
Hartford Toyota
Hartford, CT
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Our journey of purchasing a car started with Jill Bruno, ecommerce director, sending me with some suggestions of used Prius's. My husband and I visited the showroom the next day and Jay Raham, salesman, h ecommerce director, sending me with some suggestions of used Prius's. My husband and I visited the showroom the next day and Jay Raham, salesman, helped us try out the car we thought we would like plus another 2013 that turned out to be too expensive. Jay prepared the price sheets on both vehicles and presented them to us. Meanwhile a price was given for our trade in Prius. Andrew Lombardo, sales manager, joined us and we discussed the prices and decided on a fair price for old Prius and our new used Prius. During the entire process we were treated well and everyone was very polite and attentive. Andrew and Jay mentioned that we would become part of the family at the store and by the end of the process, we felt we were an important part of that family. We definitely would recommend doing business at the Hartford Superstore. More
My experience with Hartford Toyota It has been a pleasant experience to buy a second new car with Gabriel Ortiz, he is very friendly and helpful. He answered every question I had asked It has been a pleasant experience to buy a second new car with Gabriel Ortiz, he is very friendly and helpful. He answered every question I had asked which helped me with my decision. If we decide to get another new car in the future, we will definitely come back to Gabriel to make the purchase. More
new avalon purchase. I researched and visited four dealorships before purchase and Hartford was by far the top choice.great people from my first internet dealings with jil I researched and visited four dealorships before purchase and Hartford was by far the top choice.great people from my first internet dealings with jill to sales with dave and everyone else involved,luis,carl in service,andrew,adam,jan,susan,and Richard,jr.great crew .this is my second purchase from Hartford and I recommend them highly.ralph tacey More
I had a good time here, at Hartfod Toyota. I spoke with Jill though E-mail and then Luis helped throughout my entire purchase. I was able to get the price of the car advertised online, and although it was Jill though E-mail and then Luis helped throughout my entire purchase. I was able to get the price of the car advertised online, and although it was a long process everything worked out wondefully. Everyone was friendly and made sure that i was well taken care of. My family will definetly be back to puchase from this dealer again, Luis was a great help, i definitely recommend him. More
While looking for my new vehicle, I was approached by Gaetano Pagliano, who was polite and very patient. Upon making a purchase from this dealership Pagliano demonstrated a great knowledge of the vehicle Gaetano Pagliano, who was polite and very patient. Upon making a purchase from this dealership Pagliano demonstrated a great knowledge of the vehicles he had to offer, as well as a wide selection of colors. Pagliano appeared to be organized and understanding, he never wasted my time and was able to make my purchase worry-free and never appeared to be "pushy". I would recommend Pagliano to any family member or friend. More
Charles Johnson was a very helpful, friendly, knowledgeable salesman. Not high pressure and I very much appreciated that. He let me take my time. I did not start out intending to buy a car tha knowledgeable salesman. Not high pressure and I very much appreciated that. He let me take my time. I did not start out intending to buy a car that day. I had brought my 2003 Toyota Camry in to have it serviced and was not planning on buy a car for another 6 months. He was very helpful to my anyway, allowing me to test drive the two cars I had in mind to buy at a future date ... the Prius 3 Hybrid and the Camry Hybrid...and was great about answering questions about them and showing me how some of the features worked. When my Camry was going to be very expensive to fix, I decided to buy. Andrew was quickly responsive with counter offers and options and we worked out a deal. I have only had the car for 2 days, but so far I love it! See you in 5,000 miles! Virginia L. Kousen More
Going into my first car buying experience I was worried about story of dealers squeezing you into a car you just can't afford. I shouldn't have listened to those stories, Andrew Lombardo and Richard McAll about story of dealers squeezing you into a car you just can't afford. I shouldn't have listened to those stories, Andrew Lombardo and Richard McAllister were delightful young professionals who walked me through every step of the process. Their ability to easy my tension on such a big decision has surely made me a customer of Hartford Toyota as long as they are there. I would and have recommended it to all of my friends in the area who are entering the working force and need a reliable but reasonable vehicle, these two will surely take care of you. More
Buying a car is never a hassle free or quick experience, however I do feel that Toyota of Hartford did a good job at being thorugh and patient, as well as respectful of my needs and concerns. They also off however I do feel that Toyota of Hartford did a good job at being thorugh and patient, as well as respectful of my needs and concerns. They also offered more for my trade in than any other dealer. When I am ready to lease again, I will return to Hartford Toyota. More
The service was excellent. Guy was amazing and very patient with me as I have a triple A personality. He is a huge asset to your organization. patient with me as I have a triple A personality. He is a huge asset to your organization. More
Jay provided a great experience he was knowledgable and caring. This was the best exoerience I have had at Toyota I really enjoyed being there and so did my 7 year old. Jay deserves this validation and I caring. This was the best exoerience I have had at Toyota I really enjoyed being there and so did my 7 year old. Jay deserves this validation and I hope he is with the Toyota family for the long run. Thanks. Again Jay!!!!!! More