
Hartford Toyota
Hartford, CT
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Five Stars for Thisady Khongdy! Exceeded all expectations! Hello All, I purchased a 2010 Hyundai Sonata yesterday from Thisady Khongdy. As a fellow sales professional, my customer service standards a Hello All, I purchased a 2010 Hyundai Sonata yesterday from Thisady Khongdy. As a fellow sales professional, my customer service standards are set high. I found TK to be motivated, sincere and extremely courteous. He did all he could to make my experience at Hartford Toyota as pleasant as possible. During our initial meeting, he provided me with a Carfax Report for the vehicle I was interested in immediately, which I appreciated. Moreover, he was very patient on the two test drives we took together, answering all of my questions to the best of his knowledge. After my first visit, he also made himself available to me with follow up emails/calls for help or questions. What I found to be most impressive, however, is when I requested to take the vehicle to my own personal mechanic to be inspected, he encouraged me to do so with confidence. After we concluded with the paperwork, he followed me with my new car back home so I was able to drop off the Jeep I had driven to the dealership with. This eliminated the need for me to get a ride back to Hartford the following day to pick up the car, making things very convenient. In conclusion, TK was extremely accommodating throughout the entire purchase process which put me at ease during what can potentially be a stressful time. I truly enjoyed working with TK! He is an invaluable asset to Hartford Toyota and I highly recommend him to all car shoppers! Thank you again, TK! More
Rich and his team at Hartford Toyota Most car shoppers do not describe the experience of buying a new car both fun and easy. However, the customer service at Hartford Toyota was just that Most car shoppers do not describe the experience of buying a new car both fun and easy. However, the customer service at Hartford Toyota was just that! Rich leads an amazing team. I am grateful for the way they do business and highly recommend this dealership! More
Found what we were looking for! Thank you for working with us and finding us the perfect car for our family. We were able to test drive a few vehicles. Friendly staff. Thank you for working with us and finding us the perfect car for our family. We were able to test drive a few vehicles. Friendly staff. More
Great Customer Service Knowledgeable and helpful service through the whole car purchasing process. Cody was great to work with and answered all my questions. I would defin Knowledgeable and helpful service through the whole car purchasing process. Cody was great to work with and answered all my questions. I would definitely purchase another car through Hartford Toyota. More
Excellent Customer Service Excellent and friendly service! Leslie Richman in sales did a really good job and had all of our questions answered. Tony was happy to take the time t Excellent and friendly service! Leslie Richman in sales did a really good job and had all of our questions answered. Tony was happy to take the time to help us get our car. They both went out of their ways to help us. Both were really kind and patient. This is the best dealer I have gone to yet and I will be definitely coming back. Had a great experience overall and I am very happy with their service. More
Wonderful MY EXPERIENCE WAS GREAT. Luis was very helpful and knowledgeable about the cars. We walked out with a good car and a nice feeling to know he had our b MY EXPERIENCE WAS GREAT. Luis was very helpful and knowledgeable about the cars. We walked out with a good car and a nice feeling to know he had our best interest at heart helping us pick out our new Toyota. More
Exceptional customer service After unfortunate circumstances waiting for my totaled car to get paid of completely, I was at a stand still to get a new vehicle. Running out of day After unfortunate circumstances waiting for my totaled car to get paid of completely, I was at a stand still to get a new vehicle. Running out of days on the rental, low credit score and all. But since I am a loyal toyota customer. This is my third vehicle with them. I am glad the finance director Tony Mumtaz and salesperson Luis Martinez aided in the process and were able to get me back and driving. They are very professional and great at what they so. Numbers were crunched and I got the deal of the century. They explain the whole process and walk you through the whole ordeal. I recommend if anyone wants to get a car I recommend it. More
Trading my car The guys at this location are beyond helpful. They are very kind, professional and more than willing to help the customers that they encounter. I've h The guys at this location are beyond helpful. They are very kind, professional and more than willing to help the customers that they encounter. I've had Toyota for over 4 years now and I absolutely love going to this location just because of the outstanding treatment I receive every time I'm there! Keep up the great job guys!! More
Awesome experience buying a used car Adam treated us like we were buying an expensive brand new car from start to finish. He gave us all the information we asked for and even helped us wi Adam treated us like we were buying an expensive brand new car from start to finish. He gave us all the information we asked for and even helped us with the sale on his day off. He made sure that everything in the car was as perfect as possible for us, and sped up the process so we could get the car in only 2 days. Adam was just an overall friendly and extremely helpful salesman an we appreciate it so much!! More
Dealer Review Excellent dealership! Mike and Dave were fantastic! The car is amazing and in great condition! Very professional experience! Recommend this to place t Excellent dealership! Mike and Dave were fantastic! The car is amazing and in great condition! Very professional experience! Recommend this to place to anyone looking for a car. More