
Hartford Toyota
Hartford, CT
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great professional salesmanship! We were loyal customers of another toyota dealership for last 4 years. But because of the excellent customer service, we switched to you guys, even at We were loyal customers of another toyota dealership for last 4 years. But because of the excellent customer service, we switched to you guys, even at the cost of paying a little extra. But it was worth it, given the excellent service of Luis Martinez....highly recommended for his patience, gentle manner and professionallism! More
Best dealer in town! I visited a couple of dealers to get into a new lease and ended up very frustrated. I decided to give a try to Hartford Toyota and I have to say, I c I visited a couple of dealers to get into a new lease and ended up very frustrated. I decided to give a try to Hartford Toyota and I have to say, I could not be more pleased with the positive experience. Not only did I got into a new lease, but will also switch my other car when is up from Nissan to Toyota. Dave was very knowledgable and answered all my questions making me feel comfortable with the vehicle and transaction. Luis, was very friendly and accessible throughout the process. I was able to ask many questions, without any pressure. They really work with you. I got my dream vehicle at an affordable price and with all the features that I wanted, and more. . Process was fast, easy and efficient. Their service exceeded my expectations and that is what makes the big difference from their competitors! More
Very Satisfied Customer When buying your first car, you look for reliability, safety, price, and whether or not the car is fun to drive. My new RAV 4 is all of that and more, When buying your first car, you look for reliability, safety, price, and whether or not the car is fun to drive. My new RAV 4 is all of that and more, but what really made my first car buying experience great was working with Jim Palumbo. He is personable, knowledgeable, and willing to work within a budget. He goes the extra mile. He is a very gifted salesman and I will definitely send others to see him in the future. Tony, in finance, was also great in working out the best deal. Thank you! More
The best experience in business It was, fast, easy, clear, minimum paper work, and a great customer service that make you feel very important. Henry Montgomery and the rest of the s It was, fast, easy, clear, minimum paper work, and a great customer service that make you feel very important. Henry Montgomery and the rest of the staff are very professional. Henry walked the extra mile doing everything that was possible to make this business smooth and excellent in all that i need. His patience and understanding were excellent to help me with my needs. Thank you Henry so much and Thank you Hartford Toyota for meeting my needs, Great prices and Great cars. Toro Family Apex Cleaning Solutions LLC More
Always great service We bought 2 cars from Hartford Toyota in 2008 and have had excellent service each and every time we have brought the cars in. The associates are prof We bought 2 cars from Hartford Toyota in 2008 and have had excellent service each and every time we have brought the cars in. The associates are professional and friendly, and service is always completed in the time they say it will be. Would highly recommend Hartford Toyota to anyone. More
Great service Second time dealing with Hartford Toyota and I would like to say it gets better with each purchase. Henry Montgomery did a wonderful job. He pointed Second time dealing with Hartford Toyota and I would like to say it gets better with each purchase. Henry Montgomery did a wonderful job. He pointed me into the right direction far as price and type of vehicle I was looking for. Henry listened to what i had to say and most important he didnt pressure into something that I didnt want price wise. Also, I have to thank Luis Plaza. Luis cares about his customer which has made a lasting impression on me. Hartford Toyota scored high with me. I will be returning to them when i am looking for upgrade. More
amazing experience! I got exactly what I wanted at a great price. Management was excellent, excellent customer service and my sales rep Lillian Browne was the best! . Wh I got exactly what I wanted at a great price. Management was excellent, excellent customer service and my sales rep Lillian Browne was the best! . What else could I possibly want! Loved it will definitely recommend this dealership. More
Excellent service! I had great service, friendly salespeople and a wonderful overall experience at Hartford Toyota! Everyone I spoke with was extremely helpful and knowl I had great service, friendly salespeople and a wonderful overall experience at Hartford Toyota! Everyone I spoke with was extremely helpful and knowledgeable which made me feel very comfortable. Luis was fantastic! He has followed up and has proven to be helpful even after I purchased the car. Tony was extremely helpful with the financial side of the transaction as well. I would recommend Luis, Tony and Hartford Toyota to anyone and everyone! More
Used car shopping ended up with a new car I went to the dealer to look at used cars. Met Mike Pembroke. He was very helpful showing me the used Camry's they had available. At that time was I went to the dealer to look at used cars. Met Mike Pembroke. He was very helpful showing me the used Camry's they had available. At that time was not sure what make or model of car I wanted. He worked with me and I drove a couple of cars. I then went to other dealers to drive other cars I had in mind. I went back to Toyota and Mike spent quite a bit of time with me. They did not have the color I wanted in a used car. He suggested a new car and he volunteered to show me how their leases worked. My knowledge of leasing a car was very dated and he explained very clearly how a lease works today. He answered all my questions. I again had to think it over and left the dealership. Two days later I returned and drove the car I had liked again. At that time, after all my questions were answered I decided to lease the car. There was no pressure and I felt comfortable I had made a good decision. The next day I picked up my new Camry. Everyone at the dealership was very helpful and made sure I was happy. It was a very positive experience, Mike was very patient and made sure I was comfortable with my choice. I love my new car! More
Recent used vehicle purchase Sales experience was not pressured like some can be. My salesman was very pleasant and accomodating. The whole process from start to finish was 3 ho Sales experience was not pressured like some can be. My salesman was very pleasant and accomodating. The whole process from start to finish was 3 hours. I havent used service yet so cannot rate More