Hawk Ford of St. Charles - Service Center

Got our car in fast and did a great job, good customer service and will be back if need be. service and will be back if need be. More

Excellent service everyone was really helpful and they got everything done that I needed regardless of being really busy got everything done that I needed regardless of being really busy More

Very friendly & great overall service with good price. Very pleased with my experience at Hawk Ford Very pleased with my experience at Hawk Ford More

Steve is great -- love Hawk Ford, they always do a great job with my mustang. I won't take it anywhere else!!! job with my mustang. I won't take it anywhere else!!! More

Joey in the service department was amazing! ! Super friendly and great customer service. Had my oil change + recall done within 2 hours, less time than they said that it would be. The only thi ! Super friendly and great customer service. Had my oil change + recall done within 2 hours, less time than they said that it would be. The only thing that I was upset with was that I couldn't use my FordPass points on the oil change (something obviously out of their control) but everything else was amazing other than that. More

I needed to call to get updates on my car. The service tech did not provide any information as to why my car needed a new engine. Luckily it was covered over the warranty. Just very difficult The service tech did not provide any information as to why my car needed a new engine. Luckily it was covered over the warranty. Just very difficult to communicate with the service team. More

Appointment was at 11;00 am. At 11;40 asked why my car had not yet been looked at. Shortly after that they inspected the car. Inspection took 10 minutes. Was able to leave after At 11;40 asked why my car had not yet been looked at. Shortly after that they inspected the car. Inspection took 10 minutes. Was able to leave after that. More