
Hartford Toyota
Hartford, CT
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PURE AWESOMENESS! Guy is an amazing salesman! He was upfront and 110% honest with me from the beginning. I had a horrible experience at Hoffman Toyota where the salesm Guy is an amazing salesman! He was upfront and 110% honest with me from the beginning. I had a horrible experience at Hoffman Toyota where the salesman took complete advantage of me so it was nice to work with someone like Guy. Coming to Hartford Toyota was the best thing I could have done for myself and family. I highly recommend using Guy for all your car needs! I will for sure be back for mine :) More
Sienna 2017 XLE AWD - Great Sales Experience! All, this review is a little late, we purchased this vehicle about a month ago and it is important to leave a review for Luis Martinez and his team. All, this review is a little late, we purchased this vehicle about a month ago and it is important to leave a review for Luis Martinez and his team. While comparing past car purchasing experiences, this was one of the best experiences we have ever experienced. Luis was very welcoming, attentive and a great listener to address our needs were in a family van. Upon entering the sales process, Luis and his management worked really hard to avoid the back and forth game. They were all very professional and transparent. I would say, the sales team here at Hartford Toyota truly care in building a relationship with their customers for long term other than just trying to get a deal. I look forward to servicing my car here and also returning back for future car purchases! I highly recommend this dealer, especially Luis! I'm sure hundreds will back me up by saying, "great work"! More
Enjoying the vehicle We bought Toyota Sienna form Hartford Toyota Superstore ,Adam Foley take care of us ,He give us Best deal and Best service .We very enjoy the We bought Toyota Sienna form Hartford Toyota Superstore ,Adam Foley take care of us ,He give us Best deal and Best service .We very enjoy the vehicle . More
The Ultimate Duo! We were in the market to buy a new vehicle and have been fans of Toyota for some time. We visited Hartford Toyota and within 5 minutes of circling the We were in the market to buy a new vehicle and have been fans of Toyota for some time. We visited Hartford Toyota and within 5 minutes of circling the lot, we were greeted by Adam. This was our fist visit to the dealership, but our interaction with Adam was one of the key reasons for our return. Adam was professional, welcoming, knowledgeable, honest, and considerate. He asked all the right questions and went above and beyond to accommodate our requests. Our first visit was a pleasant one and we knew we were going to return to Adam and pick a vehicle out. Between visits (2), Adam made sure to keep in touch and offered to help answer questions and his assistance. His communications were professional and not overbearing. He personally gave me a call to let me know about new vehicles that arrived and new promotions that were currently happening. When we returned to the dealership, Adam gave 110% of his attention and made the process seamless. It was a cold and rainy day, but that only motivated Adam to provide even greater customer service. He was running around in the rain to bring vehicles under the overpass and offered us refreshments to ensure we were being attended to. Adam explained the details of the vehicle we decided on. He made sure the car was detailed, filled with gas, all elements of the car were properly working, and made sure we understood all features of the vehicle. I can write a book on how great Adam's customer service was, but I am sure Hartford Toyota knows the quality and exceptional teammate they have in Adam. He made the experience worthwhile and did not give us any reason to look elsewhere. His commitment, respect, knowledge, and professionalism is what every customer should experience. After working with Adam, we had the privilege of working with Tony Mumtaz. Tony was super welcoming, open, honest, and helpful when it came to understanding the finances behind our vehicle. He provided great recommendations and advice on how to stay on top of payments, but also went above and beyond to make sure we were getting the best value (affordability and rate) possible. Tony worked with us and wanted to make sure our questions were answered with clarity and background. Our experience at Hartford Toyota was great. Customers visit dealerships with the hope to find a vehicle and not get sold a bunch of nonsense, at Hartford Toyota - you can expect quality, value, honesty, and confidence. Also, big shout out to Jim Webster for sharing a few laughs and making sure our process was going better than expected. Thank you to Adam and Tony for their help. In addition, thank you to all Hartford Toyota teammates (all business lines) for always checking up on us and making sure we enjoyed every interaction. I would recommend Hartford Toyota to everyone. You'll get an experience like no other. More
10/10 Sokol is an enthusiastic person and who really cares about people's needs and what they want in a car. I would highly recommend him as being a person Sokol is an enthusiastic person and who really cares about people's needs and what they want in a car. I would highly recommend him as being a person with a lot of knowledge and skills and who would simply just make your experience with Hartford Toyota unforgettable! More
Attentive, helpful, and considerate. Staff members we directly dealt with were knowledgeable, personable, and patient. Our salesperson Dave Goduti willingly gave us a significant amount Staff members we directly dealt with were knowledgeable, personable, and patient. Our salesperson Dave Goduti willingly gave us a significant amount of time and assurance throughout the process, beginning to end. All were enthusiastic and seemed to have a good amount of expertise. It made a significant personal purchase to be a pleasant and positive experience. Thank you to Dave, Andrew, Rich, and Tina. More
Custer service / Car Service The customer & car services department needs help. I'm extremely disappointed in how the Toyota car dealership has handled every single car service ap The customer & car services department needs help. I'm extremely disappointed in how the Toyota car dealership has handled every single car service appointment we have had over the last 7 years - from oil change to wheel rotations to recalls. The appointment were not honored; communication has been weak and disappointing. They do not notify the owner of initial diagnosis and wait the whole day to notify (until you call several times) of what the issue is. Think twice before purchasing a car, service or asking for an appointment. Unfortunately for us we did not expect this low level of service. More
Great place good experience Everytime I come here it's an easy process. Very knowledgeable sales staff. Great atmosphere. They let you know exactly what is going on as far as eve Everytime I come here it's an easy process. Very knowledgeable sales staff. Great atmosphere. They let you know exactly what is going on as far as every step needed to finish the deal. They have the interest of the consumer on there mind at all times. More
I WAS EXTREMELY SATISFIED WITH THE CUSTOMER SERVICE!!! I purchased a 2017 Midnight Black Toyota Camry LE this morning before having to go to work. The time spent to complete the paper work, and get my new I purchased a 2017 Midnight Black Toyota Camry LE this morning before having to go to work. The time spent to complete the paper work, and get my new car ready for me to drive away with, was VERY impressive! The Sales Representative (Jeannette Garcia), and Financial Advisor (Eduardo Calderon), were WONDERFUL assisting me with my needs; I'm one EXTREMELY SATISFIED client that definitely recommends EVERYONE looking to purchase a vehicle to go on down to HARTFORD TOYOTA SUPERSTORE!!! More
Modern, Efficient, and Knowledgeable. This is a great brand new and modern dealership. Fast and easy with docuPad system. Very fair and no pressure. Very friendly and great hospitality! This is a great brand new and modern dealership. Fast and easy with docuPad system. Very fair and no pressure. Very friendly and great hospitality! More