Hatchett Hyundai West

Very friendly. Did not pressure me. Very patient with me. Gave good advice about financing/leasing. Fast with the buying process. Free car wash whenever i desire. Gave good advice about financing/leasing. Fast with the buying process. Free car wash whenever i desire. More

It was a nice Saturday and the wife suggested that we go and look at a new Sonata. Thinking to myself that sure she really wants to do this. So we departed the grocery store and went down Tyler to the deale and look at a new Sonata. Thinking to myself that sure she really wants to do this. So we departed the grocery store and went down Tyler to the dealership. One thing that I noticed was that there was a large inventory of vehicles, which really made the decision process easy. We parked and were greeted by Matt Watson with a firm handshake and smile... Sincere, I liked this ! Matt showed us several cars and we (I) finally settled on a black, 2.0 L Turbo, with all the bells and whistles. We took a drive to see how it would handle at both turnpike and residential areas. The ride was smooth and very quite. Engine response was rapid, I did not notice any turbo lag! After the drive, Matt showed us the car's detail features, which is very impressive. He gave us a detailed run through to get all the electronics (phone, garage door opener, XM) up and runing. We closed on the car in a very low pressure environment with no hassle on the trade in or the car price. It was a great day to buy a car ! More

The best car buying experience ever! I was nervous about purchasing a car without my husband, but Hyundai West hands down is the BEST!!!! I felt so comfortable! I came in initially planning to lease, and purchasing a car without my husband, but Hyundai West hands down is the BEST!!!! I felt so comfortable! I came in initially planning to lease, and John gave me all the facts and emailed all the options for a new Sonata. We were not exactly sure where we wanted to go, rather lease or purchase we just knew we were spending a fortune in gas with our SUV. I changed my mind a few times between purchase and lease. John was so patient with me. He gave me all the options laid them out in an email and was PATIENT!!!!! He was never pushy nor treated me like a inexperienced woman buying a car alone. John emailed me things that I asked for so I could be sure to explain it all very well to my husband. The few different times I went into the store, I would call John, and even though he was with a customer bying a new car, he took the time to make sure I was taken care of, and met me at the door everytime; because it was a convienent time for me to stop by and look at things. John set me up with Hamilton, and he was so helpful. He asked what I wanted to spend, where I needed to be financially and said I have 2 cars that hold exactly what you are looking for; and he was right on the money. I test drove a 2012 Hyundai Elantra limited and fell in love. He set me up and sent me home for the weekend to see what I thought. They kept my SUV, and planned to see what price they could give for trade in. Well low and behold on Monday morning, they had a price, and it was close to where my husband thought it needed to be, then my husband recommended a little more for trade in and they went for it. So easy to deal with. John didn't try to give me all the perks that they give to you when you purchase from Hyundai, he just took care of it. No questions, no bargaining, just great customer service. Then when all was finalized I came in to sign the papers. I dealt with Spencer and then Kurt, and really thought they were nice. They both paid attention to my son, and filled his needs while we were there. The next day I came in to give them a check for my purchase, and they detailed my new car, and gased it all up for me. It was so shiney! John helped me get all of my personal belongings out of my SUV, and even took off all the tags and helped me remove the XM satellite as well. What a treat. I will never go anywhere else for a vehicle purchase and have already recommended Hyundai West for a friend that is looking for a car. AMAZING CUSTOMER SERVICE!!!! Thank you John, you are a wonderful salesman, and deserve appreciation! I am a very happy woman, and my husband is very thankful for the care that you gave to me in my purchase. And not to mention I am getting average 35 MPG...WOW!!!! You deserve an award! Sincerely, April Torske More

I HAD A GREAT EXPERIENCE AT HYUNDAI. KURT WAS VERY THOROUGH IN EXPLAINING THE FINANCIALS. HE NEVER RUSHED THROUGH THE PAPERWORK OR MADE ME FEEL LIKE MY QUESTIONS WERE NOT IMPORTANT. JOHN GAVE ME ALL THOROUGH IN EXPLAINING THE FINANCIALS. HE NEVER RUSHED THROUGH THE PAPERWORK OR MADE ME FEEL LIKE MY QUESTIONS WERE NOT IMPORTANT. JOHN GAVE ME ALL THE INFORMATION THAT I NEEDED AND NEVER PRESSURED ME INTO MAKING A DECISION. HE TREATED ME LIKE I WAS VERY IMPORTANT. HE ANSWERED ALL MY QUESTIONS AND NEVER MADE ME FEEL RUSHED. I HAD A YOUNG CHILD WITH ME AND HE ANSWERED ALL OF HIS "SILLY" QUESTIONS AND NEVER MADE HIM FEEL LIKE AN ANNOYANCE. I WILL RECOMMEND EVERYONE I KNOW TO GO SEE KURT AND JOHN!!! More

Recently we purchased a 2013 Hyundai Santa Fe Sport from John Olsen at the west Wichita Scholfield Hyunai dealership. We went into the dealership just curious about the Hyundai Santa Fe and possibly go fo John Olsen at the west Wichita Scholfield Hyunai dealership. We went into the dealership just curious about the Hyundai Santa Fe and possibly go for a test drive. We were pleasantly surprised to find it met all our needs plus. Our sales person, John Olsen was very friendly and professional and obviously well-trained because he could answer all our questions. He was very helpful in explaining and showing us all the features that the Santa Fe had to offer. We would highly recommend this dealership and John to our family and friends. More

Both Pete and Kurt were friendly and helpful and very knowledgable about answering my questions. Both were patient and charming and able to help me with my purchase. I was planning on buying another new knowledgable about answering my questions. Both were patient and charming and able to help me with my purchase. I was planning on buying another new Ford (my third new Ford) but the service and ease of my time with these two gentlemen had me not even going to my appointment with Ford! Thank you for all I experienced: it was all waonderful! kathy More

Pete Williams is excellent salesman that sold me a car after finding out how dissatisfied I was with my current car. Kurt worked through the financing with speed and made it fun. after finding out how dissatisfied I was with my current car. Kurt worked through the financing with speed and made it fun. More

Heather was great to work with. She answered any questions that we had. Heather was very friendly. (We didn't get that at other dealerships) And, it took little time to go through all the paper w questions that we had. Heather was very friendly. (We didn't get that at other dealerships) And, it took little time to go through all the paper work. Thank you - Kathy More

Matt is very friendly and knowledgeable. He didn't ever high pressure us to purchase something right at this very moment. He took the amount of time necessary to show. us all the features of the car we we high pressure us to purchase something right at this very moment. He took the amount of time necessary to show. us all the features of the car we were looking at. The customer service, friendliness, and overall experience are a 10 rating More

Eric Smith is an amazing -- I will definitely be going back for future purchases! He respected my price range and wasn't pushy, gave me the options and let me tell him what I wanted. I was very pleased wi back for future purchases! He respected my price range and wasn't pushy, gave me the options and let me tell him what I wanted. I was very pleased with all of the service I got while I was there, from Eric, from his manager and the financial guy -- they were all amazing! More