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Hartford Toyota

Hartford, CT

4.6
3,878 Reviews

135 West Service Road

Hartford, CT

06120

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Showing 3,878 reviews

June 18, 2024

Got right in and out in a short time. Big thanks to Mike Wells service. More

by Mcvicer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Wells
Jun 18, 2024 -

Hartford Toyota responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Mike and our service team, and we look forward to working with you again. The Team at Hartford Toyota

June 18, 2024

My car buying experience at Hartford Toyota was great. My salesperson, Jennifer Glidewell was very knowledgeable and made the experience nice and easy. More

by JenBob
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jennifer Glidewell, Nuno Miranda
Jun 18, 2024 -

Hartford Toyota responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Hartford Toyota. The Team at Hartford Toyota

June 15, 2024

They marked down the wrong mileage for my service on my carfax, the advisor slammed his hands on the desk when asked about my vehicle status. They tried to charge me for something when I have a warranty an More

by schreck.ryan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Hugo Muniz
Jun 20, 2024 -

Hartford Toyota responded

Providing a positive experience is our top priority, and we're sorry that we failed here, Ryan. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out. The Team at Hartford Toyota

June 13, 2024

Was the only local dealer to respond to my new vehicle request, Olivia on the sales team was very helpful and efficient. More

by Prota
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Olivia Paine Sales, Brianna (Bri) Garay
Jun 14, 2024 -

Hartford Toyota responded

Thank you so much for your wonderful review! We are thrilled that Olivia had the opportunity to provide you with great service. We thank you for choosing Hartford Toyota! The Team at Hartford Toyota

June 12, 2024

Bought the car on friday and they turned around delivery on sat. Thanks a lot for the professionalism by all More

by sflynn0
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Brian Dickey, Nuno Miranda
Jun 13, 2024 -

Hartford Toyota responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Brian, Nuno, and our team, and we look forward to working with you again. The Team at Hartford Toyota

June 11, 2024

Although there was no negotiation in terms of price and trade in they never made me feel belittled. This has happened at other Toyota dealers. More

by stomany
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Darlene Veazey, Pat Esposito, Brian Dickey, Nuno Miranda
Jun 11, 2024 -

Hartford Toyota responded

Thank you so much for your excellent review! We are so glad that Darlene, Pat, and our team had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. Please don't hesitate to reach out if you need anything else. The Team at Hartford Toyota

June 09, 2024

This’s my second time and I’ll always work with Omar , he kind and understanding , he listen and work with me and for that I very happy also his recommendation is perfect. Thank you so much Omar see you soon More

by faithhales25
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Omar Rivera
Jun 09, 2024 -

Hartford Toyota responded

It's great to hear that Omar was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Hartford Toyota! The Team at Hartford Toyota

June 07, 2024

I was so pleased, and overly satisfied with the experience I had at Hartford Toyota. Jennifer the sales associate was very helpful and accommodating, she made the transaction seamless. Actually, More

by newsonanna
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Pat Esposito, Jennifer Glidewell, Nuno Miranda
Jun 07, 2024 -

Hartford Toyota responded

Thank you for taking the time to share your thoughts on working with Jennifer and our team. We're glad to hear we delivered such a great experience! The Team at Hartford Toyota

June 06, 2024

Brian and all staff were very helpful as only limited information for 2025 Camry was available at the time and they worked very hard to get information I needed to place my order More

by aheald7384
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gaetano Pagliano, Omar Rivera, Brian Dickey, Nuno Miranda
Jun 06, 2024 -

Hartford Toyota responded

Thank you for taking the time to share your thoughts on working with Brian and our team. We're glad to hear we delivered such a great experience! Congratulations on your new 2025 Toyota Camry! The Team at Hartford Toyota

June 04, 2024

Couldn’t find the representative that helped me when I went to get my car. So I had to wait 15 minutes until another individual helped me. The dealership used to wash my car when they were done with the s More

by Salg32
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hugo Muniz
Jun 04, 2024 -

Hartford Toyota responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here. The Team at Hartford Toyota

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