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Hartford Toyota
Hartford, CT
3,879 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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October 01, 2015
WONDERFUL My experience with Steve was exceptional! Not only was he very knowledgeable of the vehicle...he was courteous, polite and very patient! Kudos! Yo My experience with Steve was exceptional! Not only was he very knowledgeable of the vehicle...he was courteous, polite and very patient! Kudos! Your staff - mainly Chip (Service Manager) and Gloria (Finance Dept.) - were wonderful! They seem to really care about serving the 'customer' first - truly a refreshing attitude - in this day and age! Keep them on staff forever. . I'm spreading the word - - -.we'll be back! More
by Culshaw
Employees Worked With
Chip Benyi, Gloria Fernandez, Steve Basora
October 01, 2015
Excellent and handy I just purchased a new Toyota Corolla LE from the sales person, Mr Henry Montgomery. He is superb in catching what a customer wants and I could save m I just purchased a new Toyota Corolla LE from the sales person, Mr Henry Montgomery. He is superb in catching what a customer wants and I could save much time thanks to him. Don't forget to contact Henry whenever you stop by here. If you want to save time and avoid any hassle, then Henry should be your choice. More
by John
Employees Worked With
Henry Montgomery
September 30, 2015
best experience met with Guy. A fanastic young man who answered all of our questions. Will recommend him to our friends. we will be loyal customers at Touota. met with Guy. A fanastic young man who answered all of our questions. Will recommend him to our friends. we will be loyal customers at Touota. More
by Felicita1
Employees Worked With
Gaetano Pagliano
September 30, 2015
Great experience The other day me and my wife went car shopping. After hours of looking and feeling like we were getting no where decided to call it day. On a whim we The other day me and my wife went car shopping. After hours of looking and feeling like we were getting no where decided to call it day. On a whim we elected to stop into the Toyota Superstore. We were not expecting much but pushy sales people who only wanted our money. I am happy to say that was not the case. Our salesperson was Guy. What a great experience! We were made to feel like we were wanted for the RIGHT reasons without feeling pushed upon. Guy made it an unique experience with his understanding of our budget and need to accommodate our family. He was well versed and personalable in assisting us with our choices. To say the least we bought the car! Bravo Guy and thank you. More
by HedgefundsCT
Employees Worked With
Gaetano Pagliano
September 30, 2015
Phenomenal Henery is wonderful. Hes professional, kind, and has a lot of product knowledge! I know if I ever need any assistance I will be able to ask hennery! Henery is wonderful. Hes professional, kind, and has a lot of product knowledge! I know if I ever need any assistance I will be able to ask hennery! More
by lorilouwho2
Employees Worked With
Henry Montgomery
September 30, 2015
AMAZING EXPERIENCE Henery is GREAT...My experience with him was amazing. Hes knows alot about the cars he is dealing with..i found my expperince with him to be very hel Henery is GREAT...My experience with him was amazing. Hes knows alot about the cars he is dealing with..i found my expperince with him to be very helpful... i know alot more about cars because of my experince with him....i would suggest to anyone looking to buy a car to see him directly...he is just amazing.. More
by shaquana89
Employees Worked With
Henry Montgomery
September 29, 2015
Incredible Customer and Sales Service I needed to get a rav4 within a certain budget and mileage conditions and got the best experience I think I could have asked for. Gabe was so helpful I needed to get a rav4 within a certain budget and mileage conditions and got the best experience I think I could have asked for. Gabe was so helpful in finding me a few different rav4's that fit my criteria and fell in love with the green one that reminded me of my old rav4. Gabe was so kind to me and my mother who helped co-sign the car with me. I am happy knowing that I have made a smart and safe purchase. I would highly recommend Gabe, Marc, and everyone at Harftord Toyota, to any friend or family member of mine. More
by kmanton825
Employees Worked With
Gabriel Ortiz, Marc Clemons
September 28, 2015
Best Shopping Experience Steve, Andrew and Tony were amazing! Not only did they listen to my needs, they did everything to accommodate what I wanted and needed. There was no Steve, Andrew and Tony were amazing! Not only did they listen to my needs, they did everything to accommodate what I wanted and needed. There was no pressure, which was a welcome change from the other dealers I visited. I highly recommend Hartford Toyota!!! More
by dmtr1616
Employees Worked With
Andrew Lombardo, Tony Mumtaz, Steve Basora
September 25, 2015
"An Experience Second To None!" Gaetano Pagliano is head and shoulders above any car sales person that my wife, Susan and I have ever interacted with. When we visited Hartford Toyot Gaetano Pagliano is head and shoulders above any car sales person that my wife, Susan and I have ever interacted with. When we visited Hartford Toyota on Wednesday, September 23rd, we found Guy to be as helpful, informative, professional and genuine as we could have ever imagined. We came in with the intention of going home with a Camry LE that day and Guy made it as seamless as possible. He cut right to the chase and listened intently to every idea and question that we had. Guy promoted a very relaxed atmosphere for us and did not take a suggestive selling approach when it came time to discuss extras for our prospective purchase. He truly enjoys people and goes above and beyond to make sure that customers are appreciated and treated with the utmost of respect. Guy did make a recommendation that he thought would make sense to have, but in the end left the choice up to us with no pressure tactics what-so-ever. After completing our deal he proudly introduced me to Grant Rugar from Service and to Marc Clemons from Finance. Both are terrific people that are at the top of their skill sets so-to-speak, but who are also very focused on the high level of customer service required to promote the satisfaction that car shoppers expect to find in a dealership. Marc was on the same level as Guy when it came to the options for extra vehicle protection. Not once was he aggressive in the presentation of any of the offers. He merely introduced them, explained their advantages and then ultimately left the decision making up to my wife and I. We would also like to thank Tina Zarlenga for setting up the appointment to work with Guy at our request, while also covering for Jill Bruno whom I had emailed to inquire about getting things started for us the previous evening. As we wrapped up, we sat down with Jim from the Management Team to let him know that the process was complete from beginning to end with nothing left to decipher. My wife and I do put Guy on a very high pedestal as he is very worthy and deserving of such recognition. His skills and demeanor tell all in enhancing the image of Hartford Toyota. This dealership has a terrific core of people who enjoy what they do while personifying teamwork to perfection. It's a real gift and a blessing to have Hartford Toyota so close to home. Very Sincerely, Frank & Susan Fuchs Windsor, CT More
by Frank & Susan
Employees Worked With
Gaetano Pagliano, Jill Bruno, Marc Clemons, Jim Webster, Tina Zarlenga, Grant Rugar
September 23, 2015
Excellent customer service I have leased three vehicles from Hartford Toyota over the past nine years prior to leasing another vehicle that I just leased from them at the end of I have leased three vehicles from Hartford Toyota over the past nine years prior to leasing another vehicle that I just leased from them at the end of last month. I have always been happy with the way I was treated at this dealership and that was the reason that I returned. I had the pleasure this time of dealing with salesman Dave Goduti. Dave was very friendly, knowledgeable, and professional. I had no intention of leasing a new RAV 4 on the day of my visit, but we worked out a good deal and I ended up signing a new lease that day. Dave was very up front during the negotiation process and was not the typical pushy sales person. He was always available to answer any questions that arose during the process and made follow-up calls to me even after I picked up my new RAV 4. If you are in the market for a new Toyota, I highly recommend salesman Dave Goduti and the Hartford Toyota Superstore as the place to go. More
by DW
Employees Worked With
Andrew Lombardo, Dave Goduti
