
Hartford Toyota
Hartford, CT
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Jennifer was a delight to work with! She was patient with my questions, and I had lots. I felt right at home. And she was knowledgeable about the car and continues to be as I learn abo She was patient with my questions, and I had lots. I felt right at home. And she was knowledgeable about the car and continues to be as I learn about the many features of my car. I joked with her about my being over 70 and she laughed along with me. A real feeling of comfort in purchasing just the car I want. Not just a sales person pushing me to buy a car I might not want. Thank you Jennifer! More
All of the staff from Jennifer to andi and Brianna gave me the utmost attention and respect to all my needs, questions and concerns. When we had issues with the bank they went above and beyond to resolve t me the utmost attention and respect to all my needs, questions and concerns. When we had issues with the bank they went above and beyond to resolve the issue. I couldn’t recommend this dealership enough from the moment you walk in the door till you drive out in ur new vehicle. More
I had been planning to wait for my car to be serviced and was dismayed to find it would be a 3 hour wait. But the service team immediately arranged for me to be driven home and then picked up when the work w was dismayed to find it would be a 3 hour wait. But the service team immediately arranged for me to be driven home and then picked up when the work was done. It was great! More
Jeannette was very kind and professional. Her service was great and made my experience of purchasing my first car with my parents an unforgettable one. She explained everything in a simple ma Her service was great and made my experience of purchasing my first car with my parents an unforgettable one. She explained everything in a simple manner and answered all of my questions. I would recommend her to anyone interested in purchasing a car, she definitely has the customers best interest at heart! More
Great Service. I am happy but more than once have had a problem booking on the HartfordToyota.com website with both Firefox and Chrome. Called and asked. Told to I am happy but more than once have had a problem booking on the HartfordToyota.com website with both Firefox and Chrome. Called and asked. Told to restart and clear cache but that doesn't allow me to schedule it either. More
Super efficient, super friendly, and not high-pressure. My sales rep, Omar Rivera, spent a lit of time with me explaining all the features of the car I was interested in, and after I bought it, spent more My sales rep, Omar Rivera, spent a lit of time with me explaining all the features of the car I was interested in, and after I bought it, spent more time making sure I knew how everything worked and syncing my phone to the car's system. Just a great experience overall. More
Gracias por las atenciones y por toda la profesionalidad este es mi primer carro me siento muy satisfecho con las atenciones de Janette gracia brianna Garay business manager este es mi primer carro me siento muy satisfecho con las atenciones de Janette gracia brianna Garay business manager More
I used this dealership service department for two repairs in one weeks time. The first time they informed me there was a recall on my car. They fixed the recall NO CHARGE which would have ended up being $120 in one weeks time. The first time they informed me there was a recall on my car. They fixed the recall NO CHARGE which would have ended up being $1200.00. This is a dealership a can trust. I admire their honesty. Thanks Toyota More