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Harvard Ford LLC - Service Center

Harvard, IL

4.9
114 Reviews

114 Reviews of Harvard Ford LLC - Service Center

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April 19, 2024

Best service writers, best auto technicians and above all the best service manager I ever had the pleasure of working with (24 years in June). More

by durachem2003
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Castaldo
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Apr 19, 2024 -

Harvard Ford LLC responded

Thank you so much for the kind words. We really appreciate you coming to Harvard Ford for your Service needs!

April 16, 2024

They are always fairly priced and get me in and out efficiently. Very friendly staff. Clean nice showroom and waiting area. More

by mmaryloumc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Mercado
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 16, 2024 -

Harvard Ford LLC responded

Thanks so much for the nice words and the 5 Star Review. It's our pleasure to work with you.

April 16, 2024

Every time I go Service my truck they do a very good job. And everyone at Harvard ford is very nice and helpful.. More

by avamyangel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Goad
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 17, 2024 -

Harvard Ford LLC responded

Thanks so much for the kind words and the 5 Star Review. It's our pleasure to work with you!

April 02, 2024

Overall great service and very friendly staff! They’re fast, efficient and get right to the point. More

by dancolin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Mercado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anthony Castaldo
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Apr 02, 2024 -

Harvard Ford LLC responded

Thanks Dan for being a customer! It's our pleasure working with you.

March 29, 2024

I was pleased with the results of my visit to Harvard Ford. The staff were very friendly and accommodating and the service was fast and efficient with minimal wait time. I definitely recommend them to More

by doerfleifd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Mercado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anthony Castaldo
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March 29, 2024

I really appreciate the valet service you . It takes the inconvenience out of being down to one car when two are needed. Everyone is very nice and professional. Thank you so much. More

by BA.BOSMA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Didn’t work with anyone in sales
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March 22, 2024

Excellent job as always. This is my last visit to Harvard Ford as I am retiring and my company wants their car back....BUMMER!! Thanks to the team at Harvard Ford for keepin More

by Jo Madre
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
The service lady...don't know her name. She deserves a huge raise!!
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Mar 22, 2024 -

Harvard Ford LLC responded

Thanks so much for the kind words! We will pass you comments on to Kim in Service. Congrats on your retirement.

March 21, 2024

had issues with the Sync system, the tech that worked on it got it updated Properly now it works like it’s brand new More

by cwaynepetty
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Branden Van De Water
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Mar 21, 2024 -

Harvard Ford LLC responded

Thanks so much for the 5 Star Review! It was our pleasure to help.

March 21, 2024

Staff is very attentive and well trained! They researched the computer problem with Ford and found a solution. More

by JHEIDT2543
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Freddie
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Mar 21, 2024 -

Harvard Ford LLC responded

Thanks for the 5 Star review. We appreciate you coming to Harvard Ford for your service needs.

March 18, 2024

Good dealership everybody’s friendly and get the job done. Call in my problems got taken care of quickly. More

by avamyangel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Freddie castillo
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Mar 18, 2024 -

Harvard Ford LLC responded

Thanks so much for the kind words. We look forward to working with you in the future.

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