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Hartford Toyota

Hartford, CT

4.6
3,796 Reviews
At the foundation, or should we say chassis, of Hartford Toyota Superstore is a desire to bring drivers in the greater Hartford area an assortment of new and used cars capable of transforming everyday commutes into something a little more extraordinary. This is why we sell only new Toyota models such as the Camry, Prius, Corolla, Highlander and Sienna, and mint-condition used cars.
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135 West Service Road

Hartford, CT

06120

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Showing 3,796 reviews

September 13, 2023

I've had a terrible experience with no resolution yet. I continue to wait since friday 9/8 for the sales manager and/or service director to contact me. More

by bb
Workmanship
Service Communication
Recommend Dealer
No
Employees Worked With
Eliezer Valdes
Sep 16, 2023 -

Hartford Toyota responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. We'd love to get to the bottom of this and turn things around for you. The Team at Hartford Toyota

September 10, 2023

I had a fantastic experience at Toyota Hartford, thanks to the exceptional service provided by Omar Rivera, the salesperson, and Briana who assisted with the financing process. Omar not only helped me with More

by luissantiago1122
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brianna (Bri) Garay
5.0
This rating includes all reviews, with more weight given to recent reviews.
Omar Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 10, 2023 -

Hartford Toyota responded

Thank you, Luis, for your kind words for Omar and Brianna! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Hartford Toyota. The Team at Hartford Toyota

September 09, 2023

Quality dealership. I was able to make an appointment and get in quickly on a Saturday.. Very professional service advisors and a nice lounge. More

by Bmw328Cb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chip Benyi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bo Myta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stephen Elliot
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 10, 2023 -

Hartford Toyota responded

Thanks for sharing your thoughts about your experience with Hartford Toyota. We appreciate your business and hope to see you again soon! The Team at Hartford Toyota

September 09, 2023

Excellent purchase and delivery experience including general manager. Delivery was quick and vehicle looked great. More

by deconnolly1
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Gaetano Pagliano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andie Montanez, Rene Fernandez
Sep 10, 2023 -

Hartford Toyota responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated. Congratulations on your new car! All of us at Hartford Toyota are glad to have you as a customer. The Team at Hartford Toyota

September 08, 2023

Brought truck in with known speedometer issue and was upsold on other issues that were not my concern. Oil was changed, service receptionist was nice but main concern ignored and offered to be charged a More

by mcalderone1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Janice Acosta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 11, 2023 -

Hartford Toyota responded

Thank you for your review. We’re sorry your visit didn’t go as planned, and we’d like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here. The Team at Hartford Toyota

September 08, 2023

Omar was excellent at explaining everything and making the process smooth! Thank you for all your help More

by Harveylianna
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brianna (Bri) Garay
5.0
This rating includes all reviews, with more weight given to recent reviews.
Omar Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 08, 2023 -

Hartford Toyota responded

Thank you so much for choosing Hartford Toyota! Congrats on your new purchase, and let us know if we can be of any more assistance! The Team at Hartford Toyota

September 07, 2023

Had a great experience my salesman Emrakh was very helpful and very communicative I could not be happier. More

by olds88tmc
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Emarkh Bayramov
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 08, 2023 -

Hartford Toyota responded

Thanks for your feedback on your recent visit to Hartford Toyota. It's great to hear that Emarkh was able to assist you with choosing the perfect vehicle and that you had such a positive experience. We hope you will continue to enjoy your new vehicle! The Team at Hartford Toyota

September 06, 2023

The best dealership always has nice cars for the best price I can always find what I want. More

by alicia4116
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gaetano Pagliano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Henry Montgomery
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brianna (Bri) Garay
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rene Fernandez
Sep 06, 2023 -

Hartford Toyota responded

Thank you, Alicia! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Hartford Toyota, we look forward to having you as one of our valued customers for many more years to come! The Team at Hartford Toyota

September 05, 2023

i had a good experience. I will definitely come back for future vehicle purchases and refer others. More

by JoAnne
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Richard McAllister, Jr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brianna (Bri) Garay
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kaleb Desvignes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andie Montanez
Sep 06, 2023 -

Hartford Toyota responded

Thanks, JoAnne, for sharing your thoughts about your experience with Hartford Toyota. Congratulations on your new vehicle! We appreciate your business and hope to see you again soon! The Team at Hartford Toyota

September 01, 2023

Jen was amazing to work with and super knowledgeable! Was able to get most of my documents done prior to coming into the dealer. The best car buying experience I've ever had. Will be buying from Jen and More

by barryeblake
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jennifer Glidewell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andie Montanez
Sep 01, 2023 -

Hartford Toyota responded

Thanks for your feedback on your recent visit to Hartford Toyota. It's great to hear that we were able to assist you with choosing the perfect vehicle and that you had such a positive experience. We hope you will continue to enjoy your new vehicle! The Team at Hartford Toyota

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