
Hartford Toyota
Hartford, CT
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Great experience My experience was great because of the people the assisted me. With people like the ones that assisted me I would recommend this dealership to all my My experience was great because of the people the assisted me. With people like the ones that assisted me I would recommend this dealership to all my friends and family. More
Great Experience I just had another great experience at Hartford Toyota Superstore. I had made an inquiry about a car thru Edmunds and Jill Bruno made contact right I just had another great experience at Hartford Toyota Superstore. I had made an inquiry about a car thru Edmunds and Jill Bruno made contact right away. We exchanged a few emails where I got information and got my questions answered. Today I went and met with Cody Gill who was awesome. He was knowledgeable and worked with me to get the best deal. I was in and out of there within 2 hours and am very pleased with how it turned out. The Business Manager Gloria Fernandez took the time to explain things to me and offered a great extended warranty opportunity. I have been a customer, (even when it was Brothers Toyota) and this is the 4th car I have purchased from them. I have recommended them to friends, who have also purchased from them. More
recogination of good service. excellent people with ample knowledge about cars and customer service. those employees are friendly and treat you as a family member. I will definit excellent people with ample knowledge about cars and customer service. those employees are friendly and treat you as a family member. I will definitely request them. More
Camry SE 2015! I am more than happy with my purchase. Luis helped me walk through all the details with ease and helped me make my decision in the first visit to the I am more than happy with my purchase. Luis helped me walk through all the details with ease and helped me make my decision in the first visit to the Hartford Toyota dealership. I would definitely refer this dealership to any friend of family. Thanks to employees like Luis the dealership environment was very welcoming and stress free. I received excellent service, I am happy with the outcome it all. If you want an easy going, amazing, excellent service and experience I would definitely recommend working Luis and the Hartford dealership. More
In 50 years of buying cars, my best experience I leased a 2009 Toyota Venza and followed up with scheduled maintenance for 2 years. The purchase was a pleasant experience and service was also no pr I leased a 2009 Toyota Venza and followed up with scheduled maintenance for 2 years. The purchase was a pleasant experience and service was also no problems. After 2 years had a problem with the then Sales Manager and decided never to return again. Recently found out that person is no longer with Hartford Toyota and decided to stop there to look at 2015 Rav4. I already was at another Toyota dealership where I thought I would buy future cars from. I purchased many cars over the past 50 years since I only keep them between 3-5 years on average. My salesperson is Chen Chung, an extremely courteous, extremely polite, extremely knowledgeable person. And truly the best salesperson I have ever had. She along with Rich McAllister, Jr. provided me with a first quote that seemed very fair and when I went home to research that vehicle at several other dealerships, realized I could not beat Hartford Toyota's quote. Chen Chung made the experience the most pleasant car buying experience I have ever had. More
2015 Avalon Purchase Excellent product - very high build quality. Great power and about 28 mpg (highway) so far during break-in. This car and dealership beat the compe Excellent product - very high build quality. Great power and about 28 mpg (highway) so far during break-in. This car and dealership beat the competition (Chevy Impala LTZ) by a huge margin on value, price, quality and product knowledge. As background, I have owned 2 wonderful Nissan Maximas (1998 and 2004). I have watched the Nissan CVT problems and waited to see the new 2016 Maxima. Based on the CVT carryover which is a big risk for people who drive their cars many miles and the Nissan chairman blaming their transmission supplier when they own 75% of that company, I suggest Nissan get away from selling "science projects" to the public and fix or buy-back all those dismal CVT cars. Last week, I went to Toyota and purchased a 2015 Avalon with a lifetime - unlimited mileage power train warranty and a traditional 6 speed automatic. This company stands behind it's cars (and transmissions) Sorry Nissan......and Chevy. More
New vehicle purchase Just purchased a new Rav4. Mike and Andrew were great to work with and I enjoyed my purchasing experience. Would highly recommend working with both Just purchased a new Rav4. Mike and Andrew were great to work with and I enjoyed my purchasing experience. Would highly recommend working with both gentlemen along with the dealership. 5 Stars all the way around!! More
Love My New Prius!!! I drove off the lot on Tuesday with my brand new 2015 Prius. I am in love! Gabe Ortiz and Gloria Fernandez made the process incredibly easy. I have al I drove off the lot on Tuesday with my brand new 2015 Prius. I am in love! Gabe Ortiz and Gloria Fernandez made the process incredibly easy. I have always disliked the car buying process but I had a great experience this time around. Gabe was helpful, friendly, and not pushy at all. Gloria was also very respectful of my time and decisions. I would highly recommend this dealership. More
Great Service we had Tony Mumtaz and Chen Cheng were the most excellent custom service personnel I have ever met. This two had all the patience for us . They were great. Tony Mumtaz and Chen Cheng were the most excellent custom service personnel I have ever met. This two had all the patience for us . They were great. More
Buying Experience with Guy Pagliano What a wonderful experience dealing with Guy! We typically dread dealing with auto dealers, even though we go so infrequently, but Guy totally changed What a wonderful experience dealing with Guy! We typically dread dealing with auto dealers, even though we go so infrequently, but Guy totally changed our opinion. Purchasing a new 4-runner, Guy was totally up to speed regarding 4-runners and answered every one of our questions. There was no pressure and totally professional. It was a pleasure to work with him and we are happy to be part of the Hartford Toyota family! Couldn't resist giving him a hug on our way out with our new 4-runner. We'd highly recommend him - he also went along with all of our jokes, even if they were bad. More