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Hartford Toyota
Hartford, CT
3,871 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 3,871 reviews
May 06, 2016
Satisfied Grump Exemplary and inimitable attention to detail; enviable customer service... Definitely would (and will) recommend Hartford Toyota to everyone... Luis G Exemplary and inimitable attention to detail; enviable customer service... Definitely would (and will) recommend Hartford Toyota to everyone... Luis Gillen is THEEE man! I LOVE my new Tacoma! More
by MAV2016
Employees Worked With
Luis "Lui" Gillen, Marc Clemons, Tina Zarlenga
May 03, 2016
Pleasantly surprised Visited the dealership just looking at Tacomas and Four Runners and left a few hours later having made a deal on a 2016 Four Runner. Guy Pagliano show Visited the dealership just looking at Tacomas and Four Runners and left a few hours later having made a deal on a 2016 Four Runner. Guy Pagliano showed me both vehicles, test drove them with me then waited patiently as I decided which one was the right vehicle for me. Guy is a fantastic salesman, he never once tried to influence or pressure a sale. I have and will continue to tell friends and family about the great experience I had at Hartford Toyota. Thanks Guy! More
by stolte44
Employees Worked With
Gaetano Pagliano
May 03, 2016
Great people and service Really enjoyed the sales process. The sales and service people here are great. There was no pressure to buy additional options or warranties . They w Really enjoyed the sales process. The sales and service people here are great. There was no pressure to buy additional options or warranties . They were able to find the exact configured car I wanted and had it ready the next day. More
by Jimhad
Employees Worked With
Jim Webster, JJ Hill, Michael Conlon
May 02, 2016
Friendly and easy to work with We were very pleased with the service we recieved during our purchase of our Certified Used RAV4. We believe that we received excellent service both We were very pleased with the service we recieved during our purchase of our Certified Used RAV4. We believe that we received excellent service both in sales and finance but, when picking up our newly purchased vehicle, we were a bit disappointed that our vehicle was not cleaned inside as we were expecting. There was debris left inside the vehicle. More
by lovetoyotavehicles
Employees Worked With
Luis "Lui" Gillen, Tony Mumtaz, Cody Gill
May 02, 2016
Bought a car, a new car and got harassed I bought a new Rav4, the down payment is $2000.00. I made an extra $11000.00 payment towards the down payment. A second following Friday on 04/29/16, I bought a new Rav4, the down payment is $2000.00. I made an extra $11000.00 payment towards the down payment. A second following Friday on 04/29/16, the employee called me that, the bank declined my check of $2000, I asked him to hold on and made a call to the bank that told me that the feature to cover checks payment from my saving which have more than enough to cover was not activate. And offered to activate it right away and asked to summit the check again. I called the employee and told him about it and apologized for the inconvenience. And asked if he had any problem with the $11000.00. to which he said no. The next Monday, on the 05/02/16, I follow up by a call to the employee. Two hours later, I am killing my self with this guy who visibly enervating me because he needs to collect his money I owe. To summarize, I made $11000.00 payment over what he asked, they saw my credit report. why does he have to harass me because of my mistake that I honestly attempts to redeem. I wish I did bring my business away from these people. It is a very bad experience More
by Bila
Employees Worked With
Marc Clemons
May 02, 2016
SIMPLY THE BEST! Hartford Toyota handled my trade-in miraculously! I went to Hartford Toyota to trade-in my 2011 Camry Hybrid from Hoffman Toyota and drove out with a Hartford Toyota handled my trade-in miraculously! I went to Hartford Toyota to trade-in my 2011 Camry Hybrid from Hoffman Toyota and drove out with a 2016 Camry SE. That I absolutely LOVE! Staff was very friendly and approachable. Luis Plaza, a manager, welcomed and assisted me with getting all my paperwork ready and Luis Martinez was my sales rep. Luis Martinez was very respectful, attentive to my needs/wants and dedicated to getting me the best option. I DO NOT have the best credit but they managed to get me a decent and affordable payment, which for I am very grateful. I would definitely recommend Hartford Toyota to my friends/family. I regret not going to them initially for my car-buying. THANKS HARTFORD TOYOTA!! More
by Ebelisse Robles
Employees Worked With
Luis Plaza, Luis Martinez
May 01, 2016
Service was great Service was always great. I always get good service at this dealership. She does a great job and I have nothing to complain about. She's a real sales Service was always great. I always get good service at this dealership. She does a great job and I have nothing to complain about. She's a real sales man. More
by Luisell1215
Employees Worked With
Lilia Browne
May 01, 2016
Lilly is great our family love her she gets out of her way to help us out.. Every time we go there she does anything to keep a smile on our face.. She become like fa our family love her she gets out of her way to help us out.. Every time we go there she does anything to keep a smile on our face.. She become like family!!!! Thanks so much!!! You do you job so natural we know you enjoy it.. Keep up the good work!!!! More
by Nwatson
Employees Worked With
Lilia Browne
May 01, 2016
Best service I've ever had. As I was there trying to find a vehicle to get my wife for our anniversary we net with Lilly. She went over and beyond since day one. My wife has been As I was there trying to find a vehicle to get my wife for our anniversary we net with Lilly. She went over and beyond since day one. My wife has been very indecisive we have been in the store three times still hasn't found that ONE she loves. But every time were in there this woman has helped us in every way and makes the process of buying a new car not as hard. I'm sure we will buy something this week and when we do I only want help from Lilly. I will definitely be a customer for life. Thank you for everything you do. More
by Mroakley48
Employees Worked With
Lilia Browne
April 30, 2016
Professional and Helpful Sales Associate My experience with Hartford Toyota, and specifically Dave Goduti, was very positive. Dave was patient with me while I worked through the numbers and h My experience with Hartford Toyota, and specifically Dave Goduti, was very positive. Dave was patient with me while I worked through the numbers and he was very helpful as I worked through all of my options. He was courteous, kind and very knowledgeable about the product. I had a lot of questions and he walked me through the answers and worked hard to find all of the information that I needed. I really appreciated his attitude and helpful nature while we worked through the deal. More
by Yasper
Employees Worked With
Dave Goduti
