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Hartford Toyota

Hartford, CT

Overview
Reviews
4.6
3,878 Reviews
Call Dealership (959) 223-4773
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135 West Service Road

Hartford, CT

06120

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Showing 3,878 reviews

February 28, 2023

Dealer was prompt and professional. They didn’t play games and keep us there for hours doing paperwork. More

by ryan.mayfield
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Pat Esposito, Jennifer Glidewell
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Mar 01, 2023 -

Hartford Toyota responded

Thanks for sharing your thoughts about your experience with Hartford Toyota. We appreciate your business, Ryan, and hope to see you again soon! The Team at Hartford Toyota

February 28, 2023

I always get good service there. They seem to do a nice job. They keep me informed on price, progress, and they work with you on what service can be deferred until the next appoint More

by JohnnymikeCT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Estelle Percoski
Report | Print
Mar 01, 2023 -

Hartford Toyota responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Hartford Toyota, we look forward to having you as a valued customer for many years to come! The Team at Hartford Toyota

February 28, 2023

Great experience. Full transparency and no hassles. From start to finish and easy and enjoyable experience More

by Davidssamuels
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Richard McAllister, Jr., Jeannette Garcia
Report | Print
Mar 01, 2023 -

Hartford Toyota responded

Thank you for sharing your experience with us! We're happy to hear it went well, David. We truly appreciate your feedback! The Team at Hartford Toyota

February 26, 2023

They work with professional attitude , all work done with promises and on paper they give to the customers More

by thihoang
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Janice Acosta
Report | Print
Feb 27, 2023 -

Hartford Toyota responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! The Team at Hartford Toyota

February 24, 2023

Service was terrible. They had me come in and my car wasn’t ready they could’ve had a rental already, but they didn’t More

by Jtorres8068
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Janice Acosta
Report | Print
February 23, 2023

If I could give Omar a 10 star review I would. He was awesome to work with. Very responsive with e-mails and phone calls. Highly recommend Omar. The Hartford Toyota dealership was a pleasure to wo More

by stephjanis76
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kyle , Omar Rivera
Report | Print
Feb 23, 2023 -

stephjanis76 responded

Highly recommend

February 22, 2023

Jennifer Glidewell provided exceptional customer service. Excels at providing timely feedback. Provided dedicated one on one support to ensure all of our questions and needs were answered in a timely manner. More

by Nia S.
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kyle Rosemond, Jennifer Glidewell
Report | Print
Feb 22, 2023 -

Hartford Toyota responded

Nia, We are very happy to hear Jennifer and Kyle provided you with such a positive experience! We sincerely value your business and look forward to your next visit. The Team at Hartford Toyota

February 21, 2023

I liked that they updated me to service needs, with a pleasant attitude that service is available whenever I decide to have it done. More

by dorothybeatty73
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephen Elliot
Report | Print
Feb 21, 2023 -

Hartford Toyota responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. The Team at Hartford Toyota

February 19, 2023

The service was great and efficient. The wait time wasn't too long. Janice us the best bc she listens to what I want and is very nice. More

by 860584
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Janice Acosta
Report | Print
Feb 19, 2023 -

Hartford Toyota responded

Thank you for choosing Hartford Toyota. Your feedback and rating mean a lot to us. We're glad Janice was able to help, and we hope to see you again! The Team at Hartford Toyota

February 19, 2023

I'm very satisfied for the quick response of the issues. Steve is very accommodating. More

by fouramonasterial
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephen Elliot
Report | Print
Feb 19, 2023 -

Hartford Toyota responded

Thank you for your business and this review. We're happy to hear Stephen and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. The Team at Hartford Toyota

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