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Hawk Ford of St. Charles - Service Center

St. Charles, IL

4.6
1,856 Reviews
Call Service Center (630) 384-9905

1,856 Reviews of Hawk Ford of St. Charles - Service Center

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May 04, 2022

Looked at my car in a timely manner, and spoke with me in detail about delays regarding required parts. Worked with me to repair what could be done at that point and has kept me in the loop about ETA for re More

by CHACH1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Staub
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 08, 2022 -

Hawk Ford of St. Charles responded

Hi, thank you for leaving such a great review and high star rating. Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this.

May 04, 2022

Steve at Hawk Ford provided me with great customer service & made sure I was 100% satisfied with the work being done. Don’t hesitate to do business here! More

by Logan Poe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Staub
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 08, 2022 -

Hawk Ford of St. Charles responded

Hi Logan, we're happy to hear you had such a positive experience with our team! Please let us know if you have any additional questions about services you received and thank you again for choosing Hawk Ford of xx. Charles! Thank you for your business, we appreciate you as a Hawk customer!

May 03, 2022

Everything was perfect and awesome service and really nice people. They work really well fast work also. More

by KARLAV9658
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Staub
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Patrick Hertel
Report | Print
May 08, 2022 -

Hawk Ford of St. Charles responded

Hi, thank you for leaving such a great review and high star rating. Thank you again for your business, we appreciate you as a Hawk customer! Take care!

May 03, 2022

Really great service and everything went well and fast. communication was great really nice people. More

by KARLAV9658
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Staub
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Patrick Hertel
Report | Print
May 08, 2022 -

Hawk Ford of St. Charles responded

Hi, thank you for leaving such a great review and high star rating. Thank you again for your business, we appreciate you as a Hawk customer! Take care!

May 03, 2022

Steve Staub, service manager did a great job getting my requests handled. I was in and out of the service department quickly and was very satisfied. More

by RDLIFTMAN63
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Staub
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 08, 2022 -

Hawk Ford of St. Charles responded

Hi, we're happy to hear you had such a positive experience with our team! If there is anything else we can do to assist you, please let us know! Take care! Thank you for your business, we appreciate you as a Hawk customer!

May 03, 2022

The front desk and the mechanical team in the back did an excellent job with my vehicle. The facilities are tremendous, and the service is excellent. 5-stars. Sales rep stopped by to say hello. More

by DVICKERY0
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bill Wackerlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 08, 2022 -

Hawk Ford of St. Charles responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels! Thank you for your business, we appreciate you as a Hawk customer!

May 02, 2022

AAA - Very good staff . Talented and with very good follow up. Courteous and professional team More

by CDF2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Staub
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 08, 2022 -

Hawk Ford of St. Charles responded

Hi, thank you for taking the time to leave us your response to our Staff's outstanding customer service! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

May 02, 2022

Hawk Ford is a very good dealership. The service department is very good. Never had an issue with them. More

by chuckster69
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Patrick Hertel
Report | Print
May 08, 2022 -

Hawk Ford of St. Charles responded

Hi, we really appreciate your feedback! Thank you for your business, we appreciate you as a Hawk customer! Take care!

May 02, 2022

They are always friendly and do an amazing job working on vehicles. They take pride in their customers. More

by COPPACARRISSA
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Wackerlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 08, 2022 -

Hawk Ford of St. Charles responded

Hi, thank you so much for your positive comments about Hawk Ford of St. Charles! Thank you again for your business, we appreciate you as a Hawk customer! Take care!

April 29, 2022

Maint done in a timely manner. Good service all around. Thank you Hawk Quick Lane More

by KRISTYL.HEATON
Recommend Dealer
Yes
Employees Worked With
Patrick Hertel
Report | Print
May 08, 2022 -

Hawk Ford of St. Charles responded

Hi, we are very happy to have provided you with such a positive experience! At Hawk Ford of St. Charles, we value our customers and we look forward to seeing you on your next visit. Thank you for your business, we appreciate you as a Hawk customer!

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