Hawk Cadillac of Joliet

Best Service Ever We have had the best service ever. Our car has never ran so good. Terrific work. Would highly recommend. We were given rental car for entire time. Mik We have had the best service ever. Our car has never ran so good. Terrific work. Would highly recommend. We were given rental car for entire time. Mike and Mason were awesome in keeping us informed of problem. We will certainly buy our next car here. Thank you so much for making this a pleasant experience. Happy New Year. Marsha and Jim McTee. More

Awesome Jorge do the awesome job to set up an appointment and on time to service my car. I will always go there for the service. Jorge do the awesome job to set up an appointment and on time to service my car. I will always go there for the service. More

Happy customer. You can't find better service for your Cadillac than Bill Jacobs in Joliet. When it is time for a new Cadillac, I won't look anywhere but Bill Jacobs You can't find better service for your Cadillac than Bill Jacobs in Joliet. When it is time for a new Cadillac, I won't look anywhere but Bill Jacobs. More

Purchased a new Cadillac SRX, experience was generally typical of most any dealership with putting a deal together. Ran into a snafu with trade in offer after the fact but problem was addressed and we typical of most any dealership with putting a deal together. Ran into a snafu with trade in offer after the fact but problem was addressed and we are reasonably happy with how were compensated. More

Melinda McCorkle is the only reason I lease my cars from Bill Jacobs. She takes care of every thing I need and everything I don't think of. Bill Jacobs. She takes care of every thing I need and everything I don't think of. More

We just purchased our fourth vehicle from James Wolff - and we live 7 miles from a Cadillac dealership in Schaumburg. Why drive 50+ miles to buy a car? Because of James! He is great to work with - knowledg and we live 7 miles from a Cadillac dealership in Schaumburg. Why drive 50+ miles to buy a car? Because of James! He is great to work with - knowledgable, friendly, easy-going and honest. No pressure, no games. Just a really great guy at a great dealership. Take a drive and see James - you'll be glad you did!! More

This makes our 6th purchase with James Wolff. I never thought a Cadillac could be so affordable.He has always provided us with great customer service along with Greg Cantu. My husband and myself enjoy th thought a Cadillac could be so affordable.He has always provided us with great customer service along with Greg Cantu. My husband and myself enjoy the purchasing process, because James and Greg are so friendly and really do care about what "we" need to be comfortable with a purchase. During this purchase James and Greg went above and beyond to help make this vehicle a reality for me. Now I am driving a brand new Cadillac ATS and I'm not even 30 years old yet!! Plus, the IPad and free maintenance for 4 years made the deal even sweeter. We will be back in the future and definately will refer our family and friends to James and Greg. Thank you both for your professionalism and friendliness! Sincerely, Chris and Nicole N. More

Overall from sales to service department Has always been Overall from sales to service department Has always been a great experience. I just traded in my 2010 SRX for a new 2013,SRX Love Jim (Big Red) Overall from sales to service department Has always been a great experience. I just traded in my 2010 SRX for a new 2013,SRX Love Jim (Big Red) and Jason who is now General manager those two are the best our whole family and also our business has either bought or leased our vehicles from them. They're THE BEST !!!! More

James took his time with us and did his very best to find James took his time with us and did his very best to find exactly what we wanted. He explained to us how everything works and will always be their James took his time with us and did his very best to find exactly what we wanted. He explained to us how everything works and will always be their to answer our questions. Thank-you. More

The first time my husband and I visited Bill Jacobs (Joliet) dealership we were greeted by Mr. Raul Rosario. We asked him we were looking for a Sierra Denali we had seen online and unfortunately it had (Joliet) dealership we were greeted by Mr. Raul Rosario. We asked him we were looking for a Sierra Denali we had seen online and unfortunately it had been sold to someone else right before we arrived. Even though the Sierra Denali was sold Raul was very helpful. He took our information and would contact us when he came across the same brand vehicle or something similar to that brand. My husband and I kept searching online to find something we would be interested and we came across a SUV Trailblazer that cough our eye. We went back for the second time to see Raul and unfortunately the SUV was sold 20 minutes before we got there. Raul was very nice and had us look at a GMC Terrain that was similar to what we were looking for. The GMC Terrain was not spacious enough for my husband. Once, again we went back home and my husband did some more research and came across a Hyundai Sonata and a Cadillac DTS. The Sonata and Cadillac was not what we were looking for but it did fit our needs.This time I called Raul and asked him if he could have them ready for us to take them for a test drive. Well when we got there the Sonata was sold but the Cadillac DTS was still there. Well we tested the Cadillac DTS. The Cadillac was very spacious but, I was just not quite convince with the Cadillac. While we were still there we came across a Buick Lucerne. We took the Buick out for a test drive. My husband was really impressed with the Buick. He felt comfortable which was my main concern. The Buick is spacious enough and has enough space in the trunk for my sons stroller. I have to say I was quite surprise how my husband and I went in looking for a Sierra Denali and left home two weeks later with a Buick Lucerne. Overall Raul was very helpful and very nice. He gave my son some coloring sheets and crayons to entertain him while he was taken my personal information. Later on he brought back my son some popcorn and kept offering my husband and I a cup of coffee or water. I will surely be recommending Raul to my family and friends. My husband and I left Bill Jacobs with a Buick Lucerne. Raul gave us 3 months of On-Star for free and 2 years worth of maintenance on the Buick. More