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Hartford Toyota

Hartford, CT

Overview
Reviews
4.6
3,878 Reviews
Call Dealership (959) 223-4773
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135 West Service Road

Hartford, CT

06120

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Showing 3,878 reviews

June 27, 2023

The detailing service was incomplete initially. I brought it back to fix the items that were missed and it still was not up to par. This will be my last complaint on the matter. I'll never use this More

by Tcummins0709
Service Price Transparency
Recommend Dealer
No
Employees Worked With
Felix was very nice and tried to accommodate me. However he wasn't the one performing the service.
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Jul 01, 2023 -

Hartford Toyota responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail. The Team at Hartford Toyota

June 26, 2023

Janice Acosta helped me right away and I was happy when less than I was out in a professional way. More

by tanweers.email
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Janice Acosta
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Jun 26, 2023 -

Hartford Toyota responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear Janice delivered such a great experience! The Team at Hartford Toyota

June 23, 2023

Awesome, great place. The work was done in a timely. Bo the service rep was on point!! More

by danoj1906
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Bo Myta
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Jun 25, 2023 -

Hartford Toyota responded

Thank you for choosing Hartford Toyota. Your feedback and rating mean a lot to us. We're glad Bo was able to help, and we hope to see you again! The Team at Hartford Toyota

June 21, 2023

Had a wonderful experience with Omar and Brianna. Omar was able to locate the car that I wanted. More

by yvonne0051
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Omar Rivera
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Jun 22, 2023 -

Hartford Toyota responded

Thank you for taking the time to share your thoughts on working with our team, Yvonne. We're glad to hear we delivered such a great experience! The Team at Hartford Toyota

June 20, 2023

Flawless service. Well organized. Would recommend to all my peeps. Looking forward to the next service More

by Herrera1333
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Hugo Muniz
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Jun 21, 2023 -

Hartford Toyota responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Hartford Toyota. The Team at Hartford Toyota

June 20, 2023

Steve Elliot is an EXCELLENT service advisor. He listens and advises. He explains and answers questions. I will continue to seek him out . More

by Davec024
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Chris(the mechanic), Stephen Elliot
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Jun 21, 2023 -

Hartford Toyota responded

Thanks, Dave, for sharing about your experience with Hartford Toyota. We appreciate your business and hope to see you again soon! The Team at Hartford Toyota

June 15, 2023

Great communication. Prompt and efficient Clean facility and everything was explained clearly. Made me aware of money saving program. More

by Lagarcia24
Recommend Dealer
Yes
Employees Worked With
Service department
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Jun 15, 2023 -

Hartford Toyota responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. The Team at Hartford Toyota

June 14, 2023

Great customer service, always trying to find the best deal for the customer and making sure their customers are satisfied More

by marybella1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brianna (Bri) Garay, Ben Root
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Jun 14, 2023 -

Hartford Toyota responded

Marybella, Thank you so much for your wonderful review! We are thrilled that Ben and Brianna had the opportunity to provide you with the perfect vehicle and deal. We are so excited for you to enjoy your new car, and we thank you for choosing Hartford Toyota! The Team at Hartford Toyota

June 13, 2023

Steve Elliot is a very trustworthy service representative, pays attention to detail and gets the job done right! More

by s.elliot85
Recommend Dealer
Yes
Employees Worked With
Steve Elliot
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Jun 13, 2023 -

Hartford Toyota responded

Thanks for sharing your experience with Hartford Toyota. Steve and our team appreciate your business and hope to see you again soon! The Team at Hartford Toyota

June 13, 2023

Great experience. Staff was detailed and efficient, walked me through the process with clear expectations. More

by Rdq4Vv7Cyb
Recommend Dealer
Yes
Employees Worked With
Andie
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Jun 14, 2023 -

Hartford Toyota responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! The Team at Hartford Toyota

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