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Hartford Toyota

Hartford, CT

Overview
Reviews
4.6
3,871 Reviews
Call Dealership (959) 223-4773
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135 West Service Road

Hartford, CT

06120

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Showing 3,871 reviews

November 23, 2022

The service center at Hartford Toyota was great but if you’re trying to buy ia new vehicle, good luck they’re just trying to rip people off More

by No need 22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not listed
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Nov 23, 2022 -

Hartford Toyota responded

Thank you for sharing your feedback. We appreciate your business and hope to see you again here at Hartford Toyota! Please don't hesitate to reach out if you have any questions or concerns, we're always happy to help. The Team at Hartford Toyota

Nov 23, 2022 -

No need 22 responded

I would come back there for my service, but I would never try buying a vehicle there ever again after being so rudely treated by your used car manager. He should be working at a Dick’s Sporting Goods. I don’t even know why I even thought of trying to buy a new vehicle at Hartford Toyota, since you are so far out in left field and your competition is crushing you. Time for new management.. thank you and have a happy Thanksgiving

November 23, 2022

Thank you Janice for coordinating through the process. Clear, concise and timely communication. It was a big repair and the price was on the higher side but if the car holds well, it's money well spent. F More

by Jo
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hugo Muniz, Janice Acosta
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Nov 23, 2022 -

Hartford Toyota responded

Thanks for sharing your thoughts about your experience with Hartford Toyota. We appreciate your business and hope to see you again soon! The Team at Hartford Toyota

November 23, 2022

Clean, very professional and friendly. Able to use laptop to work while car is being serviced. More

by michaelhumen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bo Myta
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Nov 25, 2022 -

Hartford Toyota responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. The Team at Hartford Toyota

November 22, 2022

The staff is friendly. My vehicle is always ready when promised. I was pleasantly surprised they washed my vehicle. More

by brendawysocki
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Janice Acosta
Report | Print
Nov 23, 2022 -

Hartford Toyota responded

Thank you, Brenda! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Hartford Toyota, we look forward to having you as one of our valued customers for many more years to come! The Team at Hartford Toyota

November 20, 2022

The place is clean, some friendly staff receptionist wasn’t to friendly, but overall I had a great experience with sales man Henry. More

by Nel
Recommend Dealer
Yes
Employees Worked With
Henry Montgomery, Andie Montanez
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Nov 21, 2022 -

Hartford Toyota responded

Nel, Here at Hartford Toyota, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience working with Henry, and it was a pleasure having you at the dealership. We appreciate your review! The Team at Hartford Toyota

November 19, 2022

They personal are very nice and Jeanette help me through the hole process. Will definitely recommend to family and friends More

by carmen_velas34
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chip Benyi, Gaetano Pagliano, Jeannette Garcia, Brianna (Bri) Garay
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Nov 21, 2022 -

Hartford Toyota responded

Carmen, Thank you so much for your wonderful review! We are thrilled that Jeannette had the opportunity to provide you with the perfect vehicle and deal. We are so excited for you to enjoy your new car, and we thank you for choosing Hartford Toyota! The Team at Hartford Toyota

November 18, 2022

It is good area close to me and nice people help me to get find car Thank you More

by Mohammad
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Gaetano Pagliano, Brianna (Bri) Garay, Jennifer Glidewell
Report | Print
Nov 18, 2022 -

Hartford Toyota responded

Here at Hartford Toyota, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review! The Team at Hartford Toyota

November 17, 2022

Some money got lost from my car when I took it for service , I’m not happy More

by yeca77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Hugo Muniz
Report | Print
November 17, 2022

The service representative was very efficient and friendly. She kept me updated on the progress of my service. More

by gigiimb
Recommend Dealer
Yes
Employees Worked With
Janice Acosta
Report | Print
Nov 18, 2022 -

Hartford Toyota responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! The Team at Hartford Toyota

November 15, 2022

Dobrze współpracująca drużyna profesjonalistów . Szybka obsługa klienta Ludzie którzy z uwagą słuchają twoich potrzeb i odpowiadają na każde pytanie. More

by Andrzej
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gaetano Pagliano, Brianna (Bri) Garay, Jennifer Glidewell
Report | Print
Nov 15, 2022 -

Hartford Toyota responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Hartford Toyota! The Team at Hartford Toyota

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