
Hartford Toyota
Hartford, CT
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My car buying experience at Hartford Toyota was great. My salesperson, Jennifer Glidewell was very knowledgeable and made the experience nice and easy. My salesperson, Jennifer Glidewell was very knowledgeable and made the experience nice and easy. More
They marked down the wrong mileage for my service on my carfax, the advisor slammed his hands on the desk when asked about my vehicle status. They tried to charge me for something when I have a warranty an carfax, the advisor slammed his hands on the desk when asked about my vehicle status. They tried to charge me for something when I have a warranty and the issue was very apparent but they “couldnt find or see it”. This dealership has given me now 2 poor experiences for service and its seems they want to just screw you out of money and not actually do the service or work requested. I waited over 6 hours and around hour 4-5 they saw me in the waiting room and said “oh I thought you left, I didn't realize you waited for you car”. I don't see myself purchasing or recommending another toyota or this dealership from the awful experiences I’ve encountered on multiple occasions here. More
Although there was no negotiation in terms of price and trade in they never made me feel belittled. This has happened at other Toyota dealers. trade in they never made me feel belittled. This has happened at other Toyota dealers. More
This’s my second time and I’ll always work with Omar , he kind and understanding , he listen and work with me and for that I very happy also his recommendation is perfect. Thank you so much Omar see you soon kind and understanding , he listen and work with me and for that I very happy also his recommendation is perfect. Thank you so much Omar see you soon. More
I was so pleased, and overly satisfied with the experience I had at Hartford Toyota. Jennifer the sales associate was very helpful and accommodating, she made the transaction seamless. Actually, experience I had at Hartford Toyota. Jennifer the sales associate was very helpful and accommodating, she made the transaction seamless. Actually, the scale does not have enough stars to rate her service and hospitality!! I love my vehicle!!! Thank you!!! More
Brian and all staff were very helpful as only limited information for 2025 Camry was available at the time and they worked very hard to get information I needed to place my order information for 2025 Camry was available at the time and they worked very hard to get information I needed to place my order More
Couldn’t find the representative that helped me when I went to get my car. So I had to wait 15 minutes until another individual helped me. The dealership used to wash my car when they were done with the s went to get my car. So I had to wait 15 minutes until another individual helped me. The dealership used to wash my car when they were done with the service this recent time they did not. They also removed my floor mat and did not return it to its original place once they were done. More