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Hartford Toyota

Hartford, CT

4.6
3,871 Reviews

135 West Service Road

Hartford, CT

06120

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Showing 3,871 reviews

March 02, 2023

Had an amazing experience here, Jen was very helpful and made me feel comfortable while buying a new car. I would definitely recommend coming here. More

by Giavannabrunelle
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brianna (Bri) Garay, Jennifer Glidewell
Mar 03, 2023 -

Hartford Toyota responded

Thanks for sharing your thoughts about your experience with Jennifer here at Hartford Toyota. Congratulations on your new vehicle! We appreciate your business and hope to see you again soon! The Team at Hartford Toyota

March 02, 2023

Jennifer provided us with good customer service. We ended up selecting a nice used Camry. Everything went smoothly and we would come back. More

by alex.dzialo
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Gaetano Pagliano, Jennifer Glidewell
Mar 03, 2023 -

Hartford Toyota responded

Thanks for your feedback on your recent visit to Hartford Toyota. I'm glad to hear that Jennifer was able to assist you with choosing the perfect vehicle and that you had such a positive experience. We hope you will continue to enjoy your new vehicle! The Team at Hartford Toyota

March 02, 2023

Jennifer was an awesome sales consultant. Entire dealership from Autumn connecting us to our vehicle to the greeter at the door to Jen walking us through the steps of getting to know about t More

by MayfieldMayhemTwins
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jennifer Glidewell
Mar 03, 2023 -

Hartford Toyota responded

Here at Hartford Toyota, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience with Jennifer, and it was a pleasure having you at the dealership. We appreciate your review! The Team at Hartford Toyota

February 28, 2023

Dealer was prompt and professional. They didn’t play games and keep us there for hours doing paperwork. More

by ryan.mayfield
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Pat Esposito, Jennifer Glidewell
Mar 01, 2023 -

Hartford Toyota responded

Thanks for sharing your thoughts about your experience with Hartford Toyota. We appreciate your business, Ryan, and hope to see you again soon! The Team at Hartford Toyota

February 28, 2023

I always get good service there. They seem to do a nice job. They keep me informed on price, progress, and they work with you on what service can be deferred until the next appoint More

by JohnnymikeCT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Estelle Percoski
Mar 01, 2023 -

Hartford Toyota responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Hartford Toyota, we look forward to having you as a valued customer for many years to come! The Team at Hartford Toyota

February 28, 2023

Great experience. Full transparency and no hassles. From start to finish and easy and enjoyable experience More

by Davidssamuels
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Richard McAllister, Jr., Jeannette Garcia
Mar 01, 2023 -

Hartford Toyota responded

Thank you for sharing your experience with us! We're happy to hear it went well, David. We truly appreciate your feedback! The Team at Hartford Toyota

February 26, 2023

They work with professional attitude , all work done with promises and on paper they give to the customers More

by thihoang
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Janice Acosta
Feb 27, 2023 -

Hartford Toyota responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! The Team at Hartford Toyota

February 24, 2023

Service was terrible. They had me come in and my car wasn’t ready they could’ve had a rental already, but they didn’t More

by Jtorres8068
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Janice Acosta
February 23, 2023

If I could give Omar a 10 star review I would. He was awesome to work with. Very responsive with e-mails and phone calls. Highly recommend Omar. The Hartford Toyota dealership was a pleasure to wo More

by stephjanis76
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kyle , Omar Rivera
Feb 23, 2023 -

stephjanis76 responded

Highly recommend

February 22, 2023

Jennifer Glidewell provided exceptional customer service. Excels at providing timely feedback. Provided dedicated one on one support to ensure all of our questions and needs were answered in a timely manner. More

by Nia S.
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kyle Rosemond, Jennifer Glidewell
Feb 22, 2023 -

Hartford Toyota responded

Nia, We are very happy to hear Jennifer and Kyle provided you with such a positive experience! We sincerely value your business and look forward to your next visit. The Team at Hartford Toyota

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