
Hartford Toyota
Hartford, CT
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Excellent!! Great deal and service at Hartford Toyota, I met a very knowledgeable team and my purchase deal was made very easy. Thanks, Luis Plaza, Lillian Brown Great deal and service at Hartford Toyota, I met a very knowledgeable team and my purchase deal was made very easy. Thanks, Luis Plaza, Lillian Brown and Gloria Fernandez for making my deal a great experience. Hartford Toyota is definitely my car store. Jose Sandoval More
First new car My family has purchased vehicles from here before; I just went in for a test drive, and fell in love with the Scion XD. A great trade in was what conv My family has purchased vehicles from here before; I just went in for a test drive, and fell in love with the Scion XD. A great trade in was what convinced me; to purchase a new vehicle. I did have a few concerns; and everything was addressed and taken care of; I left very happy and satisfied with my purchase. More
Changed my view of car sales I walked out of a dealership in CA for a Prius because the sales guy couldn't remember my name. Jim here in Hartford made it about me, very straight f I walked out of a dealership in CA for a Prius because the sales guy couldn't remember my name. Jim here in Hartford made it about me, very straight forward. He arranged the car I wanted within days and kept great communication, asking great questions. Did not feel led on or pressured, no doubt the best feeling. Talk to Jim- More
Above and beyond!! This dealership by far is the BEST!!! Jim Palumbo is the best salesman we have ever worked with. Not even expecting we would by a Toyota my husband This dealership by far is the BEST!!! Jim Palumbo is the best salesman we have ever worked with. Not even expecting we would by a Toyota my husband went in and was convinced the Sienna was the one we wanted!! Jim talked us through the whole process and went above and beyond with is and out kids to get us van within 2 days!! We will definitely go back to buy our next vechicle:) More
I love my new Sienna!!!!! Thank you Jim for my new Sienna. Your service was great! You were responsive and accommodating allowing me to get into a brand new Sienna within days Thank you Jim for my new Sienna. Your service was great! You were responsive and accommodating allowing me to get into a brand new Sienna within days of our baby's arrival. And we got a great price. Much thanks to you and Jim Webster for your great service and friendliness. I will be back for sure! More
Best dealer! This dealer is great. I wouldn't go to any other dealer for a car. They really are great. I love that they work with you in making what you want happe This dealer is great. I wouldn't go to any other dealer for a car. They really are great. I love that they work with you in making what you want happen. It is always such a pleasure to visit this dealer everyone is so nice and friendly. Mike you were great thank you for all of your help. More
This is the place to buy your Toyota car My husband and I went to Middletown Toyota three times and saw three different sales associate regarding purchasing a Prius V. We were so unimpressed My husband and I went to Middletown Toyota three times and saw three different sales associate regarding purchasing a Prius V. We were so unimpressed with their service, and mostly their lack of knowledge of the vehicle. We knew more about the Prius from our research online that they did. We were so disappointed with how we were treated that it put us off from buying the Prius. We finally went to another dealership - Hartford one. We were treated well and Guy knew his stuff. We ended up buying our Prius here and were happy with everything. Our only complaint is that this dealership doesn't allow clients to borrow the car for an extended period of time. This is not the case at the Middletown Toyota (we were able to borrow a Prius V for the day) and other dealerships in the area. More
Quality service at its best. Luis Martinez went out of his way to get me into a beautiful new car. Was never pressured to buy the car. Thank you very much! Luis Martinez went out of his way to get me into a beautiful new car. Was never pressured to buy the car. Thank you very much! More
Great Experience - treated like family Words cannot express our deepest thanks to the team at Hartford Toyota. A special thank you goes to Andrew Lombardo, Luis Gillen, Tony and GM Rich McA Words cannot express our deepest thanks to the team at Hartford Toyota. A special thank you goes to Andrew Lombardo, Luis Gillen, Tony and GM Rich McAllister. We have dealt with this dealership many times and each time they treat us with respect, care and attention to detail. Thank you More
Great experience buying our Prius This is the second time that we've bought a car from Hartford Toyota and both experiences were great. This time we bought a 2014 Toyota Prius. Our sa This is the second time that we've bought a car from Hartford Toyota and both experiences were great. This time we bought a 2014 Toyota Prius. Our salesperson, Anthony Virgo, was a pleasure to deal with. He has a great personality and is very knowledgable. We did lots of research so we knew the range of prices we could expect to pay for the Prius. As usual when you buy a car, the sales manager comes over to close the deal. Our manager was Andrew Lombardo. Again, he was nice to deal with. He wasn't pushy and we settled on a price that was at the low end of what we were prepared to pay. We financed part of the deal because we'd be nuts not to do so at zero percent! The finance application was easy. We picked up the car yesterday. Gloria Fernandez in Finance had us sign the paperwork and was wonderful at explaining the warranty and breakdown coverage. She also did a great job of explaining the optional extended coverage packages. When we were done with Gloria, Anthony Virgo sat in the car with us and explained all of the vehicle's features, synced our cell phones with the car's bluetooth and spent 1 1/2 hours answering all of our questions. As I mentioned, this is the second vehicle that we've bought from Hartford Toyota. We have always been very pleased with the service department. If you're just going in for scheduled maintenance such as an oil change, they have a comfortable waiting room with wi-fi, a TV and coffee. For other potential Toyota buyers, I would suggest that you do your research online to come to determine what a fair price is and then go down to Hartford Toyota. More