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Hartford Toyota

Hartford, CT

Overview
Reviews
4.6
3,871 Reviews
Call Dealership (959) 223-4773
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135 West Service Road

Hartford, CT

06120

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Showing 3,871 reviews

November 23, 2023

It's a casual service visit. Mine is a new vehicle with just 1200 miles run. Nothing specific is needed. They verified everything and said all good. It went on well. Comfortable More

by ajaypediredla
Recommend Dealer
Yes
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Nov 23, 2023 -

Hartford Toyota responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! The Team at Hartford Toyota

November 23, 2023

The tire pressure warning gauge turned on right after I left the dealership and goes in and off intermittently. I left a message with my service rep but never heard back. More

by benlavine
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Scott
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Nov 26, 2023 -

Hartford Toyota responded

Ben, Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more details, please send us a message with your contact information so that we can reach out. We're sorry your visit didn't go as planned and would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story. The Team at Hartford Toyota

November 23, 2023

She’s amazing, a wonderful asset to your business love her and her customer service always on point More

by negronj251
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Janice Acosta
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Nov 23, 2023 -

Hartford Toyota responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. The Team at Hartford Toyota

November 23, 2023

Excellent Experience professional and thorough. Couldn't ask for a better service Happy thanksgiving Happy holiday More

by Joe Sacco
Recommend Dealer
Yes
Employees Worked With
Janice Acosta, Janice Acosta
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Nov 23, 2023 -

Joe Sacco responded

Excellent service

Nov 26, 2023 -

Hartford Toyota responded

Thanks for sharing about your experience with Hartford Toyota. We appreciate your business, Joe, and hope to see you again soon! The Team at Hartford Toyota

November 23, 2023

Thank you for the service. Otherwise I wait the service to be better. Some pieces there is not in the stock. More

by rolandov62
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Janice Acosta
Report | Print
Nov 26, 2023 -

Hartford Toyota responded

Thank you for taking the time to share your thoughts on working with our team. If you would like to further discuss your visit, Roland, feel free to contact us at your convenience. The Team at Hartford Toyota

November 21, 2023

The team at Hartford Toyota was great to work with. Everyone was responsive and helpful. Jeannette worked with me to find the right car that fit my budget and what I was looking for. More

by Alejandrotobon
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeannette Garcia, Brianna (Bri) Garay
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Nov 21, 2023 -

Hartford Toyota responded

Thank you for sharing your experience with us! We're happy to hear it went well with Jeannette and we hope you enjoy your new vehicle. We truly appreciate your feedback! The Team at Hartford Toyota

November 19, 2023

I am very happy with the services i received! I will always come back! Awesome!!! More

by mpoetrylover
Recommend Dealer
Yes
Employees Worked With
Felix
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Nov 20, 2023 -

Hartford Toyota responded

Thanks for sharing about your experience with Hartford Toyota. We appreciate your business and hope to see you again soon! The Team at Hartford Toyota

November 18, 2023

The people who work there is extraordinary. That’s good experience. Nice work. That is great. Nice work. Keep going! More

by felicitad59@gmail. Com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Felix
Report | Print
Nov 20, 2023 -

Hartford Toyota responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Hartford Toyota, we look forward to having you as one of our valued customers for many more years to come! The Team at Hartford Toyota

November 18, 2023

I traveled further than I would to a closer Toyota dealership and am very pleased with the service, the ease of delivery, and the salesman. More

by pschuler
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Very nice receptionist , Emarkh Bayramov
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Nov 19, 2023 -

Hartford Toyota responded

Thank you for choosing Hartford Toyota. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! The Team at Hartford Toyota

November 17, 2023

I don't think my experience was typical. I was working with someone who left, and the process was messed up as a result. Picking up my car was easy and smooth, but the rest of the process More

by adickinson0
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brianna (Bri) Garay, Kaleb Desvignes
Report | Print
Nov 19, 2023 -

Hartford Toyota responded

We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this. The Team at Hartford Toyota

Nov 19, 2023 -

adickinson0 responded

Of course. I did reach out previously and I'm still waiting for a call back.

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