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Hartford Toyota

Hartford, CT

4.6
3,871 Reviews

135 West Service Road

Hartford, CT

06120

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Showing 3,871 reviews

December 05, 2022

Great place for Toyota shopping and services in CT. Good customer service and professionaly trained staff. More

by johan102003
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Webster, Brianna (Bri) Garay, Ben Root
Dec 06, 2022 -

Hartford Toyota responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Hartford Toyota. The Team at Hartford Toyota

December 04, 2022

The dealership and my salesperson, Jennifer Glidewell, jumped through many hoops to get me the car of my dreams. Don’t hesitate to refer me to other customers so I can tell them how great you are. Thx ag More

by Hhhersh78
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gaetano Pagliano, Brianna (Bri) Garay, Jennifer Glidewell
Dec 05, 2022 -

Hartford Toyota responded

Thank you so much for choosing Hartford Toyota! Congrats on your new purchase, and let us know if we can be of any more assistance! The Team at Hartford Toyota

December 04, 2022

I was disappointed with my last service appointment. Brought car in for routine service including wheel alignment and tire rotation, Transmission flush, oil change, and a host of fixes that cost over More

by rmgiannini1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Bo Myta
Dec 05, 2022 -

Hartford Toyota responded

Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone that visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you. The Team at Hartford Toyota

December 03, 2022

The people and services are just top notch. They are trying the best they can to keep normality. More

by Devynlegnani
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bo Myta, Stephen Elliot, Mike Wells, Hugo Muniz, Janice Acosta, Estelle Percoski
Dec 05, 2022 -

Hartford Toyota responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Hartford Toyota, Devyn, we look forward to having you as a valued customer for many years to come! The Team at Hartford Toyota

November 30, 2022

Easy like Sunday morning ! It was an absolute pleasure buying my new 2023 4Runner. Thank you More

by Mmh009
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Richard McAllister, Jr., Ben Root
Dec 01, 2022 -

Hartford Toyota responded

It's great to hear that we were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Congratulations on your new 2023 4Runner! Thank you for choosing Hartford Toyota! The Team at Hartford Toyota

November 29, 2022

The service team was very nice and courteous especially Janice who took care of my truck. The wait for my truck to be done was shorter than expected. The waiting area was clean and comfortable. All in all More

by stonie961
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Janice Acosta
Dec 01, 2022 -

Hartford Toyota responded

Thank you! Janice and our team appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Hartford Toyota. The Team at Hartford Toyota

Dec 01, 2022 -

stonie961 responded

You are welcome. I could not be happier with my Tacoma and the people at Hartford Toyota Superstore.

November 26, 2022

Professional, courteous, up front and honest. They offer services that they see that needs doing without pressure to get any particular service done. I take my car there for everything. More

by Paul Garcia-Lambert
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephen Elliot
Nov 27, 2022 -

Hartford Toyota responded

We are very happy to have provided you with such a positive experience! We sincerely value your business, Paul, and look forward to your next visit. The Team at Hartford Toyota

November 25, 2022

In 47 year of automobile ownership I have never been so well cared for. Best move we ever made was going with a Toyota and choosing Hartford Toyota. Chip Benyi and the service department is the best. We co More

by lirits
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chip Benyi, Gaetano Pagliano
Nov 25, 2022 -

Hartford Toyota responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. The Team at Hartford Toyota

November 24, 2022

Customers are always greeted immediately on arrival and if you have a relationship with one person you have peace of mind that only necessary work will be done. More

by Bob
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bo Myta
Nov 25, 2022 -

Hartford Toyota responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! The Team at Hartford Toyota

November 24, 2022

For years I have gotten the best service any dealerships can offer. I will stay with them More

by yasminhylton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bo Myta, Stephen Elliot
Nov 25, 2022 -

Hartford Toyota responded

Thanks for sharing your thoughts about your experience with Hartford Toyota. We appreciate your business and hope to see you again soon! The Team at Hartford Toyota

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