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Harvard Ford LLC - Service Center

Harvard, IL

4.9
101 Reviews

101 Reviews of Harvard Ford LLC - Service Center

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February 06, 2025

It is always a great experience being at Harvard Ford. Whether bringing my vehicles in for service or dealing with the sales staff. More

by cmmotors
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Mercado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Goad
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anthony Castaldo
Feb 06, 2025 -

Harvard Ford LLC responded

Thanks so much for the kind words Bruce! We really appreciate you as a Customer!!

February 04, 2025

The visit to your dealership in Harvard Illinois got an appointment on my time. Service department was outstanding. The mechanics were very helpful. The time it took was very efficient I would like to say More

by cowboyhat1960
Recommend Dealer
Yes
Employees Worked With
Rick DeRose assistance service manager
Feb 04, 2025 -

Harvard Ford LLC responded

Thanks so much for the 5 Star Review and the kind words. It's our pleasure to work with you!

January 28, 2025

Fast and friendly service. Knowledgeable staff. Warranty work performed with a tech that has a good attitude. More

by marpow2455
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Mercado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Goad
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anthony Castaldo
Jan 28, 2025 -

Harvard Ford LLC responded

Thanks so much for the kind words and the 5 Star Review. We really appreciate it!

January 26, 2025

Recall on 2015 Ford Focus. Came with service truck to residence and performed service. Down to one vehicle and was happy they came. Would recommend. More

by sodo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t remember
Jan 27, 2025 -

Harvard Ford LLC responded

Thank you so much for the 5 Star Review. It's our pleasure.

January 22, 2025

Very great service and friendly service i never have to worry about a thing when I bring my vehicle in More

by Russ shafer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Mercado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Goad
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anthony Castaldo
Jan 22, 2025 -

Harvard Ford LLC responded

Thanks So Much for the kind words Russ! It's our pleasure working with you.

January 21, 2025

Kimberly and Gene in service are the best! The entire dealership is awesome, and everyone treats you like family! More

by mquiros81
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kimberly and Gene
Jan 21, 2025 -

Harvard Ford LLC responded

Thanks for the kind words and the 5 Star Review. It's our pleasure working with you.

January 21, 2025

Couldn’t be happier. Brandon was very professional and friendly. Left with the truck I wanted and felt like I got a great deal. No pressure. Great buying experience. More

by JEREMYHANSEN76
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Goad
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 21, 2025 -

Harvard Ford LLC responded

Thanks so much for the kind words and the 5 Star Review. It was our pleasure working with you!

January 09, 2025

Don't have to wait for weeks for an appointment . Usually can get service within the week that you call. This is a plus More

by kdlhok
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Mercado
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 09, 2025 -

Harvard Ford LLC responded

Thanks so much for the recommendation. It's our pleasure.

January 09, 2025

The people were really nice and took care of my car really well. I see why my husband likes them. More

by brizilla.quality
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
didn't work with sales at all.
Jan 09, 2025 -

Harvard Ford LLC responded

Thanks so much for the 5 Star Review. We really appreciate it.

January 07, 2025

Didn't have any problems in scheduling an appointment. The problem with my vehicle was found and corrected right away. More

by knakebill1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Didn't work with anyone in the Sales Dept
Jan 07, 2025 -

Harvard Ford LLC responded

Thanks so much for the 5 Star Review. We really appreciate you using Harvard Ford for your Service Needs.

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