Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Hartford Toyota
Hartford, CT
3,878 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Filter Reviews by Keyword
By Type
Showing 3,878 reviews
June 16, 2016
Exceptional Car Salesman Cody G was quick to help and ready to answer questions we had about a new Toyota RAV4. Cody was available and knowledgable about all Toyota products. Cody G was quick to help and ready to answer questions we had about a new Toyota RAV4. Cody was available and knowledgable about all Toyota products. We were sold a car within one hour due because he listened to what we were looking for, and found us the perfect car. Overall my experience at Hartford Toyota was efficient and exceptional. Cody G was a hard working employee and cared about his customer. More
by Constantinej
Employees Worked With
Cody Gill
June 14, 2016
Great dealership! I love how friendly everyone is and my salesman Gaetano Pagliano was so helpful in helping me purchase a new Rav 4 and explained all the ins and outs I love how friendly everyone is and my salesman Gaetano Pagliano was so helpful in helping me purchase a new Rav 4 and explained all the ins and outs of my amazing new car!!! More
by Kevanovi09
Employees Worked With
Andrew Lombardo, Gaetano Pagliano, Richard McAllister, Jr., Carl Maratta, Marc Clemons
June 13, 2016
Friendly My experience at Hartford toyota was excellent and my salesman Henry was very nice with helping me find a car. And Tony was excellent also. My experience at Hartford toyota was excellent and my salesman Henry was very nice with helping me find a car. And Tony was excellent also. More
by Shorty1969
Employees Worked With
Tony Mumtaz, Henry Montgomery
June 13, 2016
Super friendly I really recommend for anyone to go there whether a student or not and whether an international person or a citizen. They were all so friendly and pro I really recommend for anyone to go there whether a student or not and whether an international person or a citizen. They were all so friendly and professional. I'm thankful for getting to know them and having the chance to lease a car from this dealership. More
by DJ
Employees Worked With
Lilia Browne, Tony Mumtaz, Sammy Guzman
June 12, 2016
Toyota Highlander Purchase This was our first purchase with Hartford Toyota. We had a very pleasant experience. Our sales person was Dave Goduti and he was very helpful. He wo This was our first purchase with Hartford Toyota. We had a very pleasant experience. Our sales person was Dave Goduti and he was very helpful. He worked with Jim to get us the best price for the car in the color we wanted and gave me what I was looking for on my trade in. We also dealt with the business manager, Marc Clemons. He was also very helpful and had everything all ready for us. We were very pleased with the outcome and enjoy our new Toyota Highlander. More
by Jrozell8
Employees Worked With
Dave Goduti, Marc Clemons
June 11, 2016
RAV4 2016 Lease This is my 3rd RAV4 lease through Hartford Toyota, and my second time dealing with Dave. He is always very thorough and professional. Each time our de This is my 3rd RAV4 lease through Hartford Toyota, and my second time dealing with Dave. He is always very thorough and professional. Each time our dealings have gone smoothly and Dave has been able to get me the exact features I want. We’ll definitely be seeing Dave in 3 years for the next one! More
by ASP
Employees Worked With
Dave Goduti, Marc Clemons
June 10, 2016
Bought a new 2016 RAV4 Hybrid Great experience. Compared with 3 other dealers and they were the lowest. Courteous and knowledgeable sales person, Dave, Goduti, and General Manage Great experience. Compared with 3 other dealers and they were the lowest. Courteous and knowledgeable sales person, Dave, Goduti, and General Manager Jim Webster wo delivered on everything they said they would. Their business manager Marc Clemons had everything prepared and presented the information clearly accurately. Very pleased with the outcome. THis was the second purchase from Hartford Toyota and they will definitely get another opportunity when we are looking for our next car. More
by RDBAD
Employees Worked With
Dave Goduti, Marc Clemons, Jim Webster
June 09, 2016
After they have your money you are dead to them I purchased a used Toyota Highlander! During the sale they were kissing my butt! During the process of giving them my title of the car I traded in I purchased a used Toyota Highlander! During the sale they were kissing my butt! During the process of giving them my title of the car I traded in, my information had since changed. I made sure they had all the current documents to make sure the new title was correct . Of course it came in wrong with my wrong name and wrong address. It has been four weeks and not one human being will return any of my phone calls or any of my emails or any of my voice messages . I now have a title with my wrong name and my wrong address. No one has had the common decency to even acknowledge the fact that I've been calling or emailing. I don't expect it to happen overnight I just expect someone to say that they got my message.. any of my plethora of messages. I am now concerned I am going to have a problem when I need to sell my car because all the information is wrong.. it's not even my name anymore. Four weeks without one returned phone call. I have called and emailed and left voicemails probably 15 times and not one has been returned. Four weeks without Acknowledgement of receipt is absolutely unacceptable! Also, When I received my new vehicle it looked like it had been buffed with sandpaper... it was horrible. They did take it back to fix it but they fixed 10% of it.. only the worst part they redid. In my many emails I've been asking them to fix the other 90% of the car that looks terrible and I'm still getting no response. I sent significant amounts of photos for them to see how horrible it looks. People have stopped me to tell me that there is something wrong with the side of my car because they think I don't know. Luis Martinez was my sales person and I keep asking him to give me the proper person to contact. I'm sure the sales person has nothing to do with the title but he could at least let me know who to speak to. More
by JP
Employees Worked With
Luis Martinez
June 08, 2016
sokol wasa very helpful and made the car buying experience sokol was a very helpful sales person and he made the car buying experience a pleasure , service was always great .He does a great job sokol was a very helpful sales person and he made the car buying experience a pleasure , service was always great .He does a great job More
by Tuan
Employees Worked With
Sokol Etemi
June 08, 2016
New Lease I turned back my leased 2014 Prius v for a 2016 Prius v. Lui was my sales person, and I couldn't ask for better. He thought of everything, and acted I turned back my leased 2014 Prius v for a 2016 Prius v. Lui was my sales person, and I couldn't ask for better. He thought of everything, and acted on it immediately...... right down to applying First Aid when I had a minor skin abrasion. I'm so pleased my husband Joe and I met him. Good man and very thorough. Thanks Lui More
by Jan
Employees Worked With
Luis "Lui" Gillen
