helped. More