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Hartford Toyota

Hartford, CT

4.6
3,871 Reviews

135 West Service Road

Hartford, CT

06120

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Showing 3,871 reviews

October 30, 2022

Helpful, great customer service and the most important thing that I loved was that they are not pushy! Some other dealers I walked away just because they try to push you to buy a car. This doesn’t not hap More

by Besarta
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andie Montanez, Kaleb Desvignes
Oct 30, 2022 -

Hartford Toyota responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. The Team at Hartford Toyota

October 28, 2022

Schedule mixed up but we were not informed and had to wait when we picked up our car. The normal 2 hours became 4 hours. The staff was courteous. Andy and Pat were great. Still waiting to get one quest More

by Lany Pfeifer
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andie Montanez, Ben Root
Oct 30, 2022 -

Hartford Toyota responded

Thanks for your feedback on your recent visit to Hartford Toyota. It is great to hear that we were able to assist you with choosing the perfect vehicle and that you had such a positive experience. We hope you will continue to enjoy your new vehicle! The Team at Hartford Toyota

October 27, 2022

The entire staff at Toyota Hartford were absolutely incredible to work with. From my initial interaction with Richard McAllister who helped me select the perfect vehicle for me and my family balancing More

by Michele Roux
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard McAllister, Jr., Pat Esposito, Andie Montanez, Ben Root
Oct 30, 2022 -

Hartford Toyota responded

Thank you so much for choosing Hartford Toyota! Congrats on your new purchase, and let us know if we can be of any more assistance! The Team at Hartford Toyota

October 27, 2022

Great to see Jeanette again, always giving me a great advice in my car. It is the third time I’m buying a car from her. Thank you, so much!. I will see you soon to get my daughter first car in a couple y More

by ladydiana1229
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeannette Garcia
Oct 30, 2022 -

Hartford Toyota responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Hartford Toyota. The Team at Hartford Toyota

October 26, 2022

A lack of communication from the service advisors is the biggest issue with this dealership. More

by mariusz1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Janice Acosta
Oct 26, 2022 -

Hartford Toyota responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. If you don't mind us asking, what is your first and last name so that we can check our system and review your service history? If you'd prefer to speak on the phone or via another forum, please feel free to contact us directly or let us know the best way to contact you and we will reach out. The Team at Hartford Toyota

October 26, 2022

I can trust this dealership with my vehicle they know what their doing excellent service More

by abraham.banton
Customer Service
Quality Of Work
Price
Recommend Dealer
Yes
Employees Worked With
Stephen Elliot
Oct 26, 2022 -

Hartford Toyota responded

Thank you, Abraham! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Hartford Toyota, we look forward to having you as one of our valued customers for many more years to come! The Team at Hartford Toyota

October 26, 2022

Omar was amazing! ! Listened to all my needs and put my dream car together. 10/10 recommend. His staff was amazing and friendly as well. I was not rushed through the pr More

by Darling13
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Omar Rivera, Andie Montanez
Oct 26, 2022 -

Hartford Toyota responded

Thank you for choosing Hartford Toyota. Your feedback and rating mean a lot to us. We're glad Omar and the team were able to help, and we hope to see you again! The Team at Hartford Toyota

October 25, 2022

I had such a smooth experience finding my car because I worked with Jennifer. She was incredibly accommodating and helpful each step of the way. Thank you so much for all of your help! More

by jhubbard8489
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jennifer Glidewell
Oct 26, 2022 -

Hartford Toyota responded

Thank you for your review and kind words for Jennifer! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Hartford Toyota. The Team at Hartford Toyota

October 22, 2022

Excellent service. Thanks for taking the time to explain to me what was being done to my car and why. More

by Patmack5409
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Estelle Percoski
Oct 22, 2022 -

Hartford Toyota responded

Thank you for choosing Hartford Toyota. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! The Team at Hartford Toyota

October 21, 2022

This is my second purchase ( first one was two and a half years ago ) I got to see the same great employees and meet some new ones. I would recommend the sales dept and the service team who has always done m More

by Tylerjordan2”
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brianna (Bri) Garay, Omar Rivera, Janice Acosta
Oct 22, 2022 -

Hartford Toyota responded

Congratulations on your new Toyota! We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience. We look forward to continuing to serve you in the future. The Team at Hartford Toyota

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