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Hawk Chrysler Dodge Jeep

Forest Park, IL

Overview
Reviews
4.8
710 Reviews
Call Dealership (708) 366-1001
View Awards

7911 West Roosevelt Rd

Forest Park, IL

60130

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Showing 710 reviews

February 22, 2024

I took my car for a sit electronic issue, the dealer did all they could to take care of the issue as soon as possible, it took a little longer than expected due to parts but at the end everything was taken More

by adamr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny Reyes
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Feb 23, 2024 -

Hawk Chrysler Dodge Jeep responded

Adam, thank you for sharing your experience with us. We appreciate your patience as we worked to resolve the electronic issue with your car. We apologize for any delays due to parts, but we're glad to hear that everything was ultimately taken care of to your satisfaction. Thank you for choosing us!

Helpful
February 21, 2024

Great customer service very satisfied with cost. My problems were fixed in a timely manner More

by dwilliams1014
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heather Garcia, Jorge Nava, Danny Reyes, Brandon Sweeney, Roger Esparaza, AnnMarie Sedlack, Mike Jannotta, Steve Klimara, Gary Hall
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Feb 22, 2024 -

Hawk Chrysler Dodge Jeep responded

Thank you for sharing your positive experience with our customer service team! We're thrilled to hear that we were able to resolve your issues in a timely manner and that you found our costs satisfactory. We appreciate your feedback and look forward to serving you again in the future!

Helpful
February 20, 2024

Great customer service. Gabriel was excellent as well as his manager. Great customer service and a nice atmosphere. More

by Csting1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gabriel , Nelson Arroyo
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Feb 21, 2024 -

Hawk Chrysler Dodge Jeep responded

Thank you for sharing your positive experience! We're thrilled to hear that Gabriel and his manager provided excellent customer service. Creating a nice atmosphere for our customers is always a top priority for us. We appreciate your feedback and hope to see you again soon!

Helpful
February 19, 2024

Service was great. Result was great. Mike was awesome. I’m glad I chose Hawk Auto . More

by Demarkg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JASON BELTRAN, Mike Jannotta
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Feb 21, 2024 -

Hawk Chrysler Dodge Jeep responded

Thank you for sharing your positive experience with us! We're thrilled to hear that you had a great service with Mike. We appreciate your support and look forward to serving you again in the future!

Helpful
February 19, 2024

Took My truck in for its first oil change, and they topped off all my fluids, rotated the wheels and left it cleaner then when i brought it in! My salesman Cisco also said hello and made sure i was sti More

by mistac123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Francisco Rangel , Jim Kinney, Denis Healy, Jerry McWilliams, Jorge Nava, Danny Reyes, Brandon Sweeney, Roger Esparaza, AnnMarie Sedlack, Mike Jannotta, Steve Klimara
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Feb 20, 2024 -

Hawk Chrysler Dodge Jeep responded

Thank you for sharing your positive experience with us! We are thrilled to hear that you had a great visit for your truck's oil change. We will make sure to pass along your kind words to Cisco. We look forward to serving you again in the future!

Helpful
February 18, 2024

I am very impressed with Hawk CDJ. I live in Georgia and purchase my personal vehicles online. Gabriel Badding was a great sales rep! He was very accommodating with additional videos a More

by Brad S
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gabriel Badding 5 Stars!, Frank Infelise
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Feb 20, 2024 -

Hawk Chrysler Dodge Jeep responded

Hi Brad, we are thrilled to hear about your positive experience with our dealership! Gabriel and Frank are truly exceptional team members, and we are delighted that they were able to assist you with your purchase. Thank you for choosing us and for taking the time to share your feedback. Have a great day!

Helpful
February 18, 2024

Great service and wonderful atmosphere, everyone was kind and helpful. This is my 3rd vehicle from HAWK. More

by tonyddom
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steve Klimara
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Feb 20, 2024 -

Hawk Chrysler Dodge Jeep responded

Hi Tony, thank you for taking the time to share your positive experience with us! We are thrilled to hear that you found our service to be great and our atmosphere wonderful. We appreciate your loyalty and look forward to serving you again in the future!

Helpful
February 16, 2024

I really appreciate Hawk's dealership, the service is professional and reliable. If you need transportation they're there to assist you til the end! More

by Michellejjackson4312
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Sweeney
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Feb 20, 2024 -

Hawk Chrysler Dodge Jeep responded

Hi Michelle, thank you so much for the kind words about our dealership! We're thrilled to hear that you had a professional and reliable experience with us. Our team is always here to assist you with your transportation needs. We look forward to serving you again in the future!

Helpful
February 16, 2024

Very poor courtesy maintenance. Dirtied my rugs with black grease shoes. $1900 mess. Very poor courtesy. More

by bdsouza16
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Roger Esparaza
Report | Print
Feb 20, 2024 -

Hawk Chrysler Dodge Jeep responded

Thank you for sharing your feedback with us. We apologize for the inconvenience you experienced during your visit. We understand your frustration regarding the maintenance issues and would appreciate the opportunity to speak with you directly so that we can address your concerns personally. Please contact Jim Kinney, our General Manager, at jimk@hawkcdj.com at your earliest leisure. We are committed to improving your experience with us. Thank you.

Helpful
February 15, 2024

Thank you vega and jesus for getting me into my brand new durango yall are the best More

by carltonspivey17
Recommend Dealer
Yes
Employees Worked With
Jesus Vazquez, Horacio De La Vega
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Feb 20, 2024 -

Hawk Chrysler Dodge Jeep responded

Hi Carlton, thank you for the kind words! We're thrilled to hear that Vega and Jesus provided you with excellent service and helped you get into your brand-new Dodge Durango. If you ever need anything else, don't hesitate to reach out. Enjoy your new ride!

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