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Hartford Toyota

Hartford, CT

Overview
Reviews
4.6
3,878 Reviews
Call Dealership (959) 223-4773
View Awards

135 West Service Road

Hartford, CT

06120

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Showing 3,878 reviews

August 26, 2022

Always going the extra mile. Great attention to detail and excellent diagnostic skills. Pleasure to work with. More

by klakotko
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chip Benyi
Report | Print
Aug 29, 2022 -

Hartford Toyota responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. The Team at Hartford Toyota

August 26, 2022

Omar Rivera was excellent, he dedicated a diligent search for my new Toyota Avalon which I picked up today. He was a pleasure to deal with and a true professional! Truly outstanding service! More

by drseifel
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brianna (Bri) Garay, Omar Rivera
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Aug 26, 2022 -

drseifel responded

yes, this is me! Don

August 25, 2022

The service advisor was friendly and knowledgeable. My car was completed on time. A great experience all around. Highly recommended. More

by jack.brinegar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hugo Muniz
Report | Print
Aug 25, 2022 -

Hartford Toyota responded

Thank you, Jack! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Hartford Toyota, we look forward to having you as one of our valued customers for many more years to come! The Team at Hartford Toyota

August 24, 2022

Excellent service. Very friendly kept me in the loop the whole car buying process. 5 stars More

by Ejd1066
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gaetano Pagliano, Jennifer Glidewell
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Aug 25, 2022 -

Hartford Toyota responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! The Team at Hartford Toyota

August 23, 2022

I wait more than 3 hours just for oil change, For me it was disappointed at all More

by tmando
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Janice Acosta, Estelle Percoski
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Aug 27, 2022 -

Hartford Toyota responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen. The Team at Hartford Toyota

August 23, 2022

Steph the service associate was awesome! She listened to my needs and exceeded all my expectations. Truly professional! My car was repaired and delivered ahead of schedule. Great service. More

by rbonanno1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephanie
Report | Print
Aug 24, 2022 -

Hartford Toyota responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Hartford Toyota! The Team at Hartford Toyota

August 23, 2022

Listen well and took care of our needs with a smile thank you very much. More

by ctbabon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephen Elliot
Report | Print
Aug 24, 2022 -

Hartford Toyota responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! The Team at Hartford Toyota

August 23, 2022

Very confident and understanding service rep named Bo. He helps me understand and communicates well . More

by ziggy1235
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bo Myta
Report | Print
Aug 24, 2022 -

Hartford Toyota responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! The Team at Hartford Toyota

August 22, 2022

Estoy muy contento y complacido con el servicio que me brinda jeanette García por tercera vez y Brianna la financiera que también nos dió un excelente servicio las recomiendo muy buenas servidoras al serv More

by Carmen
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeannette Garcia, Brianna (Bri) Garay
Report | Print
Aug 23, 2022 -

Hartford Toyota responded

Carmen, Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. The Team at Hartford Toyota

August 22, 2022

Hartford Toyota superstore is the best dealer to do business with . The employee is taking the costumer very well specially Omar Rivera. My next Highlander platinum will come out from you guys. Keep u More

by Lucmane D
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Omar Rivera, Omar Rivera
Report | Print
Aug 23, 2022 -

Hartford Toyota responded

Thank you for sharing your experience with us! We're happy to hear it went well working with Omar and hope you enjoy your new vehicle. We truly appreciate your feedback! The Team at Hartford Toyota

Aug 29, 2022 -

Lucmane D responded

I certified this post

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