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Hartford Toyota

Hartford, CT

4.6
3,871 Reviews

135 West Service Road

Hartford, CT

06120

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Showing 3,871 reviews

January 11, 2023

Courteous, great communication, thorough job, and I now also have a safe sparking clean car! More

by lainetaylor1979
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bo Myta, Stephen Elliot
Jan 12, 2023 -

Hartford Toyota responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Hartford Toyota, we look forward to having you as one of our valued customers for many more years to come! The Team at Hartford Toyota

January 09, 2023

Vary clean. No waiting. Allways a clam appreciated feel to the place. If you must....when you must. More

by donaldneely77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Janice Acosta
Jan 09, 2023 -

Hartford Toyota responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, Donald, and it's great to hear about your excellent experience here at Hartford Toyota. The Team at Hartford Toyota

January 03, 2023

Kaleb was very easy to work with. The dealership reached out quickly and answered all of our questions. More

by ajrichardso2
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Kaleb Desvignes
Jan 03, 2023 -

Hartford Toyota responded

It's great to hear that Kaleb able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Hartford Toyota! The Team at Hartford Toyota

January 01, 2023

Jennifer was a delight to work with! She was patient with my questions, and I had lots. I felt right at home. And she was knowledgeable about the car and continues to be as I learn abo More

by Jdyallen13
Recommend Dealer
Yes
Employees Worked With
Brianna (Bri) Garay, Jennifer Glidewell
Jan 03, 2023 -

Hartford Toyota responded

Thank you! Jennifer and our team appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Hartford Toyota. The Team at Hartford Toyota

January 01, 2023

All of the staff from Jennifer to andi and Brianna gave me the utmost attention and respect to all my needs, questions and concerns. When we had issues with the bank they went above and beyond to resolve t More

by Luciano
Sales Price Transparency
Trade-in Experience
Recommend Dealer
Yes
Employees Worked With
Richard McAllister, Jr., Henry Montgomery, Brianna (Bri) Garay, Jennifer Glidewell, Andie Montanez
Jan 01, 2023 -

Luciano responded

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December 29, 2022

Jeannette was very kind and professional. Her service was great and made my experience of purchasing my first car with my parents an unforgettable one. She explained everything in a simple ma More

by Marcela Yong
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeannette Garcia
Dec 30, 2022 -

Hartford Toyota responded

It's fantastic to hear that we provided you with great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you. Thanks for choosing Hartford Toyota! The Team at Hartford Toyota

December 29, 2022

I had been planning to wait for my car to be serviced and was dismayed to find it would be a 3 hour wait. But the service team immediately arranged for me to be driven home and then picked up when the work w More

by khh920
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephen Elliot
Dec 30, 2022 -

Hartford Toyota responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! The Team at Hartford Toyota

December 28, 2022

The service department was great and the customer representative was knowledgeable and friendly! Great experience! More

by Mariuspetro
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hugo Muniz
Dec 28, 2022 -

Hartford Toyota responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Hartford Toyota. The Team at Hartford Toyota

December 28, 2022

Chip the manager is always a pleasure to work with. Janice the service writer is very friendly. More

by rtmac5
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chip Benyi, Janice Acosta
Dec 28, 2022 -

Hartford Toyota responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! The Team at Hartford Toyota

December 24, 2022

Great Service. I am happy but more than once have had a problem booking on the HartfordToyota.com website with both Firefox and Chrome. Called and asked. Told to More

by Jim Z
Workmanship
Recommend Dealer
Yes
Employees Worked With
Hugo Muniz, Janice Acosta
Dec 26, 2022 -

Hartford Toyota responded

Thank you, Jim, for taking the time to leave us a review. We'll be sure to share your comments with our crew. Thank you for your business. The Team at Hartford Toyota

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