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Hartford Toyota

Hartford, CT

4.6
3,878 Reviews

135 West Service Road

Hartford, CT

06120

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Showing 3,878 reviews

March 10, 2023

I went here because the check engine light and AWD light came on while driving to work. I traveler 150 miles a day and was worried the car would breakdown. This place is a rip off and totally disregarded my More

by Margaret
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Janice Acosta
Mar 14, 2023 -

Hartford Toyota responded

We're sorry to hear about your experience, Margaret, and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. If you don't mind, what is your first and last name so that we can check our system and review your service history? If you'd prefer to speak on the phone or via another forum, please feel free to contact us directly or let us know the best way to contact you and we will reach out. The Team at Hartford Toyota

March 10, 2023

Kaleb was my salesmen and he was very attentive and informative about the whole process. I was particular in what I wanted the vehicle to have. With the help of Guy, they were able to accommodate my vi More

by Jodi
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Autumn, Gaetano Pagliano, Brianna (Bri) Garay, Kaleb Desvignes
Mar 11, 2023 -

Hartford Toyota responded

Thank you so much for your wonderful review, Jodi! We are thrilled that we had the opportunity to provide you with the perfect vehicle and deal. We are so excited for you to enjoy your new car, and we thank you for choosing Hartford Toyota! The Team at Hartford Toyota

March 09, 2023

Andy was great and very helpful and knowledgeable with all of my questions. I definitely would recommend them More

by detto1201
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andie Montanez, Ben Root
Mar 11, 2023 -

Hartford Toyota responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Andie and the team met your expectations. Thank you again for choosing Hartford Toyota, we look forward to having you as one of our valued customers for many more years to come! The Team at Hartford Toyota

March 08, 2023

Omar was a great help and made the entire process quick and easy!! Thank you Omar More

by Mersudin
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brianna (Bri) Garay, Omar Rivera, Andie Montanez
Mar 08, 2023 -

Hartford Toyota responded

Here at Hartford Toyota, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review! The Team at Hartford Toyota

March 05, 2023

I TRUST HARTFORD TOYOTA , GREAT PEOPLE AND QUICK ,REASONABLE SERVICE. HARTFORD TOYOTA WILL ALWAYS BE #1 IN MY BOOK. More

by 173hellroad
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Estelle Percoski
Mar 06, 2023 -

Hartford Toyota responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Hartford Toyota to be a positive one. Please don't hesitate to reach out if you need anything else. The Team at Hartford Toyota

March 03, 2023

Always great Service under Chip. I have followed him for 22 years. Through five cars, the best! More

by 6he5ct
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chip Benyi, Mike Wells, Janice Acosta
Mar 05, 2023 -

Hartford Toyota responded

Thank you for choosing Hartford Toyota. Your feedback and rating mean a lot to us. We're glad Chip is always able to help, and we hope to see you again! The Team at Hartford Toyota

March 02, 2023

Great service as always. Hugo was professional and helpful. Never disappointed at Hartford Toyota. Keeping my RAV4 safe & sound. More

by pamelahofsass
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bo Myta, Hugo Muniz, Janice Acosta
Mar 03, 2023 -

Hartford Toyota responded

Thank you for the kind words for Hugo! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Hartford Toyota. The Team at Hartford Toyota

March 02, 2023

Had an amazing experience here, Jen was very helpful and made me feel comfortable while buying a new car. I would definitely recommend coming here. More

by Giavannabrunelle
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brianna (Bri) Garay, Jennifer Glidewell
Mar 03, 2023 -

Hartford Toyota responded

Thanks for sharing your thoughts about your experience with Jennifer here at Hartford Toyota. Congratulations on your new vehicle! We appreciate your business and hope to see you again soon! The Team at Hartford Toyota

March 02, 2023

Jennifer provided us with good customer service. We ended up selecting a nice used Camry. Everything went smoothly and we would come back. More

by alex.dzialo
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Gaetano Pagliano, Jennifer Glidewell
Mar 03, 2023 -

Hartford Toyota responded

Thanks for your feedback on your recent visit to Hartford Toyota. I'm glad to hear that Jennifer was able to assist you with choosing the perfect vehicle and that you had such a positive experience. We hope you will continue to enjoy your new vehicle! The Team at Hartford Toyota

March 02, 2023

Jennifer was an awesome sales consultant. Entire dealership from Autumn connecting us to our vehicle to the greeter at the door to Jen walking us through the steps of getting to know about t More

by MayfieldMayhemTwins
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jennifer Glidewell
Mar 03, 2023 -

Hartford Toyota responded

Here at Hartford Toyota, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience with Jennifer, and it was a pleasure having you at the dealership. We appreciate your review! The Team at Hartford Toyota

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