Hatchett Hyundai West

santa fe This was my first car buying experience and John Olson was professional and very knowledgeable. I would recomend anyone to hyundai for a new car. This was my first car buying experience and John Olson was professional and very knowledgeable. I would recomend anyone to hyundai for a new car. More

Service with a Pepsi and a smile I had the delightful experience of having Sarri Bruck as my sales associate. This was my first visit at a Hyundai dealership, and Sarri made it a winn I had the delightful experience of having Sarri Bruck as my sales associate. This was my first visit at a Hyundai dealership, and Sarri made it a winner. As usual, we were having one of our normal hotter than hot days, but Sarri made sure I was comfortable by hunting down an ice cold Pepsi for me. Now, that's my kind of girl. I told her the car I was interested in and the color I preferred and, within minutes, she had one brought up for a test drive. She answered all of my questions and pointed out some of the details she thought I would really like. For the color I wanted, a car had to be brought in from out of state, and Sarri kept in touch with me all the way so I would know what to expect. She is a delightful young lady who uses her friendliness rather than high pressure to make sure her client is happy and satisfied. I would most certainly recommend her to anyone. More

Our new Santa Fe purchase with Joe Reece Our experience with Joe Reece as our salesman was truly wonderful. He listened to our needs and concerns in our car shopping needs. Made a couple of Our experience with Joe Reece as our salesman was truly wonderful. He listened to our needs and concerns in our car shopping needs. Made a couple of recommendations to us and then built on those from there. He gave us no pressure, asked us each step of the way if this would fit our needs. Helped us understand what options may actually fit my husbands particular needs. Joe treated us like a friend, not just a customer. And at the end of the experience, in which we did drive away in a 2014 Santa Fe Sport, we felt like he was an old friend we had known for years. I can and will recommend Joe Reece to any of my friends and know they will be well taken care of. Thanks Joe! More

Scholfield Hyundai West Matt Watson was an excellent Sales Associate to deal with at Scholfield Hyundai West. He was knowledgeable about the product line, courteous and atte Matt Watson was an excellent Sales Associate to deal with at Scholfield Hyundai West. He was knowledgeable about the product line, courteous and attentive to all of my questions on the newly redesigned 2015 Genesis. I don't know anyone that really enjoys completing vehicle transactions, but I will say that both Billy and Kurt were professional and endeavored to make the process timely and fair.I would recommend the dealership from my experience thus far. More

Amazing!! Bill was awesome! He made my first car buying experience very easy. I will definitely go back to him and the people at scholfield when I purchase my n Bill was awesome! He made my first car buying experience very easy. I will definitely go back to him and the people at scholfield when I purchase my next car. Thanks Bill!! More

Elantra Purchase John Olson made this 2nd purchase of an Elantra a very stress free experience. As before, he was friend and efficient. He answered all our questions John Olson made this 2nd purchase of an Elantra a very stress free experience. As before, he was friend and efficient. He answered all our questions and was very helpful in getting the deal completed and the car prepared for us. I will take this time to also say that the service department personnel have been excellent and so far the use of my car has been trouble free. More

Very friendly! Bill Stout made buying a car so easy! He super helpful and very nice. He went the extra mile to make sure we were well taken care of and happy with th Bill Stout made buying a car so easy! He super helpful and very nice. He went the extra mile to make sure we were well taken care of and happy with the car. I highly recommend buying with Bill Stout! More

new santa fe limited This is the second car we have purchased from this dealer. Their courteous and prompt service is the best by far we have ever experienced. Joe Reece This is the second car we have purchased from this dealer. Their courteous and prompt service is the best by far we have ever experienced. Joe Reece sold us on the Santa Fe we purchased. He knew everything about the product he was selling and was candid in his responses to our questions. The whole transaction was handled smoothly and quickly. They even drove the car to our home which was 75 miles from Wichita. A great place to do business! More

Elantra #2 Heather C. is an awesome Sales Professional. In 2012 I bought an Elantra limited from her and just last week I purchased a 2015 Elantra Sport from Hea Heather C. is an awesome Sales Professional. In 2012 I bought an Elantra limited from her and just last week I purchased a 2015 Elantra Sport from Heather. Both experiences were flawless. Heather makes me feel as if she cares about what I want and not just the sale. The used car manager (Spencer), finance manager (Kurt), and service department (Michael) have been nothing short of fantastic. From Heather's first phone call to driving the car off the lot is a stress free and fun experience. If, I have a question about anything concerning the car she is always right there for me. I will continue to have my car serviced at Scholfield Hyundai West. I definitely recommend this dealership. More

Used 2012 Acura TSX The experience started with an ad posted on cars.com. My fiancée and I were browsing for this specific car in the area and found the most attractive p The experience started with an ad posted on cars.com. My fiancée and I were browsing for this specific car in the area and found the most attractive price at this location. We went to visit the car and were immediately greeted by Bill. He briefly told us about the car and offered a test drive. We found the car to be well-cared for, in excellent condition, was great to drive, and had low mileage. It was a great find at a good price. Working with Bill was a pleasure. He was friendly, respectful, and not as pushy as I had expected. Other dealers that I have dealt with in the past made me feel like I had to urgently make a decision. Bill, however, provided us with as much information and time as we needed to make the right choice. While we were working with the financing department, Bill had a few surprises prepared for us. As he was giving us the keys, he also handed over a box of freshly baked cookies. It was a very unexpected and delicious surprise. Also, we thought it was funny to find his business cards in random places in the car - the sun visor, the trunk, the passenger's seat. We even found $2 in the gas compartment to help at our next fuel up. Little things such as these were not necessary, but they made the experience that much more pleasurable. After the purchase, we did find some minor problems with the car. After bringing it to Bill's attention, he said that he would gladly get it taken care of for us. We really appreciated that he took responsibility for the car and did not abandon the sale after it was completed. Most importantly, he made sure to resolve the issues that we had. Spencer was professional and respectful when working with us, and we were able to negotiate a fair price. The financing process was a long one, but Kurt kept us entertained with his humor and accent. He was also very helpful in understanding the paperwork and was not pushy. Michael in the service department was very easy to work with. He made sure to communicate with us and even worked with the Acura dealership to resolve an electrical issue, on our behalf. We appreciate his assistance and dedication to customer satisfaction. Overall the Pre-Owned staff at Scholfield Hyundai West and the Service Department were all very helpful and dedicated to us during this car-buying experience. We are very pleased with the car as well as the customer service, and would highly recommend Scholfield Hyundai West! More