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Hartford Toyota

Hartford, CT

4.6
3,796 Reviews
At the foundation, or should we say chassis, of Hartford Toyota Superstore is a desire to bring drivers in the greater Hartford area an assortment of new and used cars capable of transforming everyday commutes into something a little more extraordinary. This is why we sell only new Toyota models such as the Camry, Prius, Corolla, Highlander and Sienna, and mint-condition used cars.
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135 West Service Road

Hartford, CT

06120

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Showing 3,796 reviews

October 05, 2022

Ben was knowledgeable and professional, easy to work with. When I expressed concerns with the vehicle prep Ben followed through to make sure the issues were addressed to my satisfaction. Highly recomme More

by Johnm
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ben Root
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 05, 2022 -

Hartford Toyota responded

Thanks for your feedback on your recent visit to Hartford Toyota. I'm glad to hear that Ben was able to assist you with choosing the perfect vehicle and that you had such a positive experience. We hope you will continue to enjoy your new vehicle! The Team at Hartford Toyota

October 05, 2022

Very helpful. Listened to my needs. Treated me like a valued customer. I always go back for service and sales. More

by helenobrien
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gaetano Pagliano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brianna (Bri) Garay
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Glidewell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 05, 2022 -

Hartford Toyota responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, Helen, and we look forward to working with you again. The Team at Hartford Toyota

October 04, 2022

Really good service. The major issue is takes took long for them to take your car in for any work and cost is outrageous. More

by sylvia_centeno
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stephen Elliot
4.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 05, 2022 -

Hartford Toyota responded

Thank you for your review. We’re sorry your visit didn’t go as planned, and we’d like to address these issues with our team. If it's possible to discuss your visit in more detail, please feel free to reach out to management directly. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here. The Team at Hartford Toyota

October 04, 2022

Bo is helpful he explained the services very clearly 🙄. He is informative calls if changes. More

by Yvonne Rosemond
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bo Myta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 05, 2022 -

Hartford Toyota responded

Thanks for sharing your thoughts about your experience with Hartford Toyota. We appreciate your business, Yvonne, and hope to see you again soon! The Team at Hartford Toyota

October 01, 2022

My experience was amazing, from going to another dealer and being told they could not do nothing. I decided to visit Toyota of Hartford , I sat with Jeanette ( Sales & Leasing Consultant) and after letting More

by Karlaapontegaray
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeannette Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brianna (Bri) Garay
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 02, 2022 -

Hartford Toyota responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Hartford Toyota. The Team at Hartford Toyota

October 01, 2022

From day 1 they have been nothing but professional and ready to help no matter what ! All the work done to help me get into my new truck was very appreciated! More

by Clemjun
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard McAllister, Jr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Glidewell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andie Montanez
Oct 02, 2022 -

Hartford Toyota responded

Thanks for sharing your thoughts about your experience with Hartford Toyota. We appreciate your business and hope to see you again soon! The Team at Hartford Toyota

October 01, 2022

Good service . with the customer thanks so much. For help me I like my car More

by jjulissa25
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Omar Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andie Montanez
Oct 02, 2022 -

Hartford Toyota responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Hartford Toyota. The Team at Hartford Toyota

September 30, 2022

My service adviser, Bo, was terrific. He was courteous and answered ALL my questions. An A+ experience! He explained how the recall work will enhance future safety. His personalized tr More

by Brad Pitt
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bo Myta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 02, 2022 -

Hartford Toyota responded

Thank you so much for your excellent review! We appreciate your feedback and will share your comments with the team. Please don't hesitate to reach out if you need anything else. The Team at Hartford Toyota

September 30, 2022

My whole purchase experience with Hartford Toyota was awesome. Omar answered all my questions, provided useful tips, and was very welcoming and friendly. The whole process went smoothly. More

by Yvonne
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Omar Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andie Montanez
Sep 30, 2022 -

Hartford Toyota responded

Congratulations on your new vehicle, Yvonne! We are so glad that Omar had the opportunity to work with you, and that our team could make this a top-notch experience. We hope you enjoy your new vehicle, and we look forward to continuing to serve you in the future! The Team at Hartford Toyota

September 29, 2022

The service was great and completed on time. Will come back for service. Welcoming place More

by joanawasu
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stephen Elliot
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 30, 2022 -

Hartford Toyota responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! The Team at Hartford Toyota

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