Alex Mercado
Alex Mercado at Harvard Ford LLC

Alex Mercado

Sales Consultant

Harvard Ford LLC

5250 US-14
Harvard, IL 60033

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5.0
74 Reviews

Languages Spoken

Spanish Spanish

5.0

74 Reviews

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74 Reviews of Alex Mercado

September 01, 2026

Dealership Rating
Employee Rating

Valet service came straight to my house and changed the oil right in the driveway. Incredibly quick and convenient. More

by xsamiller
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 02, 2026

Harvard Ford LLC responded

Thanks so much for the 5 Star Review! It's our pleasure to come to you.

August 31, 2026

Dealership Rating
Employee Rating

very personable and helpful with the car finding process. made me feel comfortable trusting them to help me find my new car and find one that i loved! More

by ajstone34
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Aug 31, 2026

Harvard Ford LLC responded

Thanks so much for the kind words and the 5 Star Rating! It is our pleasure working with you.

August 23, 2026

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Employee Rating

I had a great experience at Harvard ford, I would 100% come back and recommend my family and friends to come. Bob and Alex were amazing! More

by sarahwhitney50
Recommend Dealer
Yes

Other Employees Tagged: Bob

Aug 24, 2026

Harvard Ford LLC responded

Thanks so much for the kind words and the 5 Star Review! It was our pleasure working with you and look forward to seeing you in the future.

August 05, 2026

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Employee Rating

Very friendly, professional staff. Always willing to accommodate. I have had several service appointments at Harvard Ford, and will return in the future. More

by susan4952
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brandon Goad , Jonathan in Service

Aug 05, 2026

Harvard Ford LLC responded

Thanks so much for the kind words and the 5 Star Review! It's our pleasure to work with you.

August 03, 2026

Dealership Rating
Employee Rating

Professional, warm, customer first, followup after sale, timely response. Transaction smoothly, explanation clearly. Mailed me the spare car key timely, friendly and comfortably talking with. More

by yzqh86
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Aug 04, 2026

Harvard Ford LLC responded

Thanks so much for the kind words and the 5 Star Review! It was our pleasure working with you.

August 03, 2026

Dealership Rating
Employee Rating

it was a good experience working with both. they were very informativei would buy my next vehicle at harvard Ford again More

by dpflyn57
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Brandon Goad

Aug 03, 2026

Harvard Ford LLC responded

Thanks so much for the kind words and the 5 Star Review! It was our pleasure working with you.

August 01, 2026

Dealership Rating
Employee Rating

They are very courteous and helpful they do a thorough check of your vehicle and leave it clean when done. More

by gsavino926
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 04, 2026

Harvard Ford LLC responded

Thanks so much for the 5 Star Review! We really appreciate it and look forward to working with you in the future.

July 16, 2026

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Employee Rating

I’ve purchased two cars at Harvard Ford and they have been a joy to work with. Quite refreshing in a world that seemingly always disappoints when it comes to making an effort and providing great custome More

by BBoo
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Bob

July 08, 2026

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Employee Rating

Very professional and accommodating So helpful on locating a car for me. Local business many local employees. More

by wickedwanda500
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jul 10, 2026

Harvard Ford LLC responded

Thanks so much for the kind words and the 5 Star Review! It's our pleasure working with you.

July 08, 2026

Dealership Rating
Employee Rating

Your service has been always outstanding and still is! I was impressed that this could have been done at my house, but I had to come into town and I was told the wait for completion would be very short so More

by slktcm4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 08, 2026

Harvard Ford LLC responded

Thanks so much for the kind words and the 5 Star Review! It's our pleasure to work with customers like you.

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