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Hawk Cadillac of Joliet
Joliet, IL
148 Reviews
We are here to help in any way we can with your automotive finance, purchase and service needs. Let us know if you have questions regarding a new or used vehicle, financing, or about any of the services we provide.
We are proud to be your choice new and used car dealer serving the Tinley Park, Naperville, and Morris area and look forward to hearing from you.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Customer Service
Friendliness
Pricing
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 148 reviews
August 04, 2021
"Drive up oil change/tire rotation was complete in about..."
- KINGDJ51
Verified CustomerDrive up oil change/tire rotation was complete in about 60 minute. Vehicle was washed and clean. Customer waiting area was clean and well appointed.
Read MoreEmployees Worked With
Zach Bennett, Ryan King
Helpful July 21, 2021
"When you have a diagnostic appointment and an oil change..."
- FRANK305When you have a diagnostic appointment and an oil change at a specific time (1:00)I you should not have to wait for it to be done 5 or 6 hours later. It stated on the work order that I would be waiting while my car was worked on. A short while later I was told that the work might not be done until closing or maybe the next day.. This was not what I understood was to be done. BUT POSSIBLY THE NEXT DAY? What is the point of making an appointment? I realize work does not always begin exactly at the time scheduled, but this was ridiculous.
Read MoreEmployees Worked With
Zach
July 21, 2021
"great experience buying my cadillac,,had a bad cell in..."
- jim zgreat experience buying my cadillac,,had a bad cell in battery and was replaced in no time.Hawk is what a dealer should be,and good people to work with.
Read MoreEmployees Worked With
Other Employees :
dennis wolfe sales dept.
July 07, 2021
"Getting an appointment was easy and I got a reminder..."
- EARNESTINECARLYLEGetting an appointment was easy and I got a reminder about it. The Service Manager was very friendly and answered all of my questions. Excellent service.
Read MoreEmployees Worked With
Justin Weck
July 03, 2021
"Did everything that they were going to do good job..."
- WESTTFDDid everything that they were going to do good job
Read MoreJune 23, 2021
"Always great service you can always count on here at..."
- KEntAlways great service you can always count on here at Hawk!
Read MoreEmployees Worked With
June 19, 2021
"Oil Problem dash message popped up when driving in Joliet..."
- DKLEPEC@SBCGLOBAL.NETOil Problem dash message popped up when driving in Joliet and I called OnStar for diagnostic investigation. OnStar contacted Hawk Cadillac who scheduled a prompt appointment. Tim Christ expertly handled the vehicle issue and my problem is solved.
Read MoreEmployees Worked With
Tim Christ
June 03, 2021
"Wasn't welcoming when I first showed up had to ask for..."
- ROYALFAMLEE24Wasn't welcoming when I first showed up had to ask for assistance. No price negotiation and ran my credit 6 times and my credit was qualified for the amount before showing up.
Read MoreJune 02, 2021
"with so many other oil change places closer to me, i'm..."
- STONES442with so many other oil change places closer to me, i'm glad you guys have the right oil for my car. thanks so much.
Read MoreEmployees Worked With
