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Hartford Toyota

Hartford, CT

Overview
Reviews
4.6
3,871 Reviews
Call Dealership (959) 223-4773
View Awards

135 West Service Road

Hartford, CT

06120

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Showing 3,871 reviews

February 05, 2023

The staff was very friendly, knowledgeable, and professional. The service was done in a timely manner. More

by eas623
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Janice Acosta
Report | Print
Feb 05, 2023 -

Hartford Toyota responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! The Team at Hartford Toyota

February 04, 2023

Knowledgeable friendly staff, clean showroom , prompt service, pleasure doing business here. Would recommend to friends and family. More

by bpeloquin79
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ben Root
Report | Print
Feb 05, 2023 -

Hartford Toyota responded

Thank you for taking the time to write this review! Our customers are our top priority and your feedback is greatly appreciated. All of us at Hartford Toyota are glad to have you as a customer. The Team at Hartford Toyota

February 03, 2023

Brought in 2022 RAV PP for first service. First visit to your dealership. Told Toyota associate my center storage compartment lid (between front seats) was loose and to have mechanic inspect/ More

by Pbilelis
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Janice Acosta
Report | Print
Feb 09, 2023 -

Hartford Toyota responded

Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more detail, please send us a message with your contact information so that we can reach out. We're sorry your visit didn't go as planned and would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story. The Team at Hartford Toyota

February 02, 2023

The dealer was Efficient and transparent All services were discussed and changes were notified ahead of time More

by Bugrider
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hugo Muniz
Report | Print
Feb 02, 2023 -

Hartford Toyota responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! The Team at Hartford Toyota

February 01, 2023

Good Service Nice and clean facilities and nice people. Thank You for your service. Ok More

by Ruben Maldonado-Perez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bo Myta, Jeannette Garcia, Stephen Elliot, Mike Wells, Hugo Muniz, Janice Acosta, Estelle Percoski
Report | Print
Feb 02, 2023 -

Hartford Toyota responded

Thanks, Ruben, for sharing your thoughts about your experience with Hartford Toyota. We appreciate your business and hope to see you again soon! The Team at Hartford Toyota

February 01, 2023

Omar is very friendly and a very good salesman! He helped us with all information we need ! More

by adriaticternopil
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Omar Rivera
Report | Print
Feb 02, 2023 -

Hartford Toyota responded

Thank you for your business and this review. We're happy to hear Omar was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. The Team at Hartford Toyota

January 30, 2023

The dealership is very well presented. Clean facility and the front desk is very attentive to all of the customers that come in. More

by Omar
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ben Root
Report | Print
Jan 30, 2023 -

Hartford Toyota responded

Omar, Thank you so much for choosing Hartford Toyota! Congrats on your new purchase, and let Ben know if we can be of any more assistance! The Team at Hartford Toyota

January 28, 2023

Janice provided exceptional professional service. She was very responsive and she answered all questions fully and satisfactorily. More

by Ola Aina
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Janice Acosta
Report | Print
Jan 29, 2023 -

Hartford Toyota responded

Thank you for the kind words for Janice in our service department! We look forward to sharing your compliments with her. Please don't hesitate to let us know if we can be of further assistance. The Team at Hartford Toyota

January 28, 2023

Quote was on target and the new tech gave me a heads up for anything additional More

by walterfitz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hugo Muniz
Report | Print
Jan 29, 2023 -

Hartford Toyota responded

Thank you so much for your review. We appreciate your business and this feedback! The Team at Hartford Toyota

January 28, 2023

Lengthy wait. My car was sssigned to someone who was out that day. No conclusive answer. More

by jmcauley153
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Janice Acosta
Report | Print
Feb 01, 2023 -

Hartford Toyota responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here. The Team at Hartford Toyota

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