Hawk Chrysler Dodge Jeep Ram - Service Center
Forest Park, IL
277 Reviews of Hawk Chrysler Dodge Jeep Ram - Service Center
My service provider AnnMarie was very helpful, detailed and kept me informed throughout the vehicles warranty coverage process. Much appreciated!! and kept me informed throughout the vehicles warranty coverage process. Much appreciated!! More
This dealership always provides great customer service! They make check in so easy and keep you updated of work progress until service is completed. They make check in so easy and keep you updated of work progress until service is completed. More
I have loved this dealership for so long. And during the boom they were great. But now that Stellantis is having problems and the Grand Cherokee is literally the worst car I've ever purchased And during the boom they were great. But now that Stellantis is having problems and the Grand Cherokee is literally the worst car I've ever purchased, they are not covering warranty issues. They tried to blame a broken dash cluster on me and now I've had to replace the console several times under warranty. As soon as it's fixed, it breaks. And so b/c it's been brought back several times, they say it must be me (not the car). The car has a reliability score in the tank. I'm looking to off load the car as soon as possible, but I'm really really disappointed in Hawk. The GM and others have always been helpful, but now the dealership with struggling economy and brand have changed. Last time my car was in a shop for a month with no loaner. (why b/c the loaners are all out with so many problems). Very disappointing and I've referred a lot of people there over the years. I hope they fix their problems and return to the great dealership it once was. More
Great service and quick! I would highly reccomend this service center and schedule all future appointments at this location I would highly reccomend this service center and schedule all future appointments at this location More
Highly professional in service and extremely knowledgeable of when it comes to sales I would recommend to friends and family. knowledgeable of when it comes to sales I would recommend to friends and family. More
The were very professional, I will be retiring back to Hawk Chrysler Dodge Jeep Ram. Hawk Chrysler Dodge Jeep Ram. More
Great service everyone very professional. The work is good very satisfied and will consider going back. The work is good very satisfied and will consider going back. More
Great service with accurate diagnosis and repair. Went to multiple dealers to resolve a constant noise issue and the technican Ricky found the issue promptly and repaired it. Daniel the service manag Went to multiple dealers to resolve a constant noise issue and the technican Ricky found the issue promptly and repaired it. Daniel the service manager was very pleasant to deal with which helped make the experience seamless. Will be going here for all my dodge service needs in the future. More
Service was awesome. The advisor was very respectful and explained every detail. Technician was put everything back after the repair was finished. The advisor was very respectful and explained every detail. Technician was put everything back after the repair was finished. More
Great service. I recommend to everyone. Affordable prices and if you have a issue with your car, they will solve/fix it. I recommend to everyone. Affordable prices and if you have a issue with your car, they will solve/fix it. More