
Hartford Toyota
Hartford, CT
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Amazing experience From the moment I stepped into the doors I was treated like family. They did everything within their power to help me choose a the perfect car for me. From the moment I stepped into the doors I was treated like family. They did everything within their power to help me choose a the perfect car for me. I would recommend this dealer to everyone!!!! Excellent experience! So thankful! More
Gaetano is as good as it gets If you are ever considering buying/leasing a Toyota and want an accurate and honest assessment of these cars, but done in a way that is without greasy If you are ever considering buying/leasing a Toyota and want an accurate and honest assessment of these cars, but done in a way that is without greasy and obvious sales guy pressure, I highly recommend going to see Guy (Gaetano) at Toyota Hartford. Listen, on the whole I will say that I previously have had, and just did have some mixed experiences with sales and management at this brach of Toyota, but that is what you get anywhere at the new-car dealer-level. But Guy was a Pro. The best way I can explain my experience, is that Guy allowed us to sell ourselves on the car. He inserted his opinion when he knew it would be helpful, and it was. He refrained from interjecting when he knew it would be best to keep quiet, and it was. Here's the thing too, he listened to us. He listened to the particulars of our family dynamic and explained features and benefits of different options in the context that would meet our specific needs. He never talked down to us, and he never assumed what we did or did not know. Guy knew the Toyota product inside-and-out and represented the brand with class and professionalism. Unlike other colleagues at this branch, Guy did not play games. The amount of sales-games played at dealers these days is just silly. But Guy was always trustworthy. Go buy a car from Guy. You'll be glad you did. PS I am an owner of a sales agency. More
Friendly, respectful, professional, flexible It was a pleasure to buy again from the same Dealer a new Toyota. Everything went pleasant, felt treated with respect and professionalism. The sales It was a pleasure to buy again from the same Dealer a new Toyota. Everything went pleasant, felt treated with respect and professionalism. The sales representative Mr. Dave Gouduti - professional, friendly but respectful, flexible and willing to make the deal but leaving me the chance to negotiate. Pleased with the help I received from the management department Mr. Jim Webster during the negotiation time and from the financial department - specifically Mr. Marc Clemons how negotiated with me over the Financing installment contract and over the different options of the extended warranty. More
Sequoia Tina was helping me purchase a Toyota Sequoia. She was attentive and sent information and pictures about cars that were in stock and about to come in Tina was helping me purchase a Toyota Sequoia. She was attentive and sent information and pictures about cars that were in stock and about to come in to the dealership. Even though I ended up buying a car at a different dealership closer to my home, I appreciated the effort Tina put in. More
Excellent car buying experience I visited Hartford Toyota on March 23 with the intention of buying a new car. J.J. Hill, the car salesman, provided me with an excellent shopping exp I visited Hartford Toyota on March 23 with the intention of buying a new car. J.J. Hill, the car salesman, provided me with an excellent shopping experience. I had shopped at another Toyota dealer previously, but Hartford Toyota was able to give me the best price for a 2016 Toyota Camry LE. J.J. Hill made sure that I was completely satisfied with my choice of color which was silver gray. He also helped me set up a bluetooth connection with my smartphone, and spent much time showing me how various features work, i.e., power seats, radio, trunk lever, etc. Furthermore, J.J. went above and beyond, by taking my phone call and assisting me when I had trouble opening the glove box. On another occasion J.J. took my phone call and walked me through unlocking the ignition key in the steering wheel column. Thanks to J.J.'s superior service, my overall car buying experience was outstanding. More
My experience with Hartford Toyota was positive in every way Dealing with Luis was very satisfying. He made the leasing of my Corolla very easy and went out of their way to be sure that I was satisfied with th Dealing with Luis was very satisfying. He made the leasing of my Corolla very easy and went out of their way to be sure that I was satisfied with the whole process. I was appraised of everything that was going to happen and the timeline was accurate, the car was presented in perfect condition. Please thank Luis for me. More
Easiest car buying experience ever! Thanks to JJ Hill and Gaetano Pagliano we had a great experience at Hartford Toyota. Will be back when we buy our next Toyota! The process was easy an Thanks to JJ Hill and Gaetano Pagliano we had a great experience at Hartford Toyota. Will be back when we buy our next Toyota! The process was easy and painless! More
Contacting Luis Martinez & Rich McAllister Jr. were very helpful and great to deal with during the purchase of my new vehicle. The only thing that I find very f Luis Martinez & Rich McAllister Jr. were very helpful and great to deal with during the purchase of my new vehicle. The only thing that I find very frustrating about dealing with Hartford Toyota, is the lack of a customer service department representative that is available to answer the phone. I realize that the sales staff is very busy with new customers, but when someone who has already purchased a new car has a question, it would be nice to speak to a representative when needed without having to wait for a call back or play telephone tag all day. If they could get that straightened out, I would definitely give them a 5 star rating. More
Ease and affordability This is my 2nd car purchased at Hartford Toyota and certainly not my last. Dealing with Gaetano was quick and straight forward. I didn't get passed a This is my 2nd car purchased at Hartford Toyota and certainly not my last. Dealing with Gaetano was quick and straight forward. I didn't get passed along to two or three or even more people on the customer conveyer belt. He started and finished the process quickly and without any double talk or run around. Even if I didn't buy this car, I would certainly recommend this dealership. More
Gaetano Pagliano and Tony Mumtaz are Outstanding! We went to the Hartford Toyota Superstore after checking dealerships online. Gaetano Pagliano and Tony Mumtaz were outstanding! Gaetano listened to w We went to the Hartford Toyota Superstore after checking dealerships online. Gaetano Pagliano and Tony Mumtaz were outstanding! Gaetano listened to what my mother wanted, then helped her to find and test drive it: a great-looking, solid, well-made, economical, comfortable, and surprisingly roomy Toyota Corolla. After Mom selected the car she wanted to buy, Tony Mumtaz helped her make it happen at a price she could afford, plus more peace-of-mind with 5 years of cost free maintenance and a lifetime power train warranty. I was so impressed, my husband and I came back about a month later and bought a Toyota Highlander Limited! It is high-tech, luxurious and gorgeous. We got the same exceptional service from Gaetano and Tony the second time. We love our new cars, and look forward to many miles and years of enjoyment. More