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Hartford Toyota

Hartford, CT

4.7
3,926 Reviews

135 West Service Road

Hartford, CT

06120

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Showing 3,926 reviews

July 20, 2022

Great work in customer favor helping bt strategies are little annoying still give results positive More

by zahidkhan809at AOL. Com
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rich McAllister, Richard McAllister, Jr., Jeannette Garcia, Andie Montanez
Jul 20, 2022 -

Hartford Toyota responded

Zahid, Thanks for your feedback on your recent visit to Hartford Toyota. I'm glad to hear that we were able to assist you with choosing the perfect vehicle and that you had such a positive experience. We hope you will continue to enjoy your new vehicle! The Team at Hartford Toyota

July 20, 2022

Great service and answered all my questions. I was able to complete the transaction I came in to do. More

by SKM
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brianna (Bri) Garay
Jul 20, 2022 -

Hartford Toyota responded

Thank you for choosing Hartford Toyota, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! The Team at Hartford Toyota

July 19, 2022

Estelle, who waited on me, was informative and likable, a good combination for someone who often has to deliver bad news. More

by tim.mcnamara
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Estelle Percoski
Jul 19, 2022 -

Hartford Toyota responded

Tim, Thank you for the kind words for our service department! Estelle and our team look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. The Team at Hartford Toyota

July 18, 2022

My experience was far from acceptable. Service advisor loat custody of ky vehicle’s keys. Mo 21 point check provided. More

by rorozco571
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Estelle Percoski
Jul 21, 2022 -

Hartford Toyota responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen. The Team at Hartford Toyota

Jul 21, 2022 -

Hartford Toyota responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen. The Team at Hartford Toyota

July 17, 2022

Dealership was excellent, especially my salesperson Jennifer Glidewell. She was so helpful and explained everything so well. I would definitely buy another car from Hartford Toyota because of her. More

by geribk99
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jennifer Glidewell
Jul 18, 2022 -

Hartford Toyota responded

Thank you so much for your wonderful review! We are thrilled that Jennifer had the opportunity to provide you with the perfect vehicle and deal. We are so excited for you to enjoy your new car, and we thank you for choosing Hartford Toyota! The Team at Hartford Toyota

July 16, 2022

I thank Nicole she is very Nice treated us with respect ,and made us feel trustworthy. More

by pupa8678
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andie Montanez, Nicole Lantigua
Jul 18, 2022 -

Hartford Toyota responded

Thank you so much for your excellent review! We are so glad that Nicole had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. Please don't hesitate to reach out if you need anything else. The Team at Hartford Toyota

Jul 18, 2022 -

pupa8678 responded

Thank you for you guys for everything You did for us

July 15, 2022

Janice Acosta was my service person. I found her to be pleasant and very knowledgeable. She was able to review previous service and made recommendations using that information. More

by plowe02
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Janice Acosta
Jul 16, 2022 -

Hartford Toyota responded

Thank you! Janice and our team appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Hartford Toyota. The Team at Hartford Toyota

July 14, 2022

I like having my car serviced here. The service managers are courteous and knowledgeable. Also, I don't wait very long. More

by jaltman9
Recommend Dealer
Yes
Employees Worked With
Bo Myta, Stephen Elliot, Janice Acosta, Estelle Percoski
Jul 15, 2022 -

Hartford Toyota responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Hartford Toyota, we look forward to having you as one of our valued customers for many more years to come! The Team at Hartford Toyota

July 13, 2022

Nice people and good customer service. This is my second vehicle from them. I would go back. More

by c_laroche
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Janice Acosta
Jul 13, 2022 -

Hartford Toyota responded

We are very happy to hear Janice provided you with such a positive experience! We sincerely value your business and look forward to your next visit. The Team at Hartford Toyota

July 13, 2022

My father has been Jeannette Garcia customer for years, he took me to the dealership to purchase and pick up truck from her and she was amazing. She took her time to make sure I picked the vehicle that met More

by saryrb88
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeannette Garcia
Jul 13, 2022 -

Hartford Toyota responded

Thank you so much for your excellent review! We are so glad that Jeannette had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. We hope you enjoy your new vehicle, and don't hesitate to reach out if you need anything else. The Team at Hartford Toyota

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