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Hawk Chrysler Dodge Jeep

Forest Park, IL

Overview
Reviews
4.8
704 Reviews
Call Dealership (708) 366-1001
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7911 West Roosevelt Rd

Forest Park, IL

60130

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Showing 704 reviews

March 04, 2024

Wonderful service! Lukasz is an amazing salesman. He made buying a car enjoyable and easy. He even went out of his way to drive all the way out to Ohio and back in one More

by Joshua Martell
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Heather Garcia, Steve Klimara, Lukasz Ptaszek
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Mar 05, 2024 -

Hawk Chrysler Dodge Jeep responded

Joshua, thank you for sharing your positive experience with Lukasz! We are thrilled to hear that he provided you with exceptional service and went above and beyond to make your car buying experience enjoyable and easy. We appreciate your feedback and look forward to assisting you again in the future!

Helpful
March 03, 2024

We started out on Rocky road, but I would like to thank Brandon for putting in the effort and work to ensure I was satisfied. I also want to thank Dennis the service director also for his hard work. More

by Kimmiekat
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Sweeney
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Mar 04, 2024 -

Hawk Chrysler Dodge Jeep responded

Thank you for sharing your experience with us. We're glad to hear that Brandon and Dennis were able to turn things around and provide you with excellent service. We appreciate your feedback and look forward to serving you again in the future!

Helpful
February 29, 2024

BEST! Customer service , My experience with Cisco Rangel was great,friendly and helpful . I love my new car. More

by alvarinregalado
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Francisco Sisco Rangel
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Mar 01, 2024 -

Hawk Chrysler Dodge Jeep responded

Hi, thank you for sharing your positive experience with Cisco! We're thrilled to hear that you received excellent customer service and are enjoying your new car. If there's anything else we can assist you with, please don't hesitate to let us know. We appreciate your feedback!

Helpful
February 27, 2024

Service department is pretty good. Management not totally honoring coupons. Please read the fine print. More

by franklinanthony
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jerry McWilliams
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Feb 28, 2024 -

Hawk Chrysler Dodge Jeep responded

Hi Franklin, thank you for sharing your feedback with us. We appreciate your kind words about our service department. We apologize for any confusion regarding coupons and will work on better communication in the future. Thank you for choosing Hawk CDJR!

Helpful
February 22, 2024

I took my car for a sit electronic issue, the dealer did all they could to take care of the issue as soon as possible, it took a little longer than expected due to parts but at the end everything was taken More

by adamr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny Reyes
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Feb 23, 2024 -

Hawk Chrysler Dodge Jeep responded

Adam, thank you for sharing your experience with us. We appreciate your patience as we worked to resolve the electronic issue with your car. We apologize for any delays due to parts, but we're glad to hear that everything was ultimately taken care of to your satisfaction. Thank you for choosing us!

Helpful
February 21, 2024

Great customer service very satisfied with cost. My problems were fixed in a timely manner More

by dwilliams1014
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heather Garcia, Jorge Nava, Danny Reyes, Brandon Sweeney, Roger Esparaza, AnnMarie Sedlack, Mike Jannotta, Steve Klimara, Gary Hall
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Feb 22, 2024 -

Hawk Chrysler Dodge Jeep responded

Thank you for sharing your positive experience with our customer service team! We're thrilled to hear that we were able to resolve your issues in a timely manner and that you found our costs satisfactory. We appreciate your feedback and look forward to serving you again in the future!

Helpful
February 20, 2024

Great customer service. Gabriel was excellent as well as his manager. Great customer service and a nice atmosphere. More

by Csting1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gabriel , Nelson Arroyo
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Feb 21, 2024 -

Hawk Chrysler Dodge Jeep responded

Thank you for sharing your positive experience! We're thrilled to hear that Gabriel and his manager provided excellent customer service. Creating a nice atmosphere for our customers is always a top priority for us. We appreciate your feedback and hope to see you again soon!

Helpful
February 19, 2024

Service was great. Result was great. Mike was awesome. I’m glad I chose Hawk Auto . More

by Demarkg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JASON BELTRAN, Mike Jannotta
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Feb 21, 2024 -

Hawk Chrysler Dodge Jeep responded

Thank you for sharing your positive experience with us! We're thrilled to hear that you had a great service with Mike. We appreciate your support and look forward to serving you again in the future!

Helpful
February 19, 2024

Took My truck in for its first oil change, and they topped off all my fluids, rotated the wheels and left it cleaner then when i brought it in! My salesman Cisco also said hello and made sure i was sti More

by mistac123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Francisco Rangel , Jim Kinney, Denis Healy, Jerry McWilliams, Jorge Nava, Danny Reyes, Brandon Sweeney, Roger Esparaza, AnnMarie Sedlack, Mike Jannotta, Steve Klimara
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Feb 20, 2024 -

Hawk Chrysler Dodge Jeep responded

Thank you for sharing your positive experience with us! We are thrilled to hear that you had a great visit for your truck's oil change. We will make sure to pass along your kind words to Cisco. We look forward to serving you again in the future!

Helpful
February 18, 2024

I am very impressed with Hawk CDJ. I live in Georgia and purchase my personal vehicles online. Gabriel Badding was a great sales rep! He was very accommodating with additional videos a More

by Brad S
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gabriel Badding 5 Stars!, Frank Infelise
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Feb 20, 2024 -

Hawk Chrysler Dodge Jeep responded

Hi Brad, we are thrilled to hear about your positive experience with our dealership! Gabriel and Frank are truly exceptional team members, and we are delighted that they were able to assist you with your purchase. Thank you for choosing us and for taking the time to share your feedback. Have a great day!

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