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Hartford Toyota

Hartford, CT

Overview
Employees
Reviews
Vehicles
4.6
3,796 Reviews
At the foundation, or should we say chassis, of Hartford Toyota Superstore is a desire to bring drivers in the greater Hartford area an assortment of new and used cars capable of transforming everyday commutes into something a little more extraordinary. This is why we sell only new Toyota models such as the Camry, Prius, Corolla, Highlander and Sienna, and mint-condition used cars.
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135 West Service Road

Hartford, CT

06120

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Showing 3,796 reviews

October 26, 2022

A lack of communication from the service advisors is the biggest issue with this dealership. More

by mariusz1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Janice Acosta
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 26, 2022 -

Hartford Toyota responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. If you don't mind us asking, what is your first and last name so that we can check our system and review your service history? If you'd prefer to speak on the phone or via another forum, please feel free to contact us directly or let us know the best way to contact you and we will reach out. The Team at Hartford Toyota

Helpful
October 26, 2022

Omar was amazing! ! Listened to all my needs and put my dream car together. 10/10 recommend. His staff was amazing and friendly as well. I was not rushed through the pr More

by Darling13
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Omar Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andie Montanez
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Oct 26, 2022 -

Hartford Toyota responded

Thank you for choosing Hartford Toyota. Your feedback and rating mean a lot to us. We're glad Omar and the team were able to help, and we hope to see you again! The Team at Hartford Toyota

Helpful
October 25, 2022

I had such a smooth experience finding my car because I worked with Jennifer. She was incredibly accommodating and helpful each step of the way. Thank you so much for all of your help! More

by jhubbard8489
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jennifer Glidewell
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 26, 2022 -

Hartford Toyota responded

Thank you for your review and kind words for Jennifer! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Hartford Toyota. The Team at Hartford Toyota

Helpful
October 22, 2022

Excellent service. Thanks for taking the time to explain to me what was being done to my car and why. More

by Patmack5409
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Estelle Percoski
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 22, 2022 -

Hartford Toyota responded

Thank you for choosing Hartford Toyota. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! The Team at Hartford Toyota

Helpful
October 21, 2022

This is my second purchase ( first one was two and a half years ago ) I got to see the same great employees and meet some new ones. I would recommend the sales dept and the service team who has always done m More

by Tylerjordan2”
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brianna (Bri) Garay
5.0
This rating includes all reviews, with more weight given to recent reviews.
Omar Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Janice Acosta
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 22, 2022 -

Hartford Toyota responded

Congratulations on your new Toyota! We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience. We look forward to continuing to serve you in the future. The Team at Hartford Toyota

Helpful
October 20, 2022

Hugo was so helpful. I’ll be back again. Very easy to get information. Appreciated the Uber lift home More

by Nedrsm
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hugo Muniz
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 20, 2022 -

Hartford Toyota responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Hartford Toyota. The Team at Hartford Toyota

Helpful
October 18, 2022

Fantastic working with Jennifer. She was a fantastic sales person and let me know all of the things way in advance. we will do business with her again highly recommend her More

by Leighiarich
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jennifer Glidewell
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 19, 2022 -

Hartford Toyota responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear Jennifer delivered such a great experience! The Team at Hartford Toyota

Helpful
October 18, 2022

Very professional, made it a pleasant experience. Clean waiting area. Vehicle service was completed in a timely manner. More

by bluelinect
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stephen Elliot
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 19, 2022 -

Hartford Toyota responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Hartford Toyota. The Team at Hartford Toyota

Helpful
October 16, 2022

Omar and the whole staff did an awesome job in helping us buy a car. Thank you More

by Blakee
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Omar Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 17, 2022 -

Hartford Toyota responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. The Team at Hartford Toyota

Helpful
October 15, 2022

Great and COURTEOUS service, and comfortable areas to sit in while you are waiting to finish! Bo has always been a great service guy! More

by Rick
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bo Myta
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 16, 2022 -

Hartford Toyota responded

Rick, \Thank you for the kind words for our service department! Bo and our team look forward to sharing your compliments with them and don't hesitate to let us know if we can be of further assistance. The Team at Hartford Toyota

Helpful
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