Hawk Chrysler Dodge Jeep Ram

Great experience JR helped tremendously would highly recommend someone to work with him great service recommend someone to work with him great service More

I was met with absolute professionalism and helpfulness by my service advisor Ann Sedlacek, when I arrived for my issue with my 2026 Durango. She took the time to explain everything and keep me posted of w by my service advisor Ann Sedlacek, when I arrived for my issue with my 2026 Durango. She took the time to explain everything and keep me posted of what was going on with my vehicle. Very friendly and an absolute vital part of the Hawk service dept. Thank you again Ann!! More

Once again,another great experience at this dealership. Their service department is always courteous and professional,prompt and efficient! Their service department is always courteous and professional,prompt and efficient! More

Everybody at Hawk is amazing! Especially Jorge Nava who handled my truck! It came back to me good as new! Especially Jorge Nava who handled my truck! It came back to me good as new! More

Thank you vega and the rest of the hawk Jeep team for getting me in a new jeep getting me in a new jeep More

Thank you Vega for getting me into a new wrangler, after having problems with my last one he got me into a better one having problems with my last one he got me into a better one More

I wanted to share a quick recommendation based on my experience: please do not buy a vehicle from Hawk Chrysler Dodge Jeep in Forest Park. Don’t say I didn’t warn you. I am writing to formally share experience: please do not buy a vehicle from Hawk Chrysler Dodge Jeep in Forest Park. Don’t say I didn’t warn you. I am writing to formally share my feedback regarding my experience with your dealership following my purchase of a Jeep Wrangler on February 7th, 2026. Before I even left the lot, the check engine light came on. Although service cleared the code initially, it reappeared during my one-hour drive home. I had to drive an hour back to the dealership, and the experience quickly became frustrating. Over the course of the seven month process they refused to reimburse me, I reached out to salesman Tim, former Used Car Sales Manager Peter, Sales Manager Jose, General Manager Jim, and even attempted to contact the owner via emails and phone calls. Unfortunately, I experienced very unprofessional conduct and poor customer service from management, feeling as though I was being blamed for these issues. The one notable exception to this experience was Roger, my service adviser. Roger demonstrated outstanding customer service, patience, and dedication. He went above and beyond his duties to ensure my vehicle was properly taken care of when higher management refused to assist. I want to ensure Roger receives the recognition he deserves for his hard work, and to bring the serious communication and service issues among the management team to your attention. I made a promise to Roger, and as long as he keeps me updated, I'm giving him a chance to fix my Jeep. After seven long months of headaches and zero response or apologies from higher management, Roger pulled through and kept his word. I’m still waiting for a formal apology from management. More

Horacio is great. Always meets my requirements and gets the deal done quickly. 10/10 Always meets my requirements and gets the deal done quickly. 10/10 More

thank you Horacio for helping me get in to a new jeep compass and the rest if the team compass and the rest if the team More

I had an appointment for service on my car. It was 2 days later after my appointment and I didn’t receive a call. When I called to check my service advisor was not available. I didn’t get a ret It was 2 days later after my appointment and I didn’t receive a call. When I called to check my service advisor was not available. I didn’t get a return call back. On the 3rd day I asked to speak to a manager. My service advisor then took my call. However, I was advised that my car had not been locked at.and she couldn’t give me a timeframe when that would be done. This was disappointing. I took my car in for service during my vacation hoping that it would be ready before I would need my car to go to work. Advisor didn’t check to see if any of the repairs were covered under warranty and this caused further delays in getting back to me. Services were lousy this time and the previous time. More