Hartford Toyota

amazing, great i gave that rating because jay helped me so much to get the car that i needed. he didnt gave up. he has great customer service as well. i gave that rating because jay helped me so much to get the car that i needed. he didnt gave up. he has great customer service as well. More

Excellent customer service! This dealership is quite large with a huge selection. Jay, in particular, is the nicest salesperson I've met, after being to 5 dealerships, selecting This dealership is quite large with a huge selection. Jay, in particular, is the nicest salesperson I've met, after being to 5 dealerships, selecting a car. He really listens to the customer's needs and makes you feel comfortable, allowing you to take your time in assessing a vehicle. He is very knowledgeable and gives you all the information you need, answers questions clearly, and does not make you feel like just a blank check. He is genuinely a people person. I highly recommend him. More

Wonderful, Easy, No-Pressure Experience with Jeanette Garcia My mother was in the market for a reliable pre-owned Toyota. We shopped around online and she saw a car she liked on the Hartford Toyota website. Sh My mother was in the market for a reliable pre-owned Toyota. We shopped around online and she saw a car she liked on the Hartford Toyota website. She called to inquire and spoke to Rosa, who coordinates appointments and serves as a liaison for the sales team. Rosa was very accommodating and pleasant. We scheduled an appointment for the very next day. Upon our arrival, we were greeted by Rosa, who introduced us to Jeanette Garcia, our Sales Representative. Both Rosa and Jeanette were very pleasant and knowledgable. We explained our budget to Jeannette, as well as the fact that we felt a used car would work best to keep my mother's monthly payment low. Jeanette showed us that for a few dollars more, my mother would be able to lease a brand new car. She never pressured us into a lease. Instead, she presented us with our options and respectfully gave us space and time to discuss as a family. My mother made the decision to lease a 2016 Toyota Corolla and she couldn't be any happier! The car we initially went to test drive was ten years old. While the used car was beautiful (and impeccably maintained), we felt more at ease knowing that the maintenance and service would be included with the newer, leased car. After choosing my mother's model (she went for the Super White exterior which is gorgeous), it was time to sit down with Eduardo over in the Finance Department. Eduardo made the process as easy and stress-free as possible. He laid out all of the maintenance/service package options, and was never pushy. Once my mother found a package she felt was the best fit, he was able to customize it to her needs. The rest of the staff at Hartford Toyota was also very friendly. We were offered refreshments by team members who we weren't directly working with, which made us feel very welcomed and at ease (and showed us what a great team they are). By the time we wrapped everything up, it was almost closing time. We never felt rushed, nor did the time negatively affect our experience. Jeannette scheduled a detailing appointment for later in the week due to there not being enough time to do so before driving the car home that evening. We are very grateful to the entire team over at Hartford Toyota and absolutely recommend them. Thank you for such a great car-buying experience! More

best experience ever the most helpful staff! never been treated better at a dealership like i was here! I would definitely recommend this dealership to all my family and f the most helpful staff! never been treated better at a dealership like i was here! I would definitely recommend this dealership to all my family and friends. More

New Purchase This has been the easiest purchased of my life. JAY made this purchase effortless. He was reliable, knowledgeable and honest. WIll definitely do busin This has been the easiest purchased of my life. JAY made this purchase effortless. He was reliable, knowledgeable and honest. WIll definitely do business here again. Ask for Jay when you go in. More

Quality Dealership This is our 2nd new car that we have bought from Hartford Toyota in the last year and we are very happy with both experiences. We received a good mark This is our 2nd new car that we have bought from Hartford Toyota in the last year and we are very happy with both experiences. We received a good market price for our car that we were trading in and feel that the end price we paid for our new one was very fair. Both Gaetano and Rich worked with us on securing the color we wanted that currently wasn't on lot and a monthly payment we were happy with for our new Rav 4. We have already recommend them to people looking for a new Toyota and will use them again for all our needs whether is is a service repair or yet another new purchase! More

2016 Highlander Lease On a whim, I decided to try Hartford Toyota after receiving quotes from 2 dealers that were 20 minutes closer to me. When I gave Dave my best quote, On a whim, I decided to try Hartford Toyota after receiving quotes from 2 dealers that were 20 minutes closer to me. When I gave Dave my best quote, he (and Jill) were able to provide a number that the other dealers simply could not match. Everything was done over the phone and via email - couldn't have been an easier process. More

All around great experience I always had great experiences with the Hartford Toyota service dept with my old Toyota Camry, so when buying a new Toyota, I knew I wanted to patroni I always had great experiences with the Hartford Toyota service dept with my old Toyota Camry, so when buying a new Toyota, I knew I wanted to patronize this dealership. Cody was awesome. Enthusiastic, knowledgable, and customer-oriented. Everyone there is professional and personable. It was a really positive experience, and I'm so happy with my new car. More