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Hartford Toyota

Hartford, CT

4.6
3,760 Reviews
At the foundation, or should we say chassis, of Hartford Toyota Superstore is a desire to bring drivers in the greater Hartford area an assortment of new and used cars capable of transforming everyday commutes into something a little more extraordinary. This is why we sell only new Toyota models such as the Camry, Prius, Corolla, Highlander and Sienna, and mint-condition used cars.
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135 West Service Road

Hartford, CT

06120

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Showing 3,760 reviews

February 28, 2024

I set an appointment to test drive the Rav 4 XLE Hybrid. Kaleb was excellent. He was very attentive, kind, and knowledgeable. I wasn't planning on purchasing that day, but he was able to get an excellent More

by Tom4Sarah
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brianna (Bri) Garay
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kaleb Desvignes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 28, 2024 -

Hartford Toyota responded

Thank you for your business and this review. We're happy to hear that Kaleb and Bri were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. The Team at Hartford Toyota

February 28, 2024

I appreciated the customer service, the availability of information, and mega quality car options. I also really appreciated their ability to work with my budget. It was fantastic that they train you on us More

by pamela.vitale
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brianna (Bri) Garay
4.0
This rating includes all reviews, with more weight given to recent reviews.
Ben Root
4.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 28, 2024 -

Hartford Toyota responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. The Team at Hartford Toyota

February 25, 2024

I found Lucas to be very responsive. Buying and shipping a cat across the states requires some faith. I never felt the deal was going off the track. Thanks More

by rik0
Recommend Dealer
Yes
Employees Worked With
Lucas
Feb 25, 2024 -

Hartford Toyota responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience! If there is anything else Lucas can do to assist you, please do not hesitate to let us know. We are always happy to help! The Team at Hartford Toyota

February 24, 2024

Jenn was super helpful…from the moment i walked in until i walked out with a new car! She was funny, personable, and gave me Tim to make my choice. In the few days we worked together, we built a trust wort More

by rcarrasquillo614
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brianna (Bri) Garay
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Glidewell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 25, 2024 -

Hartford Toyota responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with Jenn to be a positive one. Please don't hesitate to reach out if you need anything else. The Team at Hartford Toyota

February 21, 2024

Omar did an amazing job finding the car that I wanted. And I liked how he kept me updated on the progress of the car as the dealership prepared it for pickup. More

by Scott4172
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Omar Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 21, 2024 -

Hartford Toyota responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear Omar delivered such a great experience! The Team at Hartford Toyota

February 21, 2024

Loved the updated report during, between and after. Lived that Stephen kept us updated with our service. The detailed video of areas of concern with my truck More

by jadapitts
Recommend Dealer
Yes
Employees Worked With
Stephen elliot
Feb 21, 2024 -

Hartford Toyota responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. The Team at Hartford Toyota

February 21, 2024

Este es mi tercer carro con Jeannette Garcías ella es una persona súper paciente muy amable profesional y sobre todo muy atenta y muy buena te vas hablar la cosa como son y te ayudará a elegir la mejor opció More

by Jinnette Taveras
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeannette Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brianna (Bri) Garay
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 21, 2024 -

Hartford Toyota responded

Thank you, Jinnette, for sharing about your experience with Hartford Toyota. We appreciate your business and hope to see you again soon! The Team at Hartford Toyota

February 21, 2024

Great person and always attentive to anything we need. She is family to us as well and treat us as such. This was our 3rd time coming to her and I don’t think i will ever go anywhere else to get a vehicle More

by Robert Javier
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeannette Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brianna (Bri) Garay
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andie Montanez
Feb 21, 2024 -

Hartford Toyota responded

Thanks for sharing your thoughts about your experience with Jeannette and our team here at Hartford Toyota. We appreciate your business and hope to see you again soon! The Team at Hartford Toyota

February 17, 2024

Referral program sucks. Its 3 months have not received any update. Wrote review earlier too but I don't think that was published. More

by keshav.banyal
Recommend Dealer
No
Employees Worked With
Ben Root
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 21, 2024 -

Hartford Toyota responded

Keshav, Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us your contact information so we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here. The Team at Hartford Toyota

Apr 01, 2024 -

keshav.banyal responded

4/1 - No response yet.

February 15, 2024

Great I just want to know about the pain of my car how is it going More

by joelianykiarely
Recommend Dealer
Yes
Employees Worked With
Janice Acosta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Janice Acosta
Feb 16, 2024 -

Hartford Toyota responded

Thanks for sharing your thoughts about your experience. Please call us for updates! We appreciate your business and hope to see you again soon! The Team at Hartford Toyota

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