
Hartford Toyota
Hartford, CT
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Amazing staff! I love this Toyota dealership! I would never go anywhere else! Everyone is so nice & helpful, listens to your needs, and makes you feel welcomed!! Esp I love this Toyota dealership! I would never go anywhere else! Everyone is so nice & helpful, listens to your needs, and makes you feel welcomed!! Especially Guy! He's the best :) More
excellent experience Ian was a great help during my search for a new vehicle. I felt very comfortable with everyone there. Any questions I had he answered them. If you ar Ian was a great help during my search for a new vehicle. I felt very comfortable with everyone there. Any questions I had he answered them. If you are looking for a new car Ian is the man to see. Loving my 2015 Camry....Thank you all for your help in making my final decision!!! More
Five Star Experience from Tina, Lillian, Gloria, and Andrew We contacted Tina to obtain details on a used car and within a few minutes we had multiple photos and our questions answered and setup an appointment We contacted Tina to obtain details on a used car and within a few minutes we had multiple photos and our questions answered and setup an appointment for later in the day to test drive the car. After being greeted at the door we took the car for a test drive and upon our return Lillian presented us with payment options and additional information on the car. While in the showroom we looked at a new Toyota Prius C and Lillian answered our questions and we took the car for a test drive and once we returned we obtained pricing on a lease. The entire process from test drive to pricing to deciding on a car was straightforward, no pressure, and was by far the best buying experience we have ever experienced. The finance paperwork was well organized, efficient, and Gloria answered our questions and was a delight to work with. After signing all the paperwork Lillian walked us through the features of the car and the manager Andrew was available to answer any questions and scheduled our first service. Throughout the entire process from emailing Tina to working with Lillian on the test drive and the lease pricing to working with Gloria to sign the lease to meeting with Andrew, each step each person provided excellent service and I would recommend this dealership to anyone that wants to buy or lease a car at a location with great selection, no pressure, and with the best sales, finance, and management staff in the region. More
the best experience ever!!!! Lilly browne help me out.. I never went to a car dealerships I was worried that I wasn't gonna get approved. . Never have credit and am 23 years old.. Lilly browne help me out.. I never went to a car dealerships I was worried that I wasn't gonna get approved. . Never have credit and am 23 years old.. but she said don't worry about we got this and I left with a 2015 scion. . She is the best.. I feel like was family. ..Lilly es la mejor estaba preocupado por que no tengo credito pero ella me ayudo y me dijo que no me preocupara que ellos me Ivan audar y asi lo hisieron gracias sali en un 2015 scion tc y lo amo gracias lilly More
Worth the drive from Fairfield County Great service and great prices. We leased a 2015 Camry LE for my Mom. Going back to lease 2 more vehicles for my own family. Great service and great prices. We leased a 2015 Camry LE for my Mom. Going back to lease 2 more vehicles for my own family. More
Great dealership I have bought countless numbers of cars, and visited hundreds of dealerships. But Hartford Toyota were on the the best people to do business with. I h I have bought countless numbers of cars, and visited hundreds of dealerships. But Hartford Toyota were on the the best people to do business with. I had talked to Ian who was my sales adviser, and he was nothing short of awesome, he didn't patronise & waste my like like so many sales people do, and worked well with me and the managers to get the best possible deal he could, which was the best in the CT area. I also had the privilege of dealing with Tony who is the finance manager was amazing in every way. One of the best finance managers to do business with. I would highly recommend Ian & Tony & Hartford Toyota. It was a pleasure doing business with them. Thank you Hartford Toyota. More
Luis, Gloria, and Andrew were all excellent We just bought a new 2015 Toyota Sienna-- couldn't be happier with the service we got from Luis, Gloria, and Andrew at Hartford Toyota. Everyone was We just bought a new 2015 Toyota Sienna-- couldn't be happier with the service we got from Luis, Gloria, and Andrew at Hartford Toyota. Everyone was extremely professional and knowledgable. We walked in not expecting to buy a vehicle that day... 2 hours later, we walked out having bought a new car. Luis really put himself in our shoes when we were thinking through the decision, we appreciate his customer service. More
My Valentine's Day Surprise On February 14, 2015 I had an appointment to sit with Jill Bruno to discuss my options abut the 2012 Toyota Sienna I had leased a few years earlier. On February 14, 2015 I had an appointment to sit with Jill Bruno to discuss my options abut the 2012 Toyota Sienna I had leased a few years earlier. To my surprise I sat with Tony Mumtaz in the finance department and along with his assistant Chen Cheng, they offered me a GREAT DEAL on my new 2015 Toyota Sienna. Tony even helped me get out of the lease I was in with no problems while Chen offered me beverages and allow me to test drive the 2015 Toyota Sienna. WAY TO GO TONY and CHEN. I would absolutely would recommend their services. A few days later, I received a follow up call from Jill Bruno and Theresa Casasanta to see that I was satisfied with my services. I most certainly am. THANKS HARTFORD TOYOTA FOR MAKING THIS EXPERIENCE A GOOD ONE!!! More
purchase new car Went to Htfd.Toyota to take a look at a new car. Met Steve Basora. After I explained to Steve what I was looking for he took me out in a new Toyota Av Went to Htfd.Toyota to take a look at a new car. Met Steve Basora. After I explained to Steve what I was looking for he took me out in a new Toyota Avalon. The model he selected, Touring XLe, turned out to be exactly what I was looking for.We talked price,trade etc.and instead of just looking I purchased a 2015 Avalon Touring XLE.Steve was very competent and knowledgeable which made the transaction effortless.Jim Webster and Tony Mumtaz mad completing the sale smooth as silk.I highly recommend Steve to anyone interested in making a purchase and Htfd.Toyotas team makes it all easy. More
Excellent Customer Service Henry Is The Best Henry Montgomergy I visted hartford toyota a few months back to see what were my options about the lease i currently was in .Henry went out of Henry Montgomergy I visted hartford toyota a few months back to see what were my options about the lease i currently was in .Henry went out of his way to do what he can to help me that time i couldnt do much because it was still early and he explained everything better to me and i got a much better understanding of how it all works.. His exact words were come back in the few more months and i gurantee you will be leaving with your car. I visted toyota on 02-23-2015 And i couldnt be a much happier person. The customer service was amazing from when i first arrived to my appointment at 5 till 830 pm three and a half hours but worth the wait. Henry is a very patient person great sales person and made it happen. It was fast easy and he made me feel very important. His patience and understanding was great he answered all my questions before i even got the chance to ask them he went thru all the details and made sure he covered everything on my 2015 Toyota Camry we test drove the car put everything together and at the end went thru all the features in my car . I deffiently look forward to working with Henry In the future I recommend Hartford Toyota to everyone . Henry i can finally say i am happy thanks for making this happen. Best customer service Award Goes to you For you Customer service, time, patience, understanding and most of all getting me to leave in the car i want and love I am very Sastisfied More