Hawk Ford of Carol Stream

When I took my car. Frank told me $1400.00 To be fixed. When I took my car. Frank told me $1400.00 To be fixed. Two week later He told me a Little more.Then I ask how much $200.00 or $500.00. The It went When I took my car. Frank told me $1400.00 To be fixed. Two week later He told me a Little more.Then I ask how much $200.00 or $500.00. The It went to $1000.00 over. The Broken Exhaust Stud and Sensor. They broke the stud. And told me now has to be replace. BUT : I told them To call me if price goes up .... Got one phone call And I have been calling them there after. So I got rip OFF $1000.00 I thank. And Now I got more work to do Where Do I go For this work ? I know if Joe Cotton Was there This Would never Happen..... But Will I take my car back ? NO !!!!! More

Made an appointment for a recall, and car was ready and washed on time. I decided to give them a shot on some service's I needed on the same vehicle and low and behold they were lower priced than Goodyear washed on time. I decided to give them a shot on some service's I needed on the same vehicle and low and behold they were lower priced than Goodyear where I was taking my car plus I got all new Ford parts. I feel that Joe Cotton Ford is my new home for all my service needs. Friendless is what keeps me coming back. More

Can't put a bumper on straight, can't paint a straight pinstripe, can't get the steering wheel to center after a wheel alignment, scratched paint on fender after service, service appointments can require pinstripe, can't get the steering wheel to center after a wheel alignment, scratched paint on fender after service, service appointments can require extra day in the garage because nobody prepared what they said they would,and more.. More

don't you like the used car dealer that sells you a car that has it windshield window not seal well so only when you get on the express way do you realize that it is making noise etc. and then you call and that has it windshield window not seal well so only when you get on the express way do you realize that it is making noise etc. and then you call and the only words they have to say is "listen you purchased "as is" and it is your responsibility" what an experience. they should be ashamed of themselves, best price but no quality, accountability or fairness. More

Joe was helpful and a pleasure to work with. He gave us a good quote. There was no sales pressure. And the rest of his staff were polite and courteous. Will recommend to my friends. good quote. There was no sales pressure. And the rest of his staff were polite and courteous. Will recommend to my friends. More

We purchased pre-owned car. Mr. Draus and his manager were very polite and PATIENT! We got the deal we were asking for. Next day we called for a minor repair. Mr Draus set an appointment with mechanic an were very polite and PATIENT! We got the deal we were asking for. Next day we called for a minor repair. Mr Draus set an appointment with mechanic and the car was fixed 2 hours later. We absolutely recommend Joe Cotton Ford in Carol Stream, IL. More

Very rude..worst experience ever.. Be carefull if you buy here read carefully and be sure of what u r getting before putting any money down. here read carefully and be sure of what u r getting before putting any money down. More

The dealership has been in our neighborhood since I was a kid. My dad bought all our (pre-owned) trucks from them. I shared our Ranger w/ my brothers so it was overused, and the brakes smelled like burnt rub kid. My dad bought all our (pre-owned) trucks from them. I shared our Ranger w/ my brothers so it was overused, and the brakes smelled like burnt rubber and the engine cut out. They restored the truck at a reasonable price and with great service. More

The reviews on this page are old and it seems as fords problems increased Joe Cottons service has gotten better.Perhaps the troubles of ford is what was needed to fix the attitude problems many dealership problems increased Joe Cottons service has gotten better.Perhaps the troubles of ford is what was needed to fix the attitude problems many dealerships seem to have. Joe cotton ford has changed for the better. More

I bought a used Ford Ranger truck from Joe Cotton and Roman the sales person was very helpful not pushy just discussed what options I might have.... since then I've not had one problem with the truck but Roman the sales person was very helpful not pushy just discussed what options I might have.... since then I've not had one problem with the truck but have taken it into Joe Cotton for oil changes (they gave me a card so I get free oil changes)... They done the work punctually and never tried to do unnecessary work.... The only disadvantage is they do not have evening hours.... Overall I think you will find this dealership professional and friendly. More