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Hartford Toyota

Hartford, CT

4.6
3,799 Reviews
At the foundation, or should we say chassis, of Hartford Toyota Superstore is a desire to bring drivers in the greater Hartford area an assortment of new and used cars capable of transforming everyday commutes into something a little more extraordinary. This is why we sell only new Toyota models such as the Camry, Prius, Corolla, Highlander and Sienna, and mint-condition used cars.
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135 West Service Road

Hartford, CT

06120

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Showing 3,799 reviews

December 11, 2022

Nice and frirndly. Profesional and clean. No playing around found what we were looking for quick and with a smile. More

by marquez.angel79
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeannette Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brianna (Bri) Garay
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 11, 2022 -

Hartford Toyota responded

Thank you so much for choosing Hartford Toyota! Congrats on your new purchase, and let us know if we can be of any more assistance! The Team at Hartford Toyota

December 10, 2022

Excellent verbal and communicative skills. Detailed oriented. Service staff was on point with my needs as always. It was a pleasure working with them More

by minniejames2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Janice Acosta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 11, 2022 -

Hartford Toyota responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. The Team at Hartford Toyota

December 09, 2022

Trustworthy- everyone exceptional considerate- professional convenient to my home- right off the exit on RT.91 More

by jake.eileen
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Henry Montgomery
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Glidewell
4.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 11, 2022 -

Hartford Toyota responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. The Team at Hartford Toyota

December 09, 2022

Excelente servicio de parte de Omar Rivera, desde que llegue el Sr: Rivera me ayudo a conseguir el auto que buscaba desde un principio. Me ayudo a solventar mi situación eficientemente para yo no perder More

by Aida1944
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Omar Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Omar Rivera
Dec 11, 2022 -

Hartford Toyota responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated. Congratulations on your new car! All of us at Hartford Toyota are glad to have you as a customer. The Team at Hartford Toyota

December 08, 2022

Excellent customer service. Very transparent with estimate and service provided. Ms. Acosta was both very knowledgeable and honest. More

by Racapen126
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Janice Acosta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 08, 2022 -

Hartford Toyota responded

Thank you! Janice ad our team appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Hartford Toyota. The Team at Hartford Toyota

Dec 09, 2022 -

Racapen126 responded

Thank you for the excellent work.. have a great holiday..

December 08, 2022

Great place to shop Toyota. They have lot of inventory and easy to deal. They have awesome staff and great deals More

by johan102003
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gaetano Pagliano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ben Root
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 08, 2022 -

Hartford Toyota responded

Johan, Thanks for sharing your experience with Hartford Toyota. We appreciate your business and hope to see you again soon! The Team at Hartford Toyota

December 08, 2022

Very professional u can just trust them with ur vehicle. They know what to do. They do not try to upsell services More

by ramankareer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Estelle Percoski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 08, 2022 -

Hartford Toyota responded

Raman, Thank you! Estelle and our team appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Hartford Toyota. The Team at Hartford Toyota

December 06, 2022

Omar is wonderful. He took the time to find the right car for me and was available at all times to answer any of my questions. I would highly recommend working with him More

by overlay-freer-0z
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brianna (Bri) Garay
5.0
This rating includes all reviews, with more weight given to recent reviews.
Omar Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 06, 2022 -

Hartford Toyota responded

Congratulations on your new vehicle! We are so glad that Omar had the opportunity to work with you, and that he and our team could make this a top-notch experience. We hope you enjoy your new vehicle, and we look forward to continuing to serve you in the future! The Team at Hartford Toyota

December 05, 2022

Great place for Toyota shopping and services in CT. Good customer service and professionaly trained staff. More

by johan102003
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Webster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brianna (Bri) Garay
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ben Root
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 06, 2022 -

Hartford Toyota responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Hartford Toyota. The Team at Hartford Toyota

December 04, 2022

I was disappointed with my last service appointment. Brought car in for routine service including wheel alignment and tire rotation, Transmission flush, oil change, and a host of fixes that cost over More

by rmgiannini1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Bo Myta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 05, 2022 -

Hartford Toyota responded

Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone that visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you. The Team at Hartford Toyota

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