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Hartford Toyota

Hartford, CT

Overview
Employees
Reviews
Vehicles
4.6
3,760 Reviews
At the foundation, or should we say chassis, of Hartford Toyota Superstore is a desire to bring drivers in the greater Hartford area an assortment of new and used cars capable of transforming everyday commutes into something a little more extraordinary. This is why we sell only new Toyota models such as the Camry, Prius, Corolla, Highlander and Sienna, and mint-condition used cars.
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135 West Service Road

Hartford, CT

06120

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Showing 3,760 reviews

March 25, 2024

Quick and easy. Bo was friendly and reviewed maintenance. The process from making the appointment on the app to picking up my car was seamless. More

by Orlando
Recommend Dealer
Yes
Employees Worked With
Bo
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Mar 25, 2024 -

Hartford Toyota responded

Thank you! It has been a pleasure serving you, Orlando. Quality customer service is always our number one priority, and we're happy to hear that Bo met your expectations. Thank you again for choosing Hartford Toyota, we look forward to having you as one of our valued customers for many more years to come! The Team at Hartford Toyota

Helpful
March 25, 2024

Jen was a pleasure to work with and so helpful when I bought my 2024 Sienna Hybrid. She was patient and took her time answering all my questions. Could not have asked for a better sales consultant.Thank More

by Caleb
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jennifer Glidewell
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 25, 2024 -

Hartford Toyota responded

Hi Caleb: Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with Jen to be a positive one. Please don't hesitate to reach out if you need anything else. The Team at Hartford Toyota

Helpful
March 25, 2024

Janice is attentive and responsive. We are very happy with the service provided on our vehicle. Great advisor! More

by Jeffrey.m.yanchek
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Janice Acosta
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 25, 2024 -

Hartford Toyota responded

Jeffrey, Thank you so much for your excellent review! We are so glad that Janice had the opportunity to work with you, and we are thrilled that you found your experience with us here at Hartford Toyota to be a positive one. Please don't hesitate to reach out if you need anything else. The Team at Hartford Toyota

Helpful
March 23, 2024

Very good service and experience They are always attentive and helpful Would come back again More

by gerardi
Recommend Dealer
Yes
Employees Worked With
Janice Acosta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Janice Acosta
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Mar 25, 2024 -

Hartford Toyota responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Hartford Toyota. The Team at Hartford Toyota

Helpful
March 23, 2024

Though it took time due to limited staff on weekend, they took care of all problems including problem that resurfaced without charging me More

by avinash_bhange
Recommend Dealer
Yes
Employees Worked With
Joe
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Mar 23, 2024 -

Hartford Toyota responded

Thank you, Avinash! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Hartford Toyota, we look forward to having you as one of our valued customers for many more years to come! The Team at Hartford Toyota

Helpful
March 21, 2024

Ben Root was an excellent salesperson and he really knew a lot about the vehicle we purchased. Ben answered all of our questions thoroughly. It couldn’t have been a better experience! More

by brucedeprest
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Pat Esposito
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ben Root
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 21, 2024 -

Hartford Toyota responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear that Ben delivered such a great experience. Congratulations on your new purchase, Bruce! The Team at Hartford Toyota

Mar 21, 2024 -

brucedeprest responded

It is so nice to have a dealership that really cares about their customers!

Helpful
March 19, 2024

Exceptional work, great result, they listen to what I ask for. If I have any concerns they are always addressed More

by Sabett
Recommend Dealer
Yes
Employees Worked With
Bo Myta
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Mar 19, 2024 -

Hartford Toyota responded

Sabett, We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. The Team at Hartford Toyota

Helpful
March 16, 2024

He was knowledgeable and attentive. He really listened to my concerns and explained the issue so I understood. My car was in and out of service quickly which I appreciate. More

by Kim
Recommend Dealer
Yes
Employees Worked With
Steve
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Mar 17, 2024 -

Hartford Toyota responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, Kim, and we look forward to working with you again. The Team at Hartford Toyota

Helpful
March 14, 2024

Omar was amazing! !!! We bought our car because he was knowledgeable, laid back and professional throughout the whole process! I loved Hartford Toyota and all of their More

by Erin.ruff
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Omar Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 15, 2024 -

Hartford Toyota responded

Thank you, Erin, for your feedback on your recent visit to Hartford Toyota. It's great to hear that Omar and the team were able to assist you with your purchase and that you had such a positive experience. The Team at Hartford Toyota

Helpful
March 13, 2024

I went for a trade and purchase a new CAMRY couple weeks ago, it was the most regrettable decision that I’ve ever made in my life by going to that Toyota dealership. After I purchased the car , asking for m More

by lasilva
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Gaetano Pagliano
1.0
This rating includes all reviews, with more weight given to recent reviews.
Richard McAllister, Jr.
1.0
This rating includes all reviews, with more weight given to recent reviews.
Ben Root
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 16, 2024 -

Hartford Toyota responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen. The Team at Hartford Toyota

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