Hastings Ford

I leased my new Focus from Hastings Ford , I live in Fayetteville NC and Hastings Ford gave me a awesome deal ,also bought a used truck for my son. Awesome dealership ! , I live in Fayetteville NC and Hastings Ford gave me a awesome deal ,also bought a used truck for my son. Awesome dealership ! More

Double check Service Department recommendations! If they tell you your car needs work have them show you why. Brought car in for oil change and multi-point inspection. They recommended over $400.00 If they tell you your car needs work have them show you why. Brought car in for oil change and multi-point inspection. They recommended over $400.00 worth of work, including filter changes. Funny thing is I changed filter less than 3 months ago, and told that to service manager. Service Manager talked to the tech who did the work and he admitted he didn't really look at the filter. Service Manager seemed sincere and basically said the other work was recommended, but not required. If they recommend any additional service have them show you and explain why!! More

Great interest, HORRIBLE SERVICE!!!!! I purchased a Ford because of the fantastic interest rate offered. That is where the goodness ends! They offer a 36,000 useless warranty. Hastings For I purchased a Ford because of the fantastic interest rate offered. That is where the goodness ends! They offer a 36,000 useless warranty. Hastings Ford will NOT fix your vehicle! My new 2014 runs like an 1984 model. The service is horrible and they make every excuse not to fix your vehicle. I started having issues at 5,000 miles and now that it is under 12,000 miles they state it should have been fixed earlier while under warranty!!!! They WILL waste your time in service calls and claim nothing is wrong (even though the problem is LOUD and clear) and once you are past the mileage point that the warranty will cover the problem, they claim you didn't fix it in time! The service is the worst I have seen! If you buy a Ford - Go ELSEWHERE! I have even made a complaint to the manager and his attitude was incredibly nasty! More

Terrible service department! Take to another dealership. The service personnel will try and sale you parts you do not need! I tried my best to talk but my time was wasted. Take to another dealership. The service personnel will try and sale you parts you do not need! I tried my best to talk but my time was wasted. More

If you have had any dealings with this dealer ship you had better check your wallet!!!! I had body work done to my wife's car totaling almost 10k dollars worth of repairs. To my dismay when I pick up the had better check your wallet!!!! I had body work done to my wife's car totaling almost 10k dollars worth of repairs. To my dismay when I pick up the car the grill falls out in my hand. Had no engine coolant , and told to just put water in it. that may work in a Ford but not in a C350 Mercedes!!!! ( I drive a F550 for work everyday, I make money with my back, not behind a desk.)Upon further inspection we noticed that the "brand new bumper" was bottomed out and chipped and vandalism damage had been done to the vehicle. When I got the car home and had the insurance adjuster out to inspect; it was brought to my attention everything that they had done had to be redone because it was half crop job. They saw an opportunity for big dollars and botched this one!!! The hood, bumper and whole drivers side of the car had to be repainted!!! As agreed by Brian Maas and William the GM; a rental car would be provided to make things right for the duration of the repairs and corrective repairs. Well now 7 months later I am still dealing with them because they are attempting to weasel their way out of the rental from enterprise. I have now been charged $795.49 from enterprise because they cant get the money from Hastings Ford. My advise to any and everyone is to STAY AWAY!!!!! Yes, they were as nice as can be when they didn't have my money yet but as soon as their is a problem everyone is so conviently out of the office or with a customer or on lunch or out in the shop or what ever other excuse they can make up to say ill have them call you back. But guess what no one ever calls!!!!! As well since the State Farm has had to call me to get a recorded statement because they say that Hastings Ford is stating that I requested the car be left outside the gate unprotected and that is why the vandalism shouldn't be their problem. Even though they have already admitted fault to me and paid the 250 $ deductible for the work to be done. Again these people are you typical xxxx used car dealers looking out for no one but their own pockets. All I have is my Name and my Word. Things apparently don't mean crap any more. What happened to the times when a mans word and a hand shake meant something?!?!?!? The 5 stars that this place has been receiving must be people from the dealership because I just don't believe the crap these people are writing!!! More

I signed papers 11/09/12 on a 2012 f150 at another dealership that was instock at HASTINGS FORD INC. The truck was put on lock down and HASTINGS was told it would be picked up on monday 11/12/12. Well dealership that was instock at HASTINGS FORD INC. The truck was put on lock down and HASTINGS was told it would be picked up on monday 11/12/12. Well to my suprise I received a phone call at noon monday and was told HASTINGS sold the truck on saturday 11/10/12. Someone really dropped the ball! Now I have to get a truck from 600 miles away. More

I purchased a car from Ron Ayers and I am so please with my new car. They are definitely the best dealership in greenville nc. For service they are my dealer of choice. My fusion and my husband's f250 ge my new car. They are definitely the best dealership in greenville nc. For service they are my dealer of choice. My fusion and my husband's f250 get their routine maintenance done there. My sone is looking at a used fiesta you just traded for as well. So we will be in there soon in your used car center. More