Hawk Cadillac of Joliet

Went in for diagnostics. Salesperson swooped in and tried to sell me something I wasn't interested in buying. Although I am a senior and told him I couldn't afford it, he tal Salesperson swooped in and tried to sell me something I wasn't interested in buying. Although I am a senior and told him I couldn't afford it, he talked down to me like I was a xxx because I did not want to work til I am 72 to pay it off. VULTURE! Also tried to tell me my insurance would be cheaper on a 2023 than it is on a 2014. I really can't rate the service center since I only had diagnostics done, but Armando was great. More

Only gave me one key fob with my used car purchase. That seemed cheap. Salesman said they only got one but certainly it wouldn’t have killed them to program a second fob for me. it made my last conta That seemed cheap. Salesman said they only got one but certainly it wouldn’t have killed them to program a second fob for me. it made my last contact with them very disappointing. More

Dealership was clean and in order, This was the third vehicle in recent years I have bought and I hope I can keep coming pack because I have been happy with the Service dept. vehicle in recent years I have bought and I hope I can keep coming pack because I have been happy with the Service dept. More

Not sure we met a Brian. Sorry. But Mindy and Hawk are great. Second car we purchased from them and we live in the Iowa Quad Cities, so I’d say they both must be pretty go Sorry. But Mindy and Hawk are great. Second car we purchased from them and we live in the Iowa Quad Cities, so I’d say they both must be pretty good! More

After wasting time with local dealerships I took a chance with going over 1 hr from my home to get the deal completed and I’m glad I did. Hawk reminds me of CarMax in the way they deal with people. Every with going over 1 hr from my home to get the deal completed and I’m glad I did. Hawk reminds me of CarMax in the way they deal with people. Everything was ready, they honored all agreed upon terms without hassle and didn’t try to upsell me on everything under the sun. One of the smoothest transactions I’ve ever done and Mindy was the reason. Highly recommend Hawk if you value customer service. More

Dan was a perfect gentleman. He made me feel like I was making my own decisions and then when I decided to buy the car he came out and showed me how all the gadgets work. If I ev He made me feel like I was making my own decisions and then when I decided to buy the car he came out and showed me how all the gadgets work. If I ever need another car I’ll definitely look Dan up. More

Everyone we talked to was incredibly helpful. We drove an hour to see a specific car. When we decided we wanted to make the purchase it was late in the evening, but Mindy, Brian, and the rest of We drove an hour to see a specific car. When we decided we wanted to make the purchase it was late in the evening, but Mindy, Brian, and the rest of the team stayed past working hours so we wouldn’t have to return the next day. We didn’t feel rushed or like a bother. Thank you to everyone at Hawk, especially Mindy for all her help and hard work. More

I had a very enjoyable sales experience at Hawk Cadillac, and I love my new Cadillac lyric and I love my new Cadillac lyric More

Got a good deal with great service. Blah blah really have to get to 15 words Blah blah really have to get to 15 words More

Awesome to deal with Brian and Pierce are awesome made my experience easy and special. I would highly recommend hawk to anyone! Thanks again! experience easy and special. I would highly recommend hawk to anyone! Thanks again! More