
Hartford Toyota
Hartford, CT
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Friendly and easy to work with We were very pleased with the service we recieved during our purchase of our Certified Used RAV4. We believe that we received excellent service both We were very pleased with the service we recieved during our purchase of our Certified Used RAV4. We believe that we received excellent service both in sales and finance but, when picking up our newly purchased vehicle, we were a bit disappointed that our vehicle was not cleaned inside as we were expecting. There was debris left inside the vehicle. More
Bought a car, a new car and got harassed I bought a new Rav4, the down payment is $2000.00. I made an extra $11000.00 payment towards the down payment. A second following Friday on 04/29/16, I bought a new Rav4, the down payment is $2000.00. I made an extra $11000.00 payment towards the down payment. A second following Friday on 04/29/16, the employee called me that, the bank declined my check of $2000, I asked him to hold on and made a call to the bank that told me that the feature to cover checks payment from my saving which have more than enough to cover was not activate. And offered to activate it right away and asked to summit the check again. I called the employee and told him about it and apologized for the inconvenience. And asked if he had any problem with the $11000.00. to which he said no. The next Monday, on the 05/02/16, I follow up by a call to the employee. Two hours later, I am killing my self with this guy who visibly enervating me because he needs to collect his money I owe. To summarize, I made $11000.00 payment over what he asked, they saw my credit report. why does he have to harass me because of my mistake that I honestly attempts to redeem. I wish I did bring my business away from these people. It is a very bad experience More
SIMPLY THE BEST! Hartford Toyota handled my trade-in miraculously! I went to Hartford Toyota to trade-in my 2011 Camry Hybrid from Hoffman Toyota and drove out with a Hartford Toyota handled my trade-in miraculously! I went to Hartford Toyota to trade-in my 2011 Camry Hybrid from Hoffman Toyota and drove out with a 2016 Camry SE. That I absolutely LOVE! Staff was very friendly and approachable. Luis Plaza, a manager, welcomed and assisted me with getting all my paperwork ready and Luis Martinez was my sales rep. Luis Martinez was very respectful, attentive to my needs/wants and dedicated to getting me the best option. I DO NOT have the best credit but they managed to get me a decent and affordable payment, which for I am very grateful. I would definitely recommend Hartford Toyota to my friends/family. I regret not going to them initially for my car-buying. THANKS HARTFORD TOYOTA!! More
Service was great Service was always great. I always get good service at this dealership. She does a great job and I have nothing to complain about. She's a real sales Service was always great. I always get good service at this dealership. She does a great job and I have nothing to complain about. She's a real sales man. More
Lilly is great our family love her she gets out of her way to help us out.. Every time we go there she does anything to keep a smile on our face.. She become like fa our family love her she gets out of her way to help us out.. Every time we go there she does anything to keep a smile on our face.. She become like family!!!! Thanks so much!!! You do you job so natural we know you enjoy it.. Keep up the good work!!!! More
Best service I've ever had. As I was there trying to find a vehicle to get my wife for our anniversary we net with Lilly. She went over and beyond since day one. My wife has been As I was there trying to find a vehicle to get my wife for our anniversary we net with Lilly. She went over and beyond since day one. My wife has been very indecisive we have been in the store three times still hasn't found that ONE she loves. But every time were in there this woman has helped us in every way and makes the process of buying a new car not as hard. I'm sure we will buy something this week and when we do I only want help from Lilly. I will definitely be a customer for life. Thank you for everything you do. More
Professional and Helpful Sales Associate My experience with Hartford Toyota, and specifically Dave Goduti, was very positive. Dave was patient with me while I worked through the numbers and h My experience with Hartford Toyota, and specifically Dave Goduti, was very positive. Dave was patient with me while I worked through the numbers and he was very helpful as I worked through all of my options. He was courteous, kind and very knowledgeable about the product. I had a lot of questions and he walked me through the answers and worked hard to find all of the information that I needed. I really appreciated his attitude and helpful nature while we worked through the deal. More
Excellent Service. Excellent Service and attention to detail from my sales rep. We received our new vehicle on time and in perfect condition. The delivery appointment Excellent Service and attention to detail from my sales rep. We received our new vehicle on time and in perfect condition. The delivery appointment was smooth and professional. More
Toyota 2013 RAV Very professional and friendly service accomplishing my purchase the very same day. Dave Goduti was very knowledgeable in answering all my question an Very professional and friendly service accomplishing my purchase the very same day. Dave Goduti was very knowledgeable in answering all my question and concerns regarding the vehicle. If I had any further issues I could call him anytime. More
To Lilly I just want to say thank you so much Lilly for my car , it's the car of my dreams n she tried her best for me to get it .. I just want to say thank you so much Lilly for my car , it's the car of my dreams n she tried her best for me to get it .. More