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Hartford Toyota - Service Center

Hartford, CT

4.5
135 Reviews

135 Reviews of Hartford Toyota - Service Center

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July 06, 2022

Very accommodating and friendly. Offer me transportation to work since my service was estimated to take an 1 hour and a half More

by Amanda Glastonbury
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Janice Acosta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 06, 2022 -

Hartford Toyota responded

Amanda, Thanks for sharing your thoughts about your experience with Hartford Toyota. We appreciate your business and hope to see you again soon! The Team at Hartford Toyota

July 06, 2022

The Lord who attended me on Saturday was arrogant and unprofessional. Spoiled with me for no reason they should talk to him. More

by hiralinez3
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
No
Employees Worked With
Hugo Muniz
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 06, 2022 -

Hartford Toyota responded

Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more detail, please send us a message with your contact information so that we can reach out. We're sorry your visit didn't go as planned and would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story. The Team at Hartford Toyota

June 30, 2022

Very good service I dropped off my vehicle and the service department had to keep it overnight I was thought home by one of the Toyota superstore employees and picked up when my vehicle was ready very More

by tinabarnes27
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Stephen Elliot
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 01, 2022 -

Hartford Toyota responded

Thank you for your very kind review, Tina. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Hartford Toyota. The Team at Hartford Toyota

June 29, 2022

Service was fast. I went for a walk and the rep noticed that I was back even though I hadn’t checked in with her. Very nice way to make a customer feel valued! More

by robynware
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Janice Acosta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 30, 2022 -

Hartford Toyota responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. The Team at Hartford Toyota

June 29, 2022

These guys take care of you like family ( the functional kind) and your car like it’s their sister’s (the one they like)! More

by AObston
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Chip Beyni
Jun 30, 2022 -

Hartford Toyota responded

Thank you for your business. We appreciate you taking the time to leave us this five-star review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. The Team at Hartford Toyota

June 27, 2022

I have been a customer for alot of yrs and you have never disappointed me More

by lpentabean
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Bo Myta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 28, 2022 -

Hartford Toyota responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! The Team at Hartford Toyota

June 27, 2022

Excellent service, I did not have to wait for my service, I just drove in and was taken promptly. I was surprised to see my car was washed and clean when they were through with the recall appointment, thank More

by lhmnnea
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Chris Mojsa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Orion Pickham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Ford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 28, 2022 -

Hartford Toyota responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. The Team at Hartford Toyota

June 27, 2022

Very sincere and always gave me best options although I could not buy a car there because of financial reasons More

by masaaki.tomii
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Bo Myta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 28, 2022 -

Hartford Toyota responded

Thank you so much for this great 5-star review. Thanks for choosing our dealership and helping to share the word about us. We’re here for you anytime! The Team at Hartford Toyota

June 27, 2022

Great customer service from Bo Myta. Always willing to go the extra mile to assist me. More

by nr12004
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Bo Myta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 28, 2022 -

Hartford Toyota responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Hartford Toyota. The Team at Hartford Toyota

June 27, 2022

Was very pleased good timing got me in and out at a reasonable time thanks again More

by mperry138
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Estelle Percoski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 28, 2022 -

Hartford Toyota responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Hartford Toyota. Please don't hesitate to reach out if you need anything else. The Team at Hartford Toyota

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