Hartford Toyota

An Extraordinary Experience to say the Least!!! Henry went above & beyond the call of duty with "WOW WORLD CLASS CUSTOMER SERVICE" He had an unfortunate emergency that literally would have made me g Henry went above & beyond the call of duty with "WOW WORLD CLASS CUSTOMER SERVICE" He had an unfortunate emergency that literally would have made me go insane. He stood calm & professional and made sure I was personally taken care of! He worked with a few team members who went above & beyond "Sony" Naveel, & Tony! I want to personally Thank Toyota for hiring some of the best employees ever!!! They represent Toyota in the most Proffessional, Courteous, & Caring way! More

Ian Yuhas Ian was super helpful in making my selection easy. No high pressure sales pitch....but honest interest in making my decision the same day. Would recom Ian was super helpful in making my selection easy. No high pressure sales pitch....but honest interest in making my decision the same day. Would recommend him to others and your dealership as well. Thank you. More

New 2015 Camry Hybrid Gaetano went out of his way to make our experience great! We went right to him without shopping, and he took great care of us. Gaetano went out of his way to make our experience great! We went right to him without shopping, and he took great care of us. More

Friendly Gaetano Pagliano was extremely friendly and polite. He was not pushey as most salesman I delt with in the past. He was very patient with our choices t Gaetano Pagliano was extremely friendly and polite. He was not pushey as most salesman I delt with in the past. He was very patient with our choices that we wanted. If I had a relative or friend that is looking for a toyota I will recommend them to Hartford toyota and I would have them ask for Gaetano.. I was very please with this experience. More

Janet L. Bloomfield "Mr. Tony was a life saver". Pleasant experience. Above and Beyond. Luis Martinez treated me as if I was the only customer present. He took the tim "Mr. Tony was a life saver". Pleasant experience. Above and Beyond. Luis Martinez treated me as if I was the only customer present. He took the time to go through the features I needed to use right away. Great job. More

Great deal and a pleasant experience I came into the dealership wanting to buy a new car, but not needing a new car. I had a two-year old Subaru. I went in wanting to look at a Rav4. t I came into the dealership wanting to buy a new car, but not needing a new car. I had a two-year old Subaru. I went in wanting to look at a Rav4. the one on the dealership floor was the one I wanted. a real sweet magnetic grey with a pinstripe Luis Gillen came over right away to help. he answered all of my questions, was thoroughly knowledgeable and more than willing to schlep outside in the pouring rain to describe the difference between the different versions of the Rav4. it took no time at all to put dealer plates on a car and to take it out for a test drive. When we negotiated the price, I thought that I got a good amount on my trade-in. I think I was offered a good deal, so I bought the car. throughout the process, Luis was personable, knowledgeable and helpful. I purchased the 8-year, 80,000 mile warranty because I felt it was a good deal. I did not feel pressured when dealing with the paperwork My previous experience of purchasing a Toyota and having it serviced at Hartford Toyota Superstore made me confident that I was not only getting a good deal, but that I would also be well taken care of in the future. More

More than happy with my experience I walked into the dealership with a specific color for a car. Anthony Virgo listened to my specifications and showed showed me two cars. The first one I walked into the dealership with a specific color for a car. Anthony Virgo listened to my specifications and showed showed me two cars. The first one was a Toyota Corolla S plus and the second one was a Scion tC. I drove both and I chose the Scion tC. Anthony made looking for my first new car an enjoyable experience. He was nothing but nice through the whole buying experience. Every question that I asked he answered clearly and truthfully. He explained everything on the car and also told me to call him if i have any questions. To me that was a huge deal because it shows that he truly cares about his clients and is there to help. I left this dealership feeling like I was taken care of. Because of everyone that helped me that day I will go back Hartford Toyota for my next car. More

Excellent Buying Experience! Gaetano Pagliano is a perfect salesperson. Knowledgeable, capable and an excellent reader of his customer. Gloria Fernandez was knowledgeable and very Gaetano Pagliano is a perfect salesperson. Knowledgeable, capable and an excellent reader of his customer. Gloria Fernandez was knowledgeable and very helpful. EXCELLENT EXCELLENT EXCELLENT! More

Amazing group of people looking out for YOU Customer Service was amazing starting from Anthony, explaining ALL options/ what works best for ME, to the patience had with me during the negotiating Customer Service was amazing starting from Anthony, explaining ALL options/ what works best for ME, to the patience had with me during the negotiating stage, and conintued support I still recieve from the Hartford Toyota family, making sure I am enjoying my brand new car. I truly would reccommend these guys to ANYONE, and really felt comfortable throughout the whole process. More

Best experience in buying a car! From the very first email from Tina Zarlenga who directed us to to our salesman, Guy Pagliano and our final payment arrangements with Tony Mumtaz our From the very first email from Tina Zarlenga who directed us to to our salesman, Guy Pagliano and our final payment arrangements with Tony Mumtaz our experience could not have been better. Tina was most helpful in getting the information we needed on the Prius V that we were interested in. We confirmed an appointment only after she made sure the car was still available and moved to outside the showroom so that it was ready for a test drive. After the receptionist greeted me at the door by my first name, which right away set the tone, she introduced me personally to Tina who then introduced me to Guy who took over from that point on. Guy without a doubt was very informative, knowledgeable, and genuine. He went with me for a test drive and explained lots about the car that was new to me. We already owned a 2008 prius so there were many similarities. After our test drive we sat down and went over figures. Everything hinged on the trade in value of our car to make the deal work. Guy worked hard to get us our price so that I was able to sign and put a deposit down that day on the new Prius V. He went above and beyond to work with his management team and me to be able to finalize the sale of the car. Never did I expect to walk away that day having purchased a new car. I was elated and thrilled that it came to fruition. All I had to do was tell my husband who had just left for Texas on business!! When we spoke that night he, too was surprised that I actually bought the car, but happy it all worked out and it was a done deal. He then listened to me about how wonderful my experience was with everyone I came in contact with. When the day came for us to pick up the car, once again everyone was very genuine and super friendly. Guy went over all the details and features of the car, even setting up entunes and my phone to the blue tooth. He also took care of the registration which was made more difficult given it was in Massachusetts. He was very accommodating and happy to do it. I will definitely buy at Hartford Toyota in the future and would not hesitate to recommend the dealership to my friends. More