Hartford Toyota - Service Center

Great experience with Dave at Hartford Toyota Would recommend to.everyone! He helped us a.lot and took his.time.to.explain everything. Will definitely come back !

I have been taking my cars to Hartford Toyota since 2006 and have always had exceptional customer service by everyone there. I trust them to be honest with me about what needs to be done immediately on my vehicle and what can wait for a few visits to get done. We purchased 2 vehicles from Hartford Toyota back in 2008 and would definitely return when we need another car.

We bought several cars at Hatford Toyota. Sales, service and parts has never failed us. We love this place. Diego is a real tail wagger of an administrator. REID, GAIL AND COCO O'CONNELL

Felica Oliver is very helpful and helps you understand things you have questions on. She genuinely wants to help you. I really recommend going to her for service.

Please commend Steve Elliott and thank him again for me. Steve is an outstanding Service Manager and a shining example for his contemporaries. He said what he was going to do and saw it through to completion. Steve went above and beyond to care for his customer. It is rare today to experience employees of this quality and attention to detail. Thanks Again, Angelo M. Fusco West Hartford Ct.

Carl Maratta at Hartford Toyota is a top of the line service adviser! Always courteous, provides reliable estimates and goes out of his way to make the whole experience a pleasant experience!

Really Felicia did a good job on my visit to Hartford Toyota to require service for my highlander.She was very kind and gave me all the explanations regarding the service performed.

Needed a loaner while my car was being serviced. Lisa set me up with a loaner & provided prompt courteous service. If you want to feel like you are being treated well stop in & see Lisa & Cassandra at Hartford Toyota.

I was given some really great customer service on March 1, 2018 at Hartford Toyota by Advisor Lisa E. Taylor. Lisa took the time to give me a written quote on a front axel job, that I needed replaced on my Toyota 4 Runner. I mentioned to her the axel was replaced a few years ago at another Toyota dealership in the area. She advised me to call them back first to make sure there wasn't a lifetime warranty on the part. She didn't want to have me pay for a part that was possibly under a Life Time Warranty. After finding out the part was not guaranteed for life I made my appointment that same day. Lisa was quick to get make sure I would have transportation back to work and set me up with a loaner that was ready as soon as I arrived on the following Thursday. Lisa is very contentious and everything we talked about went exactly as she planned. She even went as far as ordering the part so when I arrived, they could start the job. I was so satisfied as a customer I made another appointment with Lisa when I picked up my truck that afternoon. Lisa again quoted me for a timing belt replacement, job that I have been putting off. I plan on using Hartford Toyota to service my 4 runner going forward. Thank you Lisa Taylor !!

Lisa is a very nice lady. I went to get service for my car and she is feels happy to help others without any reason.