Hawk Chrysler Dodge Jeep Ram

It was easy to schedule my service and they were great about keeping me posted as they worked on my Jeep. Service was done quickly and it was an easy checkout process as well about keeping me posted as they worked on my Jeep. Service was done quickly and it was an easy checkout process as well More

Absolutely terrible service. My vehicle has had an airbag recall for nearly a year, and I’ve been calling every month waiting for the part. When it finally arrived, they schedule My vehicle has had an airbag recall for nearly a year, and I’ve been calling every month waiting for the part. When it finally arrived, they scheduled my recall appointment and my wife took the entire day off work to bring the car in. We arrived only to be told they had given my ordered part away to someone else. Completely unacceptable, especially for a safety recall. Terrible communication and zero respect for our time. I would not recommend Hawk Jeep Chrysler for service or purchasing a vehicle. More

Every thing is always awesome no complaints at all & that’s coming from buying two cars from Hawk Auto in forest park Illinois that’s coming from buying two cars from Hawk Auto in forest park Illinois More

Brandon Sweeney always take care of me. Very professional and efficient. Gives updates and make you feel comfortable. Because of him I will always return. Very clean establishment even the Very professional and efficient. Gives updates and make you feel comfortable. Because of him I will always return. Very clean establishment even the bathrooms. More

We have been doing business with Hawk auto in forest park for over 7 years and two cars & every time is A 1 Customer service Great environment Everyone is very helpful and friendly Every thing is Great for over 7 years and two cars & every time is A 1 Customer service Great environment Everyone is very helpful and friendly Every thing is Great More

The guys there are helpful and helps with the maintenance and upkeep of my vehicle. They also have a nice lobby= waiting area for you to wait on your vehicle to be serviced. and upkeep of my vehicle. They also have a nice lobby= waiting area for you to wait on your vehicle to be serviced. More

Muy buen servicio y muy amable todo su personal una atención rico café gracias a todos por su servicio atención rico café gracias a todos por su servicio More

David, the Used Car Manager, was fantastic to work with! He was honest, straightforward, and helped us find a great used car that was exactly what we were looking for. Even though he was new to the dealersh He was honest, straightforward, and helped us find a great used car that was exactly what we were looking for. Even though he was new to the dealership, he made the entire process smooth and stress-free. We're really glad he's part of the team and appreciate the time and attention he gave us. We highly recommend working with David if you're looking for a great car-buying experience! More

I scheduled my service appointment two weeks in advance for an oil leak, Auto Start/Stop warning, tire rotation, and a recall repair. While I understand repairs can be expensive and rental availability for an oil leak, Auto Start/Stop warning, tire rotation, and a recall repair. While I understand repairs can be expensive and rental availability during a holiday weekend was limited, my disappointment was with the lack of communication. Over several days, I made numerous phone calls, visited the dealership multiple times, and repeatedly received promises of callbacks that either never came or came too late to provide any useful information. I was left without my vehicle, without transportation, and without clear updates over a holiday weekend. Throughout the process, I also received conflicting information regarding my repair authorization, rental coverage, and the status of my vehicle, which made an already stressful situation even more frustrating. My vehicle was ultimately returned with 1 out of 4 scheduled repairs completed. The overall customer service experience fell far below my expectations. Better communication, follow-through, and accountability would have made all the difference. More

Excellent service—friendly, prompt, and with very clear explanations of the work being done on the vehicle. explanations of the work being done on the vehicle. More