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Harvard Ford LLC - Service Center
Harvard, IL
36 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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36 Reviews of Harvard Ford LLC - Service Center
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Verified Customer
Helpful March 14, 2024
Freddy was great! He was friendly and accommodating. Had a lot going on with my vehicle and Harvard Ford made it as smooth as possible. Cannot remember her name but th He was friendly and accommodating. Had a lot going on with my vehicle and Harvard Ford made it as smooth as possible. Cannot remember her name but the lady that opens the garage and takes your keys is always nice and friendly. More
by tcanty74
Employees Worked With
Freddy
March 12, 2024
They were very nice and told me what had done to my truck, also they took it for a test drive to make sure it was working correctly. They are always prompt, helpful, and patient. I will always go back truck, also they took it for a test drive to make sure it was working correctly. They are always prompt, helpful, and patient. I will always go back to for anything I need done on my F150. More
by kimberly.harwood
Employees Worked With
Kimberly
March 05, 2024
Harvard Fordbis a family friendly place. They are always prompt, helpful, and patient. It’s my favorite dealership that I will always go back to for anything I need done on my F150. They They are always prompt, helpful, and patient. It’s my favorite dealership that I will always go back to for anything I need done on my F150. They provide excellent service. More
by Happy Customer
Employees Worked With
Don’t know their names
March 04, 2024
Excellent service department showing my 2023 Lightning the care and love. Unfortunately, Ford has issues that keep a healthy relationship going with my truck by bringing them together on almost a monthly the care and love. Unfortunately, Ford has issues that keep a healthy relationship going with my truck by bringing them together on almost a monthly basis. Gene and his team are #1 even working with the new EV technology. More
by Dr. Lightning
Employees Worked With
Gene Holst
March 01, 2024
Harvard Ford has a friendly, helpful, efficient and knowledgeable staff from initial appointment making to check-in arrival to service to check out. knowledgeable staff from initial appointment making to check-in arrival to service to check out. More
by sllewis366
Employees Worked With
Sarah
February 27, 2024
Very knowledgeable service department. Actually do what they say. They’re going to, kind of rare these days. Quite satisfied with their service. Actually do what they say. They’re going to, kind of rare these days. Quite satisfied with their service. More
by cele8817
Employees Worked With
Gene
February 26, 2024
Vehicle repairs have not been solved or completed accurately over the past three visits. Being dismissed by service writers and being told the problem is fixed when it hasn't been is unacceptable. accurately over the past three visits. Being dismissed by service writers and being told the problem is fixed when it hasn't been is unacceptable. The vehicle is one years old. More
by amystclair
Employees Worked With
Gene
