
Hartford Toyota
Hartford, CT
Filter Reviews by Keyword
By Type
Showing 3,871 reviews
The dealership and my salesperson, Jennifer Glidewell, jumped through many hoops to get me the car of my dreams. Don’t hesitate to refer me to other customers so I can tell them how great you are. Thx ag jumped through many hoops to get me the car of my dreams. Don’t hesitate to refer me to other customers so I can tell them how great you are. Thx again. More
I was disappointed with my last service appointment. Brought car in for routine service including wheel alignment and tire rotation, Transmission flush, oil change, and a host of fixes that cost over Brought car in for routine service including wheel alignment and tire rotation, Transmission flush, oil change, and a host of fixes that cost over $1400. When I drove the car out, the tire pressure light was on. I made a UTurn and returned immediately. Young mechanic checked tire pressure and informed me that one of the sensors was faulty and I’d have to bring it back for further identification and repair. I went back the next day and was told the repair would be over $200, or I could have all four done for $1000. Honestly don’t believe that I should pay for the fix. There was no sensor issue when I brought the car into service yet after tire rotation and wheel alignment, there was an issue. You can check my records at the garage. All service has been done at your garage, and now I have to see a light on the dash because you want to charge me for an issue I did not have when I brought the car to you. Hardly a way to treat a long term loyal customer. More
The service team was very nice and courteous especially Janice who took care of my truck. The wait for my truck to be done was shorter than expected. The waiting area was clean and comfortable. All in all Janice who took care of my truck. The wait for my truck to be done was shorter than expected. The waiting area was clean and comfortable. All in all I was extremely satisfied with my experience at Hartford Toyota Superstore. More
Professional, courteous, up front and honest. They offer services that they see that needs doing without pressure to get any particular service done. I take my car there for everything. They offer services that they see that needs doing without pressure to get any particular service done. I take my car there for everything. More
In 47 year of automobile ownership I have never been so well cared for. Best move we ever made was going with a Toyota and choosing Hartford Toyota. Chip Benyi and the service department is the best. We co well cared for. Best move we ever made was going with a Toyota and choosing Hartford Toyota. Chip Benyi and the service department is the best. We couldn't be happier. More
Customers are always greeted immediately on arrival and if you have a relationship with one person you have peace of mind that only necessary work will be done. if you have a relationship with one person you have peace of mind that only necessary work will be done. More